Chicmarket

I ordered a 3 pair ear ring set, they are so Old and Ugly, I have no choice but to return them. I have brought so many nice peaces from Chic market, I never once thought they would stick me with Old Used Jewelry.
Returning them has been a night mare!
Can't even give one stare for this Order.
Very Disappointed Customer

This company sells low quality products and then will not stand behind their product. Bought a ring in June for Christmas... within two weeks of opening her Christmas present, a stone in my wife's new ring was gone and the main stone was ready to fall out. The pictures look good but the real quality is really poor and they will not be there for you when it falls apart... want value for your buck? Go to another dealer!

My very first order with them the purchase for nissan delivered I did a form so they could try to find in the mean time they said I had a store credit when I tried to use it it wouldn't work it said invalid code I'm still trying to get either my purchase or my store credit I have had nothing but bad service from them it's a rip off keep in mind this has been going on since February of this year come on team up turn them in to Bibb someone will get tired of it and I hope this place gets shut down!

Just try calling their customer service number (tel: *******088). Was about to place a substantial order but fortunately I decided to check their customer reviews first. After reading some glowing and some horrendous reviews I figured I would call their customer service number (tel: *******088) for myself. SO GLAD I DID! After getting a recording saying that number cannot be dialed from my calling area, I canceled my order and removed my email from their mailing list. I hate scammers!

Reviews you see on Chicmarket are not always complete or accurate. I have reviewed several products on this site but don't see any of them when I look at the item. For instant, most items with 4 or 5 stars will say 12 reviews, but they will only show 2 or 3 with no way to see the others. These 2 or 3 reviews are always glowing and positive. Becoming very disillusioned w/this online seller.

I bought a pair of huggie earrings on Chicmarket, not expensive, 24.98 incl tax/shipping and they lasted only 5 weeks before they broke!
I contacted customer service via email thru their site ( they have no phone # to call. Not surprising!)
They replied noting: they can only refund within 30 days, making no mention of the fact their merchandise only lasted 5 weeks **
I restated: I didn't want a refund but the product they sold me: was defective,
And simply wanted them to send me a new pair. I didn't want a refund.
The customer service person kept repeating her comments, refunds only within 30 days from purchase, / nothing they would do to stand by what they sold to me *
This company Does NOT stand by the products they sell on their website.
Couldn't have cared less that the earrings broke after 5 weeks.
I also told them I've ordered many times in the past so was a longtime customer. This made no difference!
I'll never use this site again: So buyer Beware: best to only buy your products on
Amazon Prime they stand by 100% of every item you buy on their site always.
They're incredible. I'll never stray from Amazon again! Chicmarket is the worst *

Web site not user friendly. Ordered one ring, order confirmation said two, would not let me correct. Customer service was absolutely no help. Got stuck with two rings even though the site says, you have 30 minutes to make adjustments to order. Now I have to send it back at my expense and be charged a restocking fee. BS!

I have started to order on Numerous Occasions but due to the Customer Services Negative Response I deleted my orders. After reading the reviews on the App, Site & Merchandise I am really glad I did. If a company doesn't respect the customer enough to reply to the questions or at least some of the comments, I really don't want to spend my money with them. I'm serious, aren't we customers the ones that help to keep your business open?

The good reviews are fake from employees. The product is pure junk, and the return policy is misleading. They make it difficult if not impossible to return and then don't process refunds, or add fees. The gemstones are not real, the supposedly sterling silver is plate. And the sizes are listed larger than they actually are when they arrive.
Save your money you can buy better jewelry cheaper at WallMart.

When you see a lot of problems with Customer Service, POOR quality items, terrible service... what does this tell us ladies? JUST SAY NO!

All reputable jewelry is stamped. 925, STERLING or STER. I ordered 2 necklaces and questioned them on it. They said "well it says that on the bag!" No one at ChicMarket would verify that it is indeed sterling and therefore have to conclude that these are silver plate. I could not even review my purchase online, so I suspect all reviews are bogus as well. Avoid this scamming seller that passes silver plate for sterling.

I'm from NY and tried calling the number associated with Chic Market's customer service, *******088 so that I could speak to someone live. Unfortunately, the recorded message stated that "the number could not be reached from my calling area".
I have had no luck finding a phone number for their company so that I could rectify a problem I had at check out.

Contacted customer service for advertisement sale:

MKF Collection Coffee Jasmine Cross-Body Shoulder Bag by Mia. Website advertises bag at $34.99. (85% Off). HOWEVER... Walmart sells this EXACT bag for NORMAL day price of $29.99. Is this false advertising?
3 emails to customer service and no reply. Where is the ripoff report button? NO STAR RATING... had to do 1 star or it would not take my review.

Photos of clothes are so small that it's hard to judge what you're getting. The style of a tunic was hidden by the small photo, and the slinky fabric not mentioned in the description. Three pairs of patterned leggings were significantly off-color, sized for a child, and cheaply made. A couple items of jewelry were clearly junk. They offer poor products with restocking fees and difficult return policies -- it truly doesn't get any worse than this. Stay away!

Recd the red ruby bracelet and clasp will not open. Emailed several times, no response as to how to return. Finally realized no refunds. They do not send return labels. This is junk and unreliable people to deal with.

This is a terrible company to order from. I have asked for an RMA 2 weeks ago and have yet to receive. I purchased merchandise and found that the recipients had a similar product. Called, no answer. Emailed 3 times no response and finally emailed customer service. Received a response and was told my return was classified as a "Buyers Remorse". I don't know who these individuals are but I agree perhaps they are actually a scam. Do not purchase and expect any type of help with a return.

Where is my refund? I returned a ring that was not the size I ordered. I wrote to them about it. It is past the return policy. Still no solution! They emailed me wanting certain information about the product. I sent them everything they wanted, but still NO action, or refund taken on their part. I am very disappointed in this company! I NEED this problem taken care of. It is going on way too long.

The watch I ordered looked great online, but when it arrived soon after, it was rose colored gold and huge. I paid 19.99 for the watch and saw one just like it as a set with bracelets in a gift box at Kohls for 12.00. The earrings I ordered said 18k (not 18k gold plated) in the title. The were huge, ugly, cheap looking and not 18k gold. I ordered them 19 December but did not get them until 31 December, compared to most of my online orders, this is slow. Will not buy anything from this store again.

I purchased a pair of earrings that were shaped like small butterflies, what arrived was a pair of silver metal bows with white stones, I contacted customer service via email no phone number available and they sent me out a "replacement pair" problem is that they were not the earrings I ordered instead they were a pair of very small gold metal hoops. I again wrote an email and with no further discussion I was issued a refund.
I'm very disappointed in the lack of true caring customer service and the sloppy way they handled my order. I feel that the earrings were a bait and switch effort on the part of this company and totally unacceptable and probably illegal. The earring are still in the catalogue and being offered.
I am warning anyone who attempts to do business with these people to beware and if they start sending the wrong jewelry promptly report them and demand a refund.
Better yet don't do business with them and warn your friends.
My complaint is also on face book with photos.

I have ordered two times from this company and both times I received the wrong item or not enough of the items. I emailed many times just asking for what I paid for and no response. It`s a shame, I would have made many more purchases from them if I would have just gotten an answer.

Purchased 3 items which was outsourced to different vendors. 2 items came from one vendor and the 3rd item was totally wrong. I had to ship it back and after 3 weeks I'd called to check on my item. They said it was marked received and for me to check with the post office and my neighbors. Couldn't locate my package and Chic Market wouldn't help. They wouldn't refund and only willing to give store credit, but I wouldn't by anything from these crooks again. Bottom line, I'm out 50 bucks!

They use the ugliest trick of overpricing the products to show fake discount offers. Never trust this site. Compare their retail prices with other websites before you buy anything. I've been tricked by this website. Please be aware of the prices and dont fall for fake discounts.

I came across your stuff and I placed several items in the shopping cart but on checking your reviews, I had to delete everything.