- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Chess.com has a rating of 1.49 stars from 212 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Chess.com most frequently mention customer service, fair play, and credit card problems. Chess.com ranks 908th among Games sites.
This company responds to reviews on average within 8 days
I absolutely love this site! I can see the problems with it but nothing bad like that has happened for me, in my personal experience everything went right. Don't buy the premium though its wasteful. Just buy an actual chess set or use the free one, the premium can have a lot of things go wrong with it.
I average 1800 to 2100 but on this scam site there are 1500 players/bots that play you all the time and have min ratings of 1900 but show low values to keep your score low when you lose to them. If you play on this crap site keep in mind they try to keep your score low until you register and pay for classes. Then all of a sudden you become a much better player not because you learned anything but because they block the bots and low rated scams.
I cant log in on either of my accounts with chess.com and i want to play chess i don't want to find other means
I love this chess website. It always has great staff members to help and they are always there to answer your questions. Great fun.
R2GM owner
Best Chess website and Discord Ever! Best Staff and Mods and Management. Really impressed overall and very happy to be a part of the community.
I am loving chess.com. There is great lessons and the interface is easy to use. I sent a query and they responded quickly and were very understanding, managing to solve the issue. I highly recommend Chess.com
Team, I am a big fan of chess.com. I am not sure whats happening but the last three games I played were bugged.
The player on my right looses a turn, and my clock starts counting. Now am I able to make a move - No. This happened for the last two games and I lost points for no fault of mine.
I got snapshots if it helps.
I have used the free version and have paid for the full version also. I can only say that I have come back to it almost two years later and the site has improved once again. So many features. Most bad reviews are ridiculous. "I kept losing". "My rating went down". "Time was rigged". Ridiculous defaming of a wonderful company doing so much to further chess. Keep up the good work.
Hi!
I am glad that you enjoy using Chess.com and believe that the site has improved after your return. It is great that you enjoy all of the features on the site and that you have decided to upgrade for full access.
Please let us know at support@chess.com if you have ideas about how we can make Chess.com more to your liking. We will continue to work on improving Chess.com.
Thank you!
-The Chess.com Team
I all ways have fun on chess.com. I did check out a few different chess websites at one point but I always return to chess.com.
Thanks Joseph, we really appreciate the support! :)
I am a subscribed user of www.chess.com and through this site I met TeeSpring, and I acquired some products, all good, only that I had a problem with my size of the products, and I felt obfuscated, but I communicated my problem and if I could help in some way. The truth that they solved everything to me without some additional cost for me. I recommend them for their seriousness and integrity and be coached in the client.
I play many many games on chess.com and have had an excellent user experience. I have upgraded to diamond membership and love the videos, lessons, tactics and training. I have recommended it to all my chess friends.
My son and I also love the TV content, including the excellent coverage of the Isle of Man tournament in October 2019.
Hi James!
I'm so glad you and your son have been enjoying Chess.com and the content we're working on. The Isle of Man tournament was an awesome event all around! Keep an eye out for more great events to come, and thank you for supporting Chess.com!
Chess.com has the first step of a tournament! A great source in my family.To be honest, I do have one con. The chat could be rude. I have got called a "loser". And somebody said "Bad Move". No problem with that just go in to settings and turn off chat. If you agree with this review and download the app 95% turn off chat. I do like that you can play some one and choose up to 30 min. A big question is "Are they bots?" No they are not. My proof is that I coordinated with a friend and searched the account and guess what, It worked.If you don't know how to play. Play a lesson. If you want to use your skills play a tactic. BTW you only have to pay $5 for more tactics everyday. Please show chess.com support by making an account or as many as you can. I hope my review convinsed you to get Chess.com.
With or without membership they offer a very professional website offering the game of chess and expert advice, training materials, and an opportunity to play live or play a move a day game.
It offers a lot for casual and serious competitive chess players. I highly recommend it!
Genuinely cool site!
I love the interface, very smooth and generally quick and has it by far the strongest players of any free chess site.
There seem to be a lot of troll reviews on this...
Great Chess website, for the most part free. You can play people from all around the world, play standard blitz or correspondance chess. I have no idea what website the complainers are talking about
If you are a chess lover, you will love this site and people who play here apart from 1-2 nerds. I would recommend this site to all who want to learn chess or play good games.
Great place to play and it's free. If you want to run your own tourneys, look at stats, you have to pay for that. But there's three membership offers which are all cheap. Great site and for me the best in the world for online chess.
Best online chess set ever. They have millions of members, and tons of features!
Gain trust and grow your business with customer reviews.
Play chess on Chess.com - the #1 chess community with +20 million members around the world. Play online with friends, challenge the computer, join a club, solve puzzles, analyze your games, and learn from hundreds of video lessons. You can also watch t...
Hi!
So glad to hear that you are a such a fan of Chess.com! We really appreciate it.
I examined this picture and your 4 player chess archive. Because I believe you may have ended this game prior to 4 moves, I cannot review it in your archive, however, from this picture it appears yellow moved to h11 and this was not depicted on your board. Your browser may be experiencing a glitch when updating the board to show moves from your opponents for Chess.com 4 player chess.
I would recommend you clear the cache to check if Chess.com performs better after all of the stored data has been reset. This article provides instructions on how to clear the cache in Chrome: https://tinyurl.com/ycg59c54.
If the problem occurs again even after you have cleared the cache, please let us know at support@chess.com, and we will investigate this issue further.
Thank you!
-The Chess.com Team