Chegg

I used their tutoring service and it worked out pretty well for me. I needed some math help and the tutor explained me everything and I was able to complete the task myself.

I rented two books, anatomy and physiology and physiology, from Chegg. I lost them during the move back home and i understandingly paid for the books because i did not return them in time. I also had to pay some late fees because i didn't tell Chegg they were lost but i found them about a month after they were due so i called Chegg and they very helpfully said that they would give me my WHOLE refund back for both books and take away the late fees for me. Everything was super easy and the customer service people are so kind and helpful i felt like i was really being understood when they talked to me. I would recommend Chegg to college students looking to rent textbooks because they were so easy to return when i found my books. There isn't a single bad thing i have to say about Chegg. I couldn't be happier about my experience with Chegg and i will definitely be back next year to rent again. :)

I have never had an issue with buying or selling back to Chegg. I will continue using their services.

We have the service for a year now and it was great and very helpful and customer service was amazing and when it was time to end our membership they were very very helpful and more courteous than the time that we bought the service we really loved it and we defitey recommended

It's the first time using chegg.com, but I rented a book and received it really fast. I also received a $30 dollar gift card to hello fresh and a $20 gift card to Shutterfly, as well as a red bull, a Swiffer duster, and tide pods with a coupon! They really know how hard it is to be a college student, thanks chegg!

Textbooks are way expensive and honestly, it feels like university bookstores totally overcharge even with their rentals. Chegg.com has excellent prices for rentals. They are less then half of what the bookstore provides. The only weird thing I found was the samples they offered along with the book rentals. Maybe it's because I'm female, but they added some press on fake nails in the box. Needless to say, while their sponsors may be a bit weird, the amount of savings is awesome.

I have used Chegg for a couple of years now and I love it! Never had a problem with my books and I always received them in an appropriate amount of time! I love how they let you read the e-book while you wait on your order! They have good prices for rentals. I always save a lot of money by renting from them for school books! They send little goodies with your books sometimes!

Chegg renewed an annual $75 fee last night, the problem is I haven't used Chegg in about two years. I called customer support and the man I spoke with was so nice and helpful! Once he found my information, he saw there was no activity on my account for over a year, so he just cancelled my membership and refunded my money! Easy as that! Normally to get refunds like this you have to yell, get mad and throw a fit. I didn't even really have to ask, he just did it for me! It was such a breathe of fresh air compared to how these calls typically go. Well done Chegg!

Customer Service on this site is absolutely amazing. I literally love being respected over the phone and given all the care plus extra I didn't even think I would get. I saved much money on my college textbooks, half in one case this semester, and my order was shipped within a couple of days, in time for class. I know, from previous experience that if I have an issue, I can get it resolved in no time by one phone call to this wonderful company.

I have been trying to close my account but they can't let me to. They keep on debiting my bank card.

I love chegg! They have fast shipping even if you only pay for standard shipping. I always find my book the following day at my doorstep. Once you return the book to the ups they keep track of it right away and alert chegg right away. Chegg sends an email that tells you that ups received your rented book and that it's been postmarked. You don't have to worry about knowing whether they will receive the rented book or not because chegg does all the work for you! I loveeeeee chegg!

Chegg put through an automatic renewal for the solutions manual on my Paypal account. Within one day of contacting them to cancel, they refunded my money. They have a happy customer here and will continue to use them for my college needs. Thanks, Chegg!

I love chegg. I never had a problem with chegg. They fix all my issues! You ppl have to learn and understand Its only certain things customer service reps can do. They fix all my problems to the best they can, and I am okay with that. I had a chegg study membership That I forgot to cancel and the young lady mention they do not issue refunds and I am okay with that. She placed me on hold and came back with great news, She refunded me for 3 months that I did not use she stated that was the max she could do and her supervisor approved it, which is understandable.! #CheggRocks

Seriously, Chegg has saved me so much money on books. Every quarter I look around for the books I need and I always wind up going back to Chegg because they have the absolute best rental prices. They've saved my credit card 2 quarters in a row now.

They were able to cancel my subscription. It was quick and they were very courteous.
They also refunded me the charge that was going through on the day that I was calling to cancel. It was a one time curticy they said just make sure you a day before the charge next time, which Is fair.

I rented all my books on chegg.com last Semester. They sent right away and the return was easy in the boxes they provided. YOu pay for one way shipping and the returns are piece of cake. Whoever didn't like them must be hard to please.

Very good prices, great selection. When my book arrived a day late, they refunded me the shipping charges without me having to ask them. I will definitely be renting from them again.

We have used Chegg for over 2 years and their customer service has always been amazing, but today they did something that was above and beyond anything I have ever seen a company do! My son dropped off 6 boxes of books at a UPS drop box and did not receive a receipt. After waiting for 2 weeks, there was no evidence that UPS (or Chegg) received them. After explaining the dilemma to the customer service rep and going over the replacement cost, he put me on hold and came back and told me that they were going to forgive the whole amount (over $500). He said that we had done everything we could have, e.g., visiting the UPS distribution center, talking to the driver, and they would pursue the matter with UPS. How outstanding is that? They will have a customer for the rest of my son's student life!

I sold six books to Chegg for a quoted total of $196.73. Upon reading reviews from other sites I was definitely nervous about sending my textbooks to a site that keeps them if they are in "poor" condition. Sent my books out on the 12/23/13 and was notified Chegg received them 12/29/13. Books were in the conditions specified and I received the full quoted amount (or at least they said that was what the check was for). They said it would be mailed within 5 business days and I figured with New Years right around the corner I would probably be waiting. Check showed up today 1/11/13 for the full quoted amount. I have to say guys, I was definitely nervous about getting stiffed but it worked out. Warning, only send your books if they are in GREAT condition, if you are weary about the condition don't send it because they might not pay for it and it will mess with your experience. As a Senior graduating in May 2014 I would definitely sell more of my textbooks that I purchased not related to my major again. I hope this review provided a little reassurance because I had nothing but a positive experience. Also I asked for a Check NOT Swerve or whatever it is called, still no issues. Definitely would give them my business again.

I used this site once and it worked out fine. It's definitely worth it since you'll be saving loads of $$$ from actually purchasing the textbooks (some can be SO expensive)!

Great site for text book rentals. They ship on time and make returns a breeze. Renting from Chegg is so much easier than buying and trying to resell.

My books have always come in time- once a book I ordered was back-ordered therfore they ordered one for me on amazon.com. And if you keep the box they sent you, it is FREE (with really simple directions) to ship the books backs to Chegg.

Chegg also gives you a week after the quarter/semester is over to return them- definitely beats long lines at the bookstore during an already stressful finals week.

To be fair, I've only just started using this site... and only for my Vector Calculus class... that being said, it has the textbook we use and solutions to the odd problems for free. For a small fee ($5 a month), you can join and get access to the even problems as well.

For me - this is a life-saver! Our prof only assigns problems from this text, and having the solutions is obviously helpful. It doesn't show each step, but gives you the start and end point, which means you know how to get started and where you should end up.

I'd recommend this to anyone... you can search the texts in it's library before joining, so you know if it'll have your textbook!