Chegg Reviews - 452 Reviews of Chegg.com

How would you rate Chegg?

Top Positive Review

“Best experience with 365 Data science”

smriti a.

4/19/20

365 Data Science program is like a boon for every student who wants to develop his/ her skills and best for those who want to start a career in data science. Even if a person don't know how to implement simple maths formulas in Excel then they have designed a very perfect course structure for the basic Excel and when the person gain knowledge and build his basics, they have advance excel course which contains all the tips and tricks as well. The teaching assistance is very dedicated and ready to support 24x7. They have covered all the required skills for data science like Python, R, SQL, Tableau and even if a person is weak in Maths, Statistics, Probability they have designed their very amazing lectures for these basics so that student can be comfortable when he learns the programming skills and also they have designed SQL+Tableau, SQL+Python so that student can correlated these programming language and understand the difference between different languages very well.

Top Critical Review

“Scam”

Ruby G.

1/16/24

I have used chegg off an on for years, every time I cancel my account, a couple of months go by and then they start charging me again. They refused to give refunds because on their side there is 'no history of cancellation'. This is a reoccuring scam, Im guessing they wait two or three months and start charging you again, hoping most people don't check their statements. Additionally, the last couple of times I have used chegg, most of the help/answers have been wrong.

Reviews (452)

veronica s.

40 reviews

181 helpful votes

“Not usually cheapest, but works”

September 9th, 2016

On two separate occasions I purchased or rented books. Shipping was pretty fast, although the box my latest book came in was a bit managed with the bottom flap out and open inside.
I've also gotten little freebies in each order. First time I got a bottle of 5 Hour Energy and this time I got a Tide pod. It's a nifty little extra. You also get a bunch of coupons for various things but they're mostly pointless.

My biggest issue is that Chegg, in my experience, is not the best deal. If you poke around you might be able to find your books for cheaper. Seriously people, do research.

Respond as company

Helpful (2)

Thank you

Wendy S.

3 reviews

8 helpful votes

“Recommend”

December 26th, 2017

Rented textbooks from them several times. No issues. Fast shipping and great customer service. Always received exactly what was ordered usually in less than a week.

Helpful (1)

Thank you

sec l.

4 reviews

9 helpful votes

“I had good experience”

February 9th, 2014

I had good experience. I have been a customer for 3 years. Good customer service. Refund policy is great. Will recommend. 5 stars if much cheaper.

Helpful (3)

Thank you

Aniece F.

37 reviews

196 helpful votes

“I just started college at a really expensive school...”

August 27th, 2010

I just started college at a really expensive school and I needed 6 books for my upcoming semester and my money surely isn't unlimited. One book at my campus bookstore was $176 and they don't carry used books right now. The first thing I saw was an ad for rental textbooks for Chegg so I went to check it out, I typed in the ISBN, registered, and ordered 4 books for $218 and just waited so I can get the shipping for overnight because I needed the books quickly.

The option of shipping doesn't show up they pick it for you and its regular shipping so three to seven days. They expected for my books to arrive seven days after I ordered them but they came in three different packages with three days so I was satisfied.

Chegg rents used and sometimes new books so I the four books I got were in pretty good condition. I'd order from them again.

Helpful (10)

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Q&A (26)

Question:

Is chegg real or scam?? Is chegg real or scam??

Answer:

Half real half scam wil work for a day or 2 then lock you out

By nicholas n. over a year old

See more answers (5)

Question:

I just want to order books. i do not want to have money taken out of my account each month. I just want to order books. i do not want to have money taken out of my account each month.

Answer:

The monthly money is for an additional service. You can opt out of it at the time of your order. Supposedly. Check other reviews. Many of them say they were still charged after canceling the service. My best suggestion is to stay away from Chegg if at all possible.

By Red T. over a year old

Question:

Is chegg a better site to rent a textbook from or is ecampus better? Is chegg a better site to rent a textbook from or is ecampus better?

Answer:

Stay away from Chegg if at all possible. See other reviews on various sites, including the BBB.

By Red T. over a year old

See more answers (2)

Question:

How soon can i get answers to a question How soon can i get answers to a question

Answer:

1st experience and it will be the last one with this company. This could be my fault doing business again with Chegg but never again am I going to them. Their algorithms for detecting multiple users on an account are so backwards. When I spoke with them they told me there's no record showing you are shared your account and your account is active but they lied. If you work and study on your work computers you'll have to reset your password every 4 seconds. If you use library or lab computers you'll also have to reset your password, because Chegg thinks you're account sharing. If you use a VPN you'll be blocked from accessing the site. Finally, if you complain about any of it you'll have your Chegg account deleted with no refund. They also get sneaky about billing you extra too. Also Using Chegg is a risk to your academic career, your school can contact Chegg at any time and get exactly what you accessed and looked at and time you're on. Basically if you use anything other than buying books, you can get in trouble for cheating. Chegg will throw you under the bus. Their customer service lady was rude and kept talking to me like I was wasting her time when I kept telling her why my account suspended. Chegg doesn't care! Once they got your money their opinion is, "Tough luck suckers! We just got at least one month of fees out of you. More if you don't take the hours to unsubscribe." Joke site! Enter at your own risk, some people like to learn the hard way. Chegg is like a really small scam. They provide tutorial but they just steal your money even after you stopped the contract. If anyone Is reading this DON'T MAKE AN ACCOUNT WITH THEM. They are not even responding to my emails.

By MAJID J. over a year old

Question:

Any other highly rated legit tutoring online business apart from chegg open to all categories of people Any other highly rated legit tutoring online business apart from chegg open to all categories of people

Answer:

I have the same question. I am looking for psychology tutors.

By Hate C. over a year old

Question:

Are chegg tutors required to pass subject matter qualification tests? Are chegg tutors required to pass subject matter qualification tests?

Answer:

The tutors especially foreign tutors(Indian) total scam, lack qualifications, lie about degrees cannot answer subjects especially science, computer science programming, math form academic, most are just cod academy posing with fake degrees, chegg does not check qualifications and many easy to catch, they copy web based answers right or wrong when they cannot waste time try to charge for extra hrs to do something expert can do in minutes, if takes you 3 hrs to explain fibonacci series or combinatorial then you are not an expert nor do you have degree/ever took course

By von w. over a year old

Question:

Do your books have the cd's with them? Do your books have the cd's with them?

Answer:

The books I have used did not?

By Cheryl C. over a year old

Question:

Is there a charge for return shipping when the book is due?

Answer:

No. You simply log n a print a label and packing slip.

By Cheryl C. over a year old

Question:

My account has been tampered with. i can no longer post questions though i have paid. help me fix it. email jmtidi@gmail.com

Question:

My account has been tampered with. i can no longer post questions though i have paid. help me fix it. email jmtidi@gmail.com

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Show all questions (26)

About the business

Save $$ on textbooks. Rent, buy or sell your books today and get 24/7 homework help when you need it with Chegg Study and Chegg Tutors.

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“Best experience with 365 Data science”

“Scam”

Reviews (452)

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Q&A (26)

Is chegg real or scam?? Is chegg real or scam??

I just want to order books. i do not want to have money taken out of my account each month. I just want to order books. i do not want to have money taken out of my account each month.

Is chegg a better site to rent a textbook from or is ecampus better? Is chegg a better site to rent a textbook from or is ecampus better?

How soon can i get answers to a question How soon can i get answers to a question

Any other highly rated legit tutoring online business apart from chegg open to all categories of people Any other highly rated legit tutoring online business apart from chegg open to all categories of people

Are chegg tutors required to pass subject matter qualification tests? Are chegg tutors required to pass subject matter qualification tests?

Do your books have the cd's with them? Do your books have the cd's with them?

Is there a charge for return shipping when the book is due?

My account has been tampered with. i can no longer post questions though i have paid. help me fix it. email jmtidi@gmail.com

My account has been tampered with. i can no longer post questions though i have paid. help me fix it. email jmtidi@gmail.com

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