Please do not use this site its a scam. I have never experienced anything like this before the wig I bought was a disaster it looked hideous and when I tried to send it back and asked for a refund I got emails which didn't make sense and no signs of a return address I will never see my money again. Please do not buy a thing from this site.
Please, Please do NOT buy from this site, its a scam. I ordered a wig and what I got was like hair that had fallen from a cheap dolls head, all I could see was stitching, no shape ,just a bundle of hairs ,GOD alone knows where it came from I sure don't want to know. forget about customer services THEY DONT EXIST. I was taken for 148Euros . My wig went in the bin and so did my money. BEWARE.
If I could give it zero stars I would. This is a scam site set up as a uk registered website with a FALSE address. You do not pay in GBP even though everything is advertised as a UK website and in British pounds. The amount you pay for the product is MORE than you agreed and on top of that you'll get a transaction fee on top for going to CHINA. I didn't wait to receive the goods and cancelled before they shipped but they are making a lot of excuses and will not refund even though you have 7 days for a refund as stated on their website. Request a chargeback from your credit card company but you might be lucky to get your money back. Anything under £100 is not covered by your credit card so chargeback is your only way and not guaranteed.
Tip for consumers: IT IS A SCAM
This site is fraudulent and does not supply the item ordered, and will not refund or give a return address. No contact telephone number, no instructions and no proper customer services to contact. Avoid this site at all cost. RUBBISH RUBBISH RUBBISH!!!
My mother bought a wig from this site. They sent two of the exact same wig and charged her for both. The colour is different from the picture and not suitable. It is impossible to return the goods as they will not give a returns address or phone number. Their email correspondence ignores everything the buyer is saying.
It is a corrupt rip off company. Do not ever consider using them. They are liars and thieves.
Do not buy anything from this website. I ordered this wig and received one that was a completely completely different style to the pics on the website, and the crown is damaged with broken matted hair, so it is also faulty. When I contacted them and sent photos they refused to honour their returns and refunds policy, so I would like to warn other potential customers having to have to deal with this dishonest unprofessional website if you are thinking of making a purchase.
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