CheapAir

I was unable to find my recently purchased tickets in the Cheap Air file or my email. I called and was so pleasantly surprised to not have a long wait and then a polite young man offered to help. There were several issues that needed attention and he attended to them with great patience and consideration. He continued to be kind through my computer fumbling and he got the job completed. Very grateful and appreciative to him and his good attitude!

Needed to change my flight, so called the 800 #, short wait, then Darnell Romero. Agent, was there to help me. He could have not been any nicer. This all was taken care of in about 5 minutes, and I shortly received the new flight information.

What a pleasant experience!

Had to change flights due to COVID for two different people from two different cities to get us on the same international flights with connections, sent my preferences in an email to *******@cheapair.com as they request when you call and I got a call back maybe an hour later confirming any changes in flight prices and verifying my new flight info. Very friendly, efficient, I honestly put it off because I assumed it would be a nightmare, glad it wasn't at all difficult or stressful!

Excellent customer service skills. Very thorough in explaining flight options, and even highlighted ways for me as a passenger to save money which is always a great thing. I will continue to use your service when booking future travel arrangements.

I had requested a refund on my tickets due to COVID-19. I didn't really expect to get a refund... maybe just credit... but the refund was preferable due to me currently being unemployed as a result of COVID-19. The customer service representative, Danish (his first name) was amazing. He was very understanding, polite, professional, prompt, and was able to get a refund for me. It was honestly the best experience I've ever had with customer service... in ANY industry.

I needed to purchase 10 round trip tickets from FLL to MHH on Silver Air and make sure that we could get all members of our party on the same flight. Danish Aftab Made was very professional and helpful in assisting me with purchasing these international flight tickets for a large group.
More impressive is you could tell he actually cared. That is a rare and wonderful experience when dealing with people by phone. It also speaks well of CheapAir.

I woke up this morning to a call from a friendly customer service agent at Cheap Air. I had made a reservation last night for myself and children to fly. Because my children were flying home on their own special arrangements needed to be made. It was nice that I did not need to try and contact Cheap Air. They were on it and took care of my reservation quickly.

CheapAir.com has become my first, last and only stop for airline reservations. I started using them about three years ago and after jumping around from site to site, I inevitably ended up coming back to them every time for booking. Now, whether traveling domestically or internationally, I don't even bother looking anywhere else. They always have the best deals and their customer service is outstanding when you do need them.

I was so pleased with CheapAir! From the ease of using the website, to the customer service. You actually speak with a representative within seconds of making the call! And they are extremely helpful and accommodating. Danish by the way was AWESOME! He went above and beyond! Will definitely look to CheapAir for future travel!

Simple, quick and hustle-free reservation process. What is more amazing is the customer support. I requested change of itinerary without difficulty and questions to answer. It was confirmed on the spot and got email confirming the new itinerary exactly what I requested. Above all, the rep researched quickly which flight I don't need to pay extra. Excellent service! My future reservations will be handled by CheapAir.

Had an issue that previously would cost me a ridiculous fee and tons of time to rectify. When I called cheapair to see what they could do, I spoke with Glen (who actually speaks perfect English) and he solved the issue super quick without an added fee. Extremely refreshing to experience that level service. I will ONLY use Cheapair when booking my flights from here on out. Great service. Fees are reasonable. And you guys accept crypto. Huge plus for me going forward. Thank you. Thank you. Thank you.

Called re. Slow online airline booking. Called and immediately call was answered, question asked, answered politely and confirmed that in fact my reservation was confirmed. Within minutes, call came about a direct flight option, which we decided to take. Altogether a very positive experience. THANK YOU!

I had booked the wrong date for one leg of my trip and when I realized it, immediately called CS at CheapAir. The person I spoke to helped me to correct this and did so with my interests in mind. GREAT WORK!

Wonderful customer service. Danish booked my flight in December and when airlines changed my flight I called him earlier this week and he quickly was able to find another suitable flight on a different airline. He handled the refund and rebooking within an hour. He made me feel like I was his only customer. He is extremely professional and is probably the BEST customer service rep I have EVER dealt with. I have his extension so I will always deal with him in the future if I use CheapAir. He is simply the best.

Support agent Danish fixed my error with no penalty fees! The entire phone call lasted 3 minutes at most. Quick and efficient, got to love it! Thanks Danish!

Had a flight cancelled, support helped me get a full refund in a short time and helped me with options.
I'll never use anyone else it's far superior support to any others or booking direct
Glen especially was a huge help.
Thanks guys

He was very helpful with finding a reservation for my sister in the same flight that I have. Very nice talking to him.

My wife and I had to cancel a cruise because of a diagnoses of gastric cancer last week. Danish Aftab was kind and efficient enough to get a full refund of our airfare, purchased thru Cheap Air. God Bless this gentleman. Folks like him are a true asset to your business. The customer PR and courtesy that he presented is essential to making businesses successful. All of our future air purchases, Good Lord willing that we have the opportunity, will be with Cheap Air. You guys are the greatest, bar none!

Booked a flight for my grandfather's funeral, but I realized after purchase that the flight came in too late for me to make it to the service on time. I called to see if they had anything else or to cancel. The rep not only found a flight that worked for the same price, but also found direct flights both ways. I will be traveling with a 4 year old and a 6 month old so he definitely saved the day.

Danish was really nice and helpful.
He helps me to fix two problems with my reservation.
I am very happy with the service.

I liked working with Danish. He was pleasant, professional and interested in helping me and he saved me a few dollars, which I appreciated. Overall, this was probably the best experience I have had with Cheap Air customer service. I have been using this service since at least 2015 and have had better luck than with Price Line. I am appreciative that I can still find flights to Nigeria. I go there often

Since I was obliged to cancel international flights because of coronavirus, I did think the process would be complicated. However Danish handled the entire issue, got the flights cancelled and also go back the cost of same less a small fee. He handled the whole transaction with detailed precision and in a professional manner that I much appreciated.

I spoke with Danish Aftab, who was very polite, understanding and helpful. I don't travel a lot and was unsure about the procedures for checking in. Danish explained it to me, step by step. I was also worried that my family (3 of us) wouldn't be able to sit together on the flights. He was able to secure adjacent seats for both flights and sent me an email confirming that immediately.

Thanks Danish... Cheapair.com should give you a raise!