Cheaoair

You are just decided to send the travelers home with no explanation and kept $1,433.94. I was told to repurchase another two tickets round trip for them with another airline and will receive a refund to pay the new tickets. I did what you told me to do now you are refusing to refund my money back. You are a liar, you don't care about helping customers but taking their money. I paid you are $1,433.94 and I don't understand why you think you're entitled to keep $1433. 94 from a single parent. You need to learn how to do your job and providing accurate information to customers so things like do not happen again. I am tired of dealing with this situation and it's almost a year with no resolution. I need my money back. You are putting me through so much pain and suffering and you are don't do something about it you will hear from my lawyer. The response you sent to me has nothing to do with the issue because my brother did not need a visa to travel where there were going and they have already traveled and been back home. You also requested proof of purchase for the new tickets and I sent them to you but you are still determined to keep the money and have no trouble doing it because that's what you do according to many reviews on the website. I have been very patient with you and I need you are to step up and get this issue resolved. 57298220