Chatbooks

I signed up for Chatbooks and now receive a book after getting to 60 posts on instagram for $8 each. I also get 4-5 hard copies of my photos. A really cool site and process so will be using again!

I've ordered several books from them and they have been great. I ordered Christmas card from them that are in postcard format. I wasn't sure I wanted to send those out without an envelope but then I saw they came with envelopes so I ordered them. I received the cards but they have no envelopes. I contacted the company and they told me that there was an error and they don't come with envelopes. False advertisement because the description clearly stated they came with "Free envelopes" The company offered no compensation for their mistake nor would they send the envelopes.

I saw a chatbooks ad on Instagram and decided to order a couple of books for Valentine's Day. Books were delivered in a timely manner. Good quality and reasonably priced. I paid $40 for four books. Then a week later I was billed $210 to my credit card. I was furious. I went to their website and no phone number was available, only an email for customer support. Immediately, I was disappointed and thought, "Geez, I fell for an internet scam." I sent them a nasty email and within 24 hours I received a call back. Apparently, there has been a mix up with my order. The representative whom I spoke with was very knowledgeable and courteous; she apologized profusely for their mistake. The money was immediately refunded back to my credit card, plus I received a $20 credit towards my next purchase.