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Charity Advantage has a rating of 3.47 stars from 19 reviews, indicating that most customers are generally satisfied with their purchases. Charity Advantage ranks 102nd among Website Design sites.
We had a Paypal button and never got donations. We moved to Charity Advantage and now we are in the fundraising business. It handles the custom form, notifications, receipts, donor acknowledgements, donor database management, efundraising campaigns, and a complete mobile app. They rebuilt our site and made it look modern and sharp and it was completely free. I don't know how they do all of this for barely any cost but I have referred several colleagues and they are all happy too. The support seems very fast and they really help you which is hard to find these days. Overall, we are extremely happy and their knowledge of fundraising with their platform has really transformed our organization!
We use Charity Advantage because of the price and when it is working without problems things are OK. Not as flexible a website as I would like but the price is good. Problem is support is only Monday-Friday 9-5 EST. Our site went down today shortly after 10AM (Friday) as a result of Charity Advantage tech support and now more than 12 hours later is still down. There is no way to contact then real time or over the weekend. This is not acceptable.
Hardly a scam that the raging person who started this review states. I found thousands of sites that use them in a simple google search, so they are legit. I myself, did not have many issues at all, other than some bulk mailing problems where some of my mailers were being blocked. Overall, they build you a nice site, and provide you actual useful tools that other companies charge you for, at a very reasonable price.
As for ease of use, that is very subjective. If you know very little about computers, then a system this big will perplex you. I found the system quite simple, but i do have many years of experience working with similar software like MS Office.
We have used Charity Advantage for several years and have only had a few glitches, but overall it works well.
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We work so hard to help nonprofits. We understand that some people can write things online that aren’t correct and wish the best to them.