1 review for ChargerDeal is not recommended

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robert J.

Arizona

2 reviews

12 helpful votes

Bad Company

May 9, 2017

I odered a charger for my ACER Aspire Model # 5735-6285 on April 30th in the evening the lady that my order was somewhere she had kids around maybe at home she did not all my info the system on May 2nd I get an email

Bob Dingo11

May 2,02:00 CST

Where is my charger

---- "ChargerDeal.com" <*******@ChargerDeal.com> wrote:
> Thank you for your interest in ChargerDeal.com products. Your order has been received and will be processed once payment has been confirmed.
>
> Order ID: 2894
> Date Added: 30/04/2017
> Order Status: Pending
>
> Products
> 1x (Lenovo B430) $19.99
> -Battery No
> -Car Charger No
> -Power Cord Length 4 FT (Free)
> -Warranty 1 Year Warranty (Fre.
>
> Order Totals
> Sub-Total: $19.99
> 5-7 Days Standard Shipping: $5.79
> Coupon (2017): $-3.00
> Total: $22.78
First email
Emily (ChargerDeal.com)

May 2,15:00 CST

Hello There,

Thanks for reaching out to ChargerDeal.com. We would like to take a moment and sincerely apologize that you didnt get a tracking number for the order you placed. According to the backend, it looks like your order has already shipped out. The shipping team bulk uploads all the tracking number, and it seems like there is a delay in uploading all the tracking numbers. Rest assured, your package is already on the way to you. As soon as the tracking number is updated, you will receive an email.

We value all our customers and expect to provide excellent customer service. We have already noted this in our backend, and if you dont receive a tracking number within the 24 hours, we will reship you another order that you can track. You dont have to reply back to this email. An automatic email with a tracking information will be sent you to you shortly.

We thank you for your time!

Best Regards,
Customer Happiness Team

ChargerDeal.com
Your Source for Laptop Charger Deals
Got the same message again on May 8th 2017 and today I get this message May 9th 2017

Emily (ChargerDeal.com)

May 9,16:43 CST

Hi there,

Thank you for getting back to us. We value all our customers and aim to provide excellent customer service.
Your order has already been processed and shipped out. Please wait 24 - 48 hours for the new tracking number.

Best regards,

ChargerDeal.com
Your Source for Laptop Charger Deals
My reply was Rick told me I would overnight shipping so we will see

Date of experience: May 9, 2017