• Change.org

Change.org

Overview

Change.org has a rating of 1.45 stars from 175 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Change.org most frequently mention credit card, and social media problems. Change.org ranks 10th among Petition sites.

  • Service
    27
  • Value
    24
  • Shipping
    8
  • Returns
    10
  • Quality
    22

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Positive reviews (last 12 months): 0%
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How would you rate Change.org?
Top Positive Review

“Change.org doesn't tolerate racism”

Konstantina K.
6/20/22

Even though an open platform change.org acted IMMEDIATELY to remove parts from a petition that was created to harass a black family, in East Toronto, Canada thus making it useless. We thank all of the team at change. Org. As their message is clear: 0 tolerance.

Top Critical Review

“SCAMMERS”

Stev R.
1/16/24

Change.org are scammers who steal your money under false pretenses and do nothing for your cause. They prey on people in legitimate need of help promising results but delivering nothing. Dirty rotten scammers.

Reviews (175)

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credit card (13)
Thumbnail of user srramme
1 review
1 helpful vote
January 16th, 2024

Change.org are scammers who steal your money under false pretenses and do nothing for your cause. They prey on people in legitimate need of help promising results but delivering nothing. Dirty rotten scammers.

Thumbnail of user 41icancu
1 review
0 helpful votes
February 18th, 2024

Change.org should not be keeping all donations people mistakenly make on their site when people think their donations are going for the cause of the petition they signed.
Thousands of dollars were made on change.org donations thinking donations were going to the cause, but change.org has kept all the money and the cause gets nothing.
This is more a scam than anything else.
Change.org should keep a small percentage but not the entire donation.

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Thumbnail of user johnw6494
1 review
10 helpful votes
January 19th, 2023
Verified purchase

They try every way they can to force money out of those who sign with the only opt out seeming to be to advertise them on your own social media. If you sign something they then without you knowing you've given them permission send you an email prompting you to sign something else (give them more money). Apparently change uk was started as a charity for altruistic reasons until somebody mentioned that they could con bug profits from people. They become user rich by conning us.

Tip for consumers:
Do not pay change.org anything look fir the small print to skip, it tries to make you think you haven't completed until you pay them, the option it gives seems to be pay them or advertise them on your website, they've been made billionaires with this tactic.

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Thumbnail of user heidi1981tan
1 review
0 helpful votes
September 7th, 2023

Got request to sign: Stand Up for Daniel Marquez, an 11-Year-Old Child Whose Civil Rights Were Violated. So I did research.
PROBLEM: Of course you're not going to get real story, only what gets your blood boiling. TRUTH - he's being prosecuted for making a threat against school, sending picture of gun, AFTER Uvalde school massacre. DON'T BLINDLY BELIEVE PEOPLE

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Thumbnail of user sterlingb32
1 review
26 helpful votes
February 22nd, 2021

It's unfortunate I have made a few contributions to this site. However after going over my statements I noticed a $26 recurring payment to which I never intentionally agreed on. I'm usually pretty keen on detail so they must hide it well. No judgement if you choose to donate through this site. Just be aware the membership verbiage. I myself will no longer be using change.org services.

Thumbnail of user lindaj2170
1 review
3 helpful votes
July 31st, 2023

A few days ago I made a $5.00 donation responding to a call to "chip in $5". In error I put the full stop in the wrong place and the donation went off giving them $500.! I immediately tried stopping the card transaction, E-mailing them re the mistake and asking them to refund me $495.00. I am a pensioner and can't afford to lose this much money! Need I say that I have not heard back from them..

Tip for consumers:
I would prefer to give them zero stars.. 1star is too good for this lot!

Thumbnail of user annekas1
1 review
4 helpful votes
November 14th, 2021

I appreciate Change.org, and have been signing petitions on the website for years. However, I have one major critique: the website makes it difficult for people who want to read the entire petition before signing. I receive emails asking me to sign petitions, and these emails include a one-click sign button, meaning that if a person accidentally clicks on that button, then they automatically sign the petition and it is difficult to remove their signature. Additionally, after signing a petition, people are asked to sign more petitions, whose titles are shown, but people have to click a couple of extra times to read the full petition. I would greatly prefer it if Change.org would encourage people to read the full text of the petitions they are signing, rather than pushing people to sign as many petitions as possible.

Thumbnail of user lisac2058
2 reviews
2 helpful votes
June 27th, 2023

I did not break any community guidelines with my change org petition. It was up over a month with promoters paying to promote it. Yet after 7,000 signatures suddenly, and with no explanation the petition was removed by Change.org. This is unfair and in essence taking money from promoters and then turning around and removing my petition is stealing money. How is it allowed to receive promotion money's and then be removed?

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Thumbnail of user nicolew1382
1 review
15 helpful votes
January 6th, 2022

Good thing I locked my debit card. I've been getting bank notices that transactions couldn't be processed due to my card being locked. I take a look and it's numerous attempted transactions from change.org. I don't recall giving them my card number or making any donations recently to change.org. So these guys need to be reported. I'm keeping my debit card locked so no more weird looking transactions that I didn't approve.

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Thumbnail of user siddhanthr
1 review
4 helpful votes
September 21st, 2020

There are so many Religious and cultural problems also within the society. Many activities are going on within the society which insults and misinterprets a religious and Cultural doctrines in the name of Secularism and Atheism.
But the problem is that the Voice of people who advocates the religion and culture are not recognized by many institutions and NGOs. The Change.org too fail in the given context. There is no separate opinion for Religious and cultural topics within the topics will signing the petition. This very essential topic is neglected by Change.org

Thumbnail of user nolinac
1 review
1 helpful vote
December 12th, 2020

I recently (jokingly) made a petition about a friend of mine, and a worker named max contacted me and gave some advice because it wasn't a clear joke petition, And I said sorry mine is a joke petition, he said no need to apologize and went on as usual, I said oh your not a bot? And he was very friendly and I cracked a joke, and he went with it to make the awkwardness of a stranger texting you go away, I loved max, he was wonderful! Will use the site again and hope me and max are in contact someday again to check on how he's been.

Thumbnail of user swimwithdolphins
1 review
6 helpful votes
April 23rd, 2023

In 2016 someone came to my door asking for a donation to Change.org I graciously gave a One time donation of $22.00. It is now 2023 and I recently found out they have been charging me $22.00 EVERY month. I never agreed to pay monthly. I should have caught this sooner, but that does not excuse them stealing from me every month. When I tried to cancel, they did not even have me listed as "Monthly Contributor" and therefor did not even have a method for me cancel or modify. Per their web site,"If you do not see the "Manage contribution option, it means you were not signed up for a monthly contribution." (See the attached pictures) I never signed up to be a sustaining contributor, yet they did take money each and every month, gave me no option to cancel, and made it appear as if I was not contributing. Be wary of this organization.

Tip for consumers:
As an individual wanting to contribute to the world, I look for ways to make my voice heard on issues that matter to me. I think the idea of this type of organization could help fulfill that need, but lesson learned not to mistake trust in a cause to be a reason to trust that someone will release their hooks into your bank account once they have access.

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Thumbnail of user lucyy2
1 review
7 helpful votes
October 18th, 2015

I'm sorry, but a lot of the you posting reviews here are being ignorant... Change.org is not posting these petitions themselves. In reality, any user that signs up can create a petition about any cause. There are even ones you don't agree with, but you don't have to sign them.

And no, not all of the petitions on Change.org are about unimportant things. If you browsed around the website you would see that.

I admit I don't know the website well enough to say I know everything about it, but I've been using it for a couple years and have known about it even longer. I have not had too many problems besides the fact that they send out quite a few emails and you have no say in how many they should send to you per week/month. They may be selling your information, but because I use Gmail I receive none of the spam and therefore don't really pay attention. You might not be unchecking the boxes that say you want to receive emails from the organization that started the petition, but that is not called 'selling your information'. That would be your fault.

I agree this website needs a LOT of improvement. Currently, the only way to contact Change.org is by filing a help ticket. And to find out where is not very user friendly. To file a help ticket on Change.org scroll down to the bottom of the page and click 'help' on the very bottom. In the top corner of the screen you will see 'submit a request' (this method is subject to change).

The only way to share your suggestions through website is if they ask you to take a survey. You could also send your suggestions as a help ticket (which I did and they said their thanks and "I will pass this on to our product team for review and consideration.")

I really hope they decide to improve their website and make it more user friendly.

Thumbnail of user margareto306
1 review
31 helpful votes
August 16th, 2020

After you sign a petition, you're offered the chance to pay Change.org to advertise the petition to a wider audience. I have only ever used this "chip in" feature but was billed for a monthly membership program. Disputing this charge with PayPal had no effect. The change.org website allows you to cancel the membership program, so be sure to check if you were enrolled in the program after chipping in and cancel if you didn't intend to do so.

Thumbnail of user marilias3
1 review
23 helpful votes
May 21st, 2020

As a petition signer, to help a particular cause, I am asked to share or contribute financially, I choose to share it, then I am asked to sign more petitions, not one or two but 10 more petitions. It's a waste of peoples time to have to read throughout 10 more different petitions to be able to decide if it's something you want to get involved with or not. Please stop this harassment. Bottom line is it completely defeats the purpose of the program in my opinion.

Thumbnail of user ashleighv6
2 reviews
22 helpful votes
August 23rd, 2021

I am absolutely disgusted as they deleted my petition because some snowflake got offended by it, I put a lot of money, time and effort into it, my petition was getting quite popular but change.org being biased decided that they were going to side with the special snowflake(s) and completely torn it down, the thing is I never swore, I was mildly blunt and only stated some issues. Freedom of speech does not apply on there clearly. This website is a load of codswallop and will only cater for the weak minded childish part of society.

Thumbnail of user karinm73
1 review
2 helpful votes
August 2nd, 2020

I like that it has a Search function. Most others don't. I can search before starting ANOTHER petition on the same topic.
Lots of Canadian content too!

Thumbnail of user jamesh4705
1 review
12 helpful votes
January 15th, 2022

I donated money to a petition as I don't have social media, and it was a cause that I believe in. I got an email notification that confirmed a single one off donation. At the exact same time I received another email with the same subject heading so i did not notice that in fact two different confirmation emails had been sent. It was an email saying that I'd set up a monthly donation. Logging into change.org there is no record of my monthly standing order so I had to cancel via PayPal. I have tried to contact Change.org twice now for a refund and they've not responded. It is not a charity, its is a scam. I did not knowingly agree to pay monthly donations to change.org (a for profit company that doesn't appear to do anything really other than host random binary opinion polls). I have attached the two screenshots of the emails that were sent, the first confirming a one off payment and the second thanking me that I'd set up a monthly donation.

Tip for consumers:
Know that this is a for profit organisation, and be careful when making donations as they try to trick you into paying more than you intended

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Thumbnail of user paulk1445
1 review
18 helpful votes
June 16th, 2021

They just steal your money will remove your post and not give you any info or reason why customer service is non existent with them

Tip for consumers:
Don't use them

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Thumbnail of user grace.h
1 review
2 helpful votes
June 21st, 2023
Verified purchase

1. It hides its commercial nature as a certified B corporation. It's actually a for-profit business. In wiki, Change.org claims to be a non-profit in the beginning, but if you read on, it states very clearly that "Change.org is a for-profit, venture-backed company."
2. It asks for donations for a particular legal action against racial discrimination, but when you make a donation, your money actually goes to Change.org instead of funds for that legal action. In other words, you thought you were supporting a petition but you are actually the profit of change.

By the way, while petition might not be the best way to actually make Congress move, they are an effective way to lure an internet user into handing over their personal information.

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Thumbnail of user alannab40
4 reviews
8 helpful votes
November 16th, 2019

Is kinda of fun to use. I enjoy it! Easy to use but really good! Stop saying negative things about it.

Thumbnail of user constantinosp6
1 review
9 helpful votes
June 16th, 2022
Verified purchase

Unfortunately, I decided to create a petition using "Change.org
To my big surprise, my friends receiving the petition informed me that the website was asking them to donate money! (I never received that information entering the "my petitions" section...)
I did not give them the authority to make such a thing, neither they informed me about that intention...
And that's NOT ALL...
I immediately asked them to delete my petition, but I needed to do this several times, and many days after, until I finally saw my petition (partly) erased...
Stay away, they are scammers, use another company, more reliable!

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Thumbnail of user timothyb1311
1 review
5 helpful votes
October 13th, 2022

This is a fraudulent company. They signed me up to a membership I never agreed to, when I realised 6 months later, they would not refund the amount

Thumbnail of user stanm157
1 review
11 helpful votes
November 16th, 2021

Beware of this company! I signed a petition and next thing I knew they were charging to my credit card. They then tried to show that I was signing petitions that I did NOT agree with. I tried to contact them several times for an explanation and a refund. No response and you cannot find a phone number to follow up. Your only means of following up is email and they ignore you!
Beware in signing ANY of their petitions!

Thumbnail of user alains14
1 review
36 helpful votes
March 24th, 2019

Whatever money you 'donate", goes to change.org itself. Also you end up subscribing for monthly payments and its very hard to unsubscribe.
They pretend to be a no-profit, but they actually harvest money by making you think you're donating to a cause, while everything goes to them. You do not only pay for them to advertise these petitions, they also sell your data to companies which will start sending campaigns based on your political believes. It's a fraud!

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We live in an amazing time, when the opportunity to make a difference is greater than ever before. Gathering people behind a cause used to be difficult, requiring lots of time, money, and a complex infrastructure. But technology has made us more connec...

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1.5
175 reviews
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