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I have purchased several bags from Queena. All of them have been top-notch with that "new" leather smell. Undoubtedly, the highest-tier quality. Excellent product and customer service! Thanks, Queena!
I ordered a bag from ChanelFinds.ru as a gift. The order was smooth, no issues with anything. When I got it, there was a small blue stain on the bag. The bag was a gift, so I could not give it like this. I contacted the company about what to do.
I had a reply and answer in under 24 hours time! They sent me instructions on returning the bag very precise.
They expected me to pay return shipping. I did not like this. They promised to pay for the shipping with my replacement if I put in a receipt, I asked about this. The company had problems with scammers in the past. They would pay for return shipping, but the customer kept the bag.
I did and they covered the shipping. I got my money back no problem, but I was not impressed with the bag or the company. I have not been back to Chanelfinds.ru since.
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