The company enjoys a generally positive reputation, with many customers praising the quality and reliability of their products, particularly generators and pressure washers. Users frequently highlight ease of use, effective performance, and helpful features such as dual fuel options. However, concerns arise regarding customer service, specifically related to warranty issues and perceived lack of support for defective products. While many customers express satisfaction with their purchases, there are notable frustrations over inadequate resolution of problems, suggesting a need for improved customer service strategies to enhance overall customer experience and loyalty.
This summary is generated by AI, based on text from customer reviews
Just purchased the champion generator and runs great second pull start and pretty quiet for what I was expecting
Purchased a Champion 3550W Generator Model ******* for my home for Emergency Storm Use. Beautiful Unit, after adding Oil and Gas started First pull out of the Box. It was purchased for peace of mind in power outages to cycle fridge and run sub pump etc. Love it!
Found this to be a smooth machine a little bit noisy but starts right up and very user friendly. Also for the price and quality you cannot beat this machine. Bought this machine from costco for 799.99 number *******
Added oil and gas to the generator today and it started up with two pulls of the starter.
Everything worked advertised
Good product it ran my camper
Very satisfied with it
Just wish it offered electric start
Easy out of the box
Is 500 champion generator model ******* I'm loving, perfect addition to our 5th wheel which didn't have an on board generator..
Starts easy and has the power to blow a heavy carpet of leaves just purchased glad i decided on this one
Have only had this size Champion a short while and have used only several time. I have found it to be a dependable machine to date with good power and dependable starting which is very important to me. It's a bit loud but not unexpected for this size generator. Can't rate gas consumption yet, haven't used for any long periods of time. I want to note that I also have a 4500 watt and have used it for the past several years with no major issues except one and that is the spark arrester getting clogged up, which prevents starting, time will tell if it occurs with this on.
I just purchased the 490 cfm gas backpack blower and I'll say I wish I had purchased it earlier, I'm on a 6 acre package mostly treed, last year I was racking and bagging for days, with this unit I was able to do the entire yard in just a few hours with no effort, plenty of air flow blows leaves sticks, you name it with no problem, unit is fairly light so no back strain, I totally love this thing, works awsome!
Perfect Generator, I purchased this generator after hearing friends rave over it. Being lost more cash dual fuel when running on propane lasts much longer than one tank of Gasoline. I can easily rely on this to keep things going when I'm away for work during a power outage. I should have done this long ago, however, I never really had the initial funding. After several power outages losing everything in the freezers has cost way more than the generator. Please take my advice "Don't leave on your wish list" the cost will be appreciated in the long run.
Cathy
On a business aspect, I really like the options of either using regular gasoline or propane cause gasoline is not always available
The unit powers up on the first pull every time
And the option of lp or gas is a plus.
When camping you don't have the hassle of dealing with a gas can
Great product. Would recommend this product to anyone! We use it to pull our race car up into the trailer and it works great
Very good awesome generator. Has lots of power won't let you down. Most reliable generator I have ever had or bought
Purchased a model # ******* dual fuel generator 9-18-2021. Came home unboxed it read manual and set it up wheels handle oil and hooked it up to L. P. gas today and was very pleased as to how fast it started. Going to do the five hour break in by varying the power load and than change the oil.
I hooked it up to the RV and slowly turned the AC on and it hardly made a sound, so far very pleased.
Would recommend it to anyone.
Très satisfait, bon rendement. Tout les accessoires de base ont étés branchés et le fonctionnement était parfait.
Have been going to buy a generator for some time now. Only now finding one to fit our needs at a great price. Very easy to setup and operate. Very detailed instructions. Very pleased with this product.
I needed a generator because you never know when the electricity is cut off due to the weather like here in the gulf coast area, hurricanes to speak of you never know when the electricity will be turned back on, so it is a good peace of mind for yourself knowing that I have what I'm use to having. Champion generator has out performed others. Don't settle for less when you can have the best. Having duel fuel is just the icing on top, because you may not get a certain fuel because of a shortage during an outage.
This generator was purchased so my wife could have an easy start safe to use generator should she be on her own during a power outage this product fits that requirement. It is easy to move around and start and is great for farm and acreage use as well.
I looked at many Generators that they sell at Canadian Tire. I found that the one by Champion was better built. It had a lot more features. The price was very good { Got it on a fantastic sale.}. My friend has a smaller model and he finds it great for his needs and for the safety as a backup for his sump pump. He has used it a few times in the spring when Hydro went out and his sump pump needed to work to pump out the spring runoff that was filling his basement. I love the look and how it is put together. I have contacted the service department and I got a very fast answer, about maintenance and I got an answer back with in 24 hours. This is very important for me. I feel that I am ready for any Hydro Quebec outage in the dead of winter when, I can use my Propane Gas Fireplace. And have the fan which uses very little Wattage about 30 to 35 Watts. So I think I am safe for any outage and protect my house
Please excuse me as I have a lot of trouble to send you the proof of purchase. If you can send me you fax number I can Fax it to you very fast. I am not to good with all the new tech.
Answer: J'aimerais avoir un t-shirt, grandeur large Merci
Answer: Not sure about the warranty and service people. It was in Ottawa the purchase of Champion Generator
Answer: MICHEL VERRET 59 AVE DES RAPIDES QUEBEC QC G1C0P9 GRANDEUR 2XLARGE
Answer: Very reliable generator. First time using it it ran like a charm, no problems at all.
Answer: From the smaller generator to the larger ones, I have had good experiences with all of them, no problems
Answer: Compared the capability of this Champion generator to all the other I reviewed and decided this one provided me with all the features I would need.