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CenturyLink has a rating of 1.1 stars from 140 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CenturyLink most frequently mention customer service, multiple times, and good luck problems. CenturyLink ranks 47th among Cable Television sites.
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I have a phone outage for three days now. A tech was supposed to show three days ago and didn't. Today I spent 2 hours on the phone trying to get someone to respond but I just keep getting transferred back and forth. Centurylink does not care that I'm losing business. Instead of wasting my time how about you actually show up to look at the problem or just admit that you are incompetent.
Requested phone only service installation. So far they missed the first three installation dates, then tried to charge me for internet service, which I don't need. (Already have fiber optic) Got them to remove the internet charges, then they failed once again to show up to install phone service, after taking another day off. Done with them. Going with a VOIP service instead. Clearly the most incompetent people I've ever dealt with.
If this is the real century link, I wish it could support more areas, but Great for unlimited...
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At CenturyLink's official site, find a reliable local provider of high speed internet, phone and TV services to homes as well as large and small businesses. See services available and the latest offers. Qwest is now CenturyLink.
