• CellUnlocker.net

CellUnlocker.net

Overview

CellUnlocker.net has a rating of 3.9 stars from 1,220 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CellUnlocker.net most frequently mention customer service, sim card, and galaxy note. CellUnlocker.net ranks 2nd among Unlocked Phones sites.

  • Service
    203
  • Value
    200
  • Shipping
    136
  • Returns
    89
  • Quality
    187
Positive reviews (last 12 months): 60%
Positive
3
Neutral
1
Negative
1
14
See all photos

What reviewers want you to know

Positive highlights

  • Had a Samsung Galaxy S5 SM-G900T1 locked to MetroPCS, the first code I tried with this service worked great, no issues.
  • I had a middle east SIM card on Note 3 and I got unlock code and now it works completely Thanks

Critical highlights

  • Bad customer service in case of a non working unlocking code on a Blackberry passport.
How would you rate CellUnlocker.net?
Top Positive Review

“Mobile phone unlock”

Hector Hugo T.
1/3/24

Honestly, it is the best website that I know for this type of services, they are punctual, efficient, have very good customer service and are very sincere and honest.

Top Critical Review

“No Reply/Nothing done to unlock my phone”

Abby C.
5/18/22

I'd give this site NO stars if possible. I tried to get my phone unlocked via this site. The iPhone 11 is not on a black list and able to be unlocked. Nothing happened, no email, no confirmation. I tried sending messages and emails and no reply at all. This site is most likely a scam and if not then their customer service is atrocious. Don't use them. Luckily I'm only out $20, but some could risk losing more $$.

Reviews (1,220)

Rating

Timeframe

Other

Reviews that mention popular keywords

samsung galaxy (80) customer service (130) sim card (33) turnaround time (18)
Thumbnail of user lashawnm21
1 review
0 helpful votes
July 16th, 2021

The first time I tried this service, Cellunlocker.net was unable to unlock the device. Why did I try it again? They gave me a refund since the device was unable to be unlocked. Nice! However this second time around was a success! I'm actually using the phone they unlocked to write this review!
I only wish the process was faster as I was without use of my phone for 5 days. But that's better than forever!
I highly recommend!

Thumbnail of user timp556
2 reviews
0 helpful votes
August 25th, 2021

A really pleasant experience. So many services online. These guys advertised quick turnaround and guaranteed their work. Also a full refund if things went south. They're true to their word. Communication was efficient and regular. They were upfront about being unable to unlock my device. I received my refund within 48hrs. I only wish the unlock were successful. I recommend CellUnlocker.

Tip for consumers:
Try them first

Products used:
IMEI unlock

Service
Value
Returns
Quality
Thumbnail of user aidad2
1 review
2 helpful votes
October 29th, 2016

Quick and simple. Put in my info, paid, and within a couple of hours had the code and followed simple instructions, DONE!
Only put 4 because it was US dollars so as a Canadian it went from 24.99 to about 33.00 (still less than carriers at 50.00 plus tax.)

Thumbnail of user izekorj
3 reviews
0 helpful votes
May 17th, 2019

Great service, great customer prompt response. Great customer service satisfaction. The attention given here is superb.

Thumbnail of user cindyc732
1 review
0 helpful votes
February 28th, 2020

Cela a pris 4 jours et au final mon IPhone 11 a été débloquer avec succès et je n'ai pas eu à fournir des efforts, dès que j'ai reçu le mail me notifiant que mon IPhone était bloqué, j'ai directement insérer la sim d'un autre opérateur et le téléphone à redémarrer jusqu'à l'écran d'accueil avec succès.

Vous êtes les meilleurs.
Merci!

Thumbnail of user slj
S-L J.
1 review
0 helpful votes
February 23rd, 2015

I had a phone which was unlocked using the code from them back in Aug 2014 but somehow this time (Feb 2015) when my (unrooted) phone as for the code again, it was not accepting it. I contacted the after-sale and they provided me with different solutions, but unfortunately none worked. I finally solve my problem by rooting my phone and delete some corrupted system files. I was then able to use the unlock code again. The customer service was helpful although they were not able to resolve my issue. I do appreciate their effort.

Service
Value
Quality
Thumbnail of user ednerb
1 review
1 helpful vote
March 18th, 2018

Prompt in Communicating with the client in order to bring clear and accurate information to its satisfaction! I was fully happy with the service I got. My LG cellphone works perfectly fine now.
Bon bagay in Creole means (Good stuff).

Thumbnail of user rohanr63
1 review
0 helpful votes
March 8th, 2020

After three failed attempts with other unlock services, CellUnlocker came through. It took little longer than i would like but, at the end of the day "Mission accomplished". OrderID:: *******

Thumbnail of user aniquem
1 review
0 helpful votes
April 10th, 2015

Very inexpensive compared to going through the provider and the process was painless. I had some trouble with the initial code but they problem solved until it worked. Thank you so much CellUnlocker!

Thumbnail of user thaiquant
1 review
0 helpful votes
February 16th, 2015

It is a legit company, no scam. This is my second time unlocking a phone with them. Unlocked a HTC One V in April 2013 for 15$ and now unlocked a HTC ONE S for 10$ in February 2015. Don't know if the price changes or not based on the oldness of the model, but it's irrelevant.

One thing I didn't like the first time is that I waited a bit longer than the first time, 15 hours compared to 10 minutes. But that's just a detail. What matters is that I got it, the unlock code that is. Would give 5 stars for a more consistent service.

Tip for consumers:
Just make sure you double check the IMEI you enter and the carrier the phone is being locked to.

Service
Value
Shipping
Quality
Thumbnail of user alexk156
1 review
1 helpful vote
January 15th, 2018

Good service, just took a bit longer than expected to receive the code. Very clear instructions, therefore easy to use also for a first time user. Recommended

Thumbnail of user jimm1396
1 review
0 helpful votes
May 8th, 2017

Received the code to unlock my Telus locked Samsung S4 within 24 hours. Entered the code and the phone was unlocked immediately. Can't complain.

Thumbnail of user georgew81
1 review
0 helpful votes
April 11th, 2016

Needed some help as it didn't work first time. They sent some troubleshooting tips and it worked.
25 US Dollars / 33 Canadian a little steep; but I am functioning.

Keep in mind they work 10 till 6 PACIFIC time.

Thumbnail of user zeket
1 review
0 helpful votes
January 26th, 2015

I had a problems unlocking my iphone. However, one of the customer service representative did a really great job on helping me and explaining procedures how to do so. Already purchased two unlock codes and so far it was successful. Thank You Cellunlocker.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tonif13
1 review
0 helpful votes
June 21st, 2016

They helped me fast and very good. Thanks again

Thumbnail of user dougt36
1 review
0 helpful votes
July 12th, 2017

I have unlocked 4 phones with Cellunlocker.net in the past several years. Every one has worked great. No problems ever, so I continue to use it. Btw the store where I bought the phone, told me to contact the telecommunications company after three months, and they would unlock the phone at that time. I informed the store staff that I would have it unlocked by the next day. And I did!

Thumbnail of user roberte61
1 review
1 helpful vote
December 18th, 2015

Last week, I posted a scathing review of Cellunlocker.net. I may have been premature, and there remains some confusion, because in the interim my phone has been unlocked, but I can't determine if it was due to Cellunlocker.net, or the "device unlock" app installed (by T-Mobile or Samsung?) on my phone? I'm willing to give Cellunlocker.net the benefit of the doubt. We exchanged many, many emails, and I will say everyone maintained their civility, and cellunlocker.net's sales department is responsive and communicative.

Seems like the whole world - except me - knows that ONLY T-MOBILE can unlock their new Samsung Galaxy S6 Edge phones. But Cellunlocker.net, but they took my order anyway, and after waiting a week, I'm out $49.99. I politely wrote to them and requested a refund in less than 24-hours of placing my order, AND before receiving an unlock code. It cost me 50 bucks to learn a lesson the hard way, but I'll post this experience all over the cyber community. If you've had good luck with these folks, I wish you the best. I found them to be a waste of time and money. Today is Friday, I placed my order on Monday, and I've received SQUAT for my $49.99! Happy Holidays to all.

Thumbnail of user sergeclaudec
1 review
0 helpful votes
June 11th, 2016

It works and it was real easy. It wasn't expensive at all and within a coulee hours I got the unlock code and now my Samsung Galaxy Note 4 is unlocked and wor king perfectly.
Thank you

Thumbnail of user rickyz1
1 review
0 helpful votes
January 10th, 2015

Took a while for the unlock to work for my iPhone 6 due to supplier problems but none the less it worked! Customer service was friendly, helpful and very understanding! Would definitely recommend this website to anybody that asks where they would be able to unlock a phone!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessicad58
1 review
1 helpful vote
September 5th, 2015

I am very pleased with their service, although it did take about 14 hours to receive the code. It saved me a ton of money versus having it jailbroken at a local store. Will use this service again.

Thumbnail of user chrisd152
1 review
0 helpful votes
January 12th, 2016

Sometimes it takes a little longer than expected to get the code but well worth the wait just got a tablet that wasn't listed unlocked

Thumbnail of user robr47
1 review
0 helpful votes
July 28th, 2016

It took approximately a week for the payment to process and for me to receive my unlock code. Once I received the code it worked great on my T-Mobile Samsung Galaxy S7.

Thumbnail of user crystalm15
1 review
0 helpful votes
February 4th, 2014

The company gave me the code within hours. The code did not work but I have had several issues with my tablet. Fortunately, the company was great with support and finally got it working after I had to buy a defreeze code instead. I was refunded the money for the unlock code since I had so many problems. They were great and have lots of patience with someone who knows little technology like me. I would recommend them.

Thumbnail of user jacielg
1 review
0 helpful votes
January 16th, 2015

Found Cellunlocker while searching for ways to unlock my new Samsung Note4 on youtube videos. It sounded like a reasonable company so Iooked them up and proceeded to purchase an unlocking code from them. Prices were reasonable. After not receiving my code in the time mentioned, i proceeded to contact them through e-mail. They responded in a timely manner and told me they were having issues with their system. They told me that it might take a few more days and if i wanted a refund to let them know. I got my code a few days later and it worked perfectly. Will definitely used cellunlocker in the future if i need too.

Service
Value
Shipping
Quality
Thumbnail of user janusg
1 review
2 helpful votes
September 25th, 2014

Quality service, though it took longer than expected.

Pros: Goes all the the way to unlock your phone. Good price.

Cons: Took them several tries until right code received. Not so easy to follow instructions.

Service
Value
Shipping
Quality

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Cellunlocker T.

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