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  • CellPhoneShop.net

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Overview

CellPhoneShop.net has a rating of 2.5 stars from 206 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CellPhoneShop.net most frequently mention customer service, tracking number, and car charger problems. CellPhoneShop.net ranks 196th among Mobile Phones sites.

  • Service
    32
  • Value
    34
  • Shipping
    33
  • Quality
    32
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What reviewers want you to know

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Critical highlights

  • Called customer service and they hid behind "company policy".
How would you rate CellPhoneShop.net?
Top Positive Review

“What happened to these folks”

Dee R.
7/17/17

This has for the last fifteen years the best cell phone add-ons place there is. They were in Shanghai China, the had the best shipping of anyone on the internet, it was overnite for 11.95$ and it always got here. I did thousands of dollars with them and NEVER once had a issue. Did Amazon buy them out? Wow this blows, they had great deals on off Chinese manufactured stuff, but also had OEM and Manufacturer Genuine Parts for great prices, If they are out there, COME BACK, amazons ok, but I like the little guys better, and faster too. Maybe they reopened under new address, if anyone knows post it Thanks,

Top Critical Review

“Ordered i5 phone pouch”

thomas m.
1/8/14

Ordered i5 phone pouch. Took 17 days to arrive. Iphone did not fit into the pouch. Had to send them a photo of the phone not fitting After numerous e-mails back and forth. They will refund me 3.39. However, I need to first send back the pouch by usps. So I would need to spend 2.00 to get 3.39. Worst company I've ever dealt with. Since this ordeal began, I have expended at least 2 hours of my time. I will not put any more good money into a junk site.

Reviews (206)

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Reviews that mention popular keywords

customer service (25)
Thumbnail of user stefyn
2 reviews
1 helpful vote
January 17th, 2019

Do You Seek Funds To Pay Off Credits and Debts? { *******@gmail.com} Is Here To Put A Stop,

Thumbnail of user deer51
1 review
4 helpful votes
July 17th, 2017

This has for the last fifteen years the best cell phone add-ons place there is. They were in Shanghai China, the had the best shipping of anyone on the internet, it was overnite for 11.95$ and it always got here. I did thousands of dollars with them and NEVER once had a issue. Did Amazon buy them out? Wow this blows, they had great deals on off Chinese manufactured stuff, but also had OEM and Manufacturer Genuine Parts for great prices, If they are out there, COME BACK, amazons ok, but I like the little guys better, and faster too. Maybe they reopened under new address, if anyone knows post it Thanks,

Thumbnail of user confid6
1 review
7 helpful votes
December 21st, 2017

I was a HUGE fan AND customer of cellphoneshop.net. I got ALL of my cell phone accessories from them. Cases, car chargers, extra home charging cables, audio cables, screen protectors, bluetooth headphones, etc., etc., etc. The same cases I bought on cellphoneshop.net for $4.99 + FREE shipping were listed at $19.99 - $39.99 at my service providers store. What a joke. I bet AT & T, Sprint, Verizon, & T-Mobile bought their accessories from cellphoneshop.net, repackaged it, & sold it at a 500% profit. I wished cellphoneshop.net would come back. I NEVER had a problem with them. Shipping was free. Orders arrived by estimated date, or before. Sometimes, if I ordered 2 or 3 items that were $1.99, they would send me an extra one. Sometimes 2! I dont know why I see so many negative reviews about this organization. Maybe the Big Boys (AT & T, Sprint, Verizon, & T-Mobile) put em outta business?

Thumbnail of user cynthiav3
1 review
11 helpful votes
January 9th, 2015

This was my go to for everything mobile. Now, I need some things only to find they're closed. Great products and service. I was able to stay up on new gadgets because of them. I agree with all the great comments here. It's been awhile since I bought something but as Player sang, "Baby come back!"

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Thumbnail of user arulk
1 review
0 helpful votes
May 29th, 2017

A mobile phone is a portable telephone that can make and receive calls over a radio frequency link while the user is moving within a telephone service area. The radio frequency link establishes a connection to the switching systems of a mobile phone operator, which provides access to the public switched telephone network (PSTN). Most modern mobile telephone services use a cellular network architecture, and, therefore, mobile telephones are often also called cellular telephones or cell phones.

Thumbnail of user maryv71
5 reviews
0 helpful votes
April 25th, 2017

Very satisfied and dided stop passing the word around to let friends and family know that if i am happy with the service i know they will to.
Thank you

Thumbnail of user dianeu3
1 review
5 helpful votes
December 16th, 2015

I loved this store. I could actually buy leather type cellphone cases in other colors besides black. I usually bought pink or blue cases for my slider phone. Really sad about them closing up. I never bought an electronics item from them although I thought about it. I was hoping they'd have a case for my Samsung Player... I'm just SOL. I never had any problem with delivery time with them. A couple weeks at the most I waited.

Thumbnail of user matthewk25
1 review
6 helpful votes
February 11th, 2015

I have been, well, was now, shopping at cellphoneshop.net for years. Always ordered my accessories from there and NEVER had a problem. Yea it may have taken more than a few days to get here, but that's customs for you. It's not CPS.net's fault. Everything i ordered worked as it was supposed to. Never had a problem with anything i ordered. Hope they come back soon!

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Value
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Thumbnail of user juliap19
6 reviews
7 helpful votes
April 5th, 2015

I used them for years and was always happy. Now they joint amazon, but I don't see Android stuff...;( I so liked the prices, variety of items, pretty fast delivery... I'm sure they had many orders - why did they close? That's disappointing... I hope they will work a bit more and we'll see them again... as before

Thumbnail of user billd48
1 review
5 helpful votes
April 18th, 2015

Thry had great product selection very good prices would promptly respond to any problem, they even sent me a cable free when I lost it to my wireless Bluetooth keyboard I bought from them 4
Months before! Not sure what happened to them. But it was a loss. I can't find anyone like it on the internet anymore. You have to go to many different sources to get items they carried under one roof.

Thumbnail of user denises106
1 review
3 helpful votes
March 1st, 2017

It was the best site to go to for cell phone. Stuff and the cheapest. Why did they leave. Boy i hate that they aren't around anymore..

Thumbnail of user lisab285
1 review
2 helpful votes
November 5th, 2016

They were my go to place for electronic cables and gadgets. Always quick deliveries and awesome customer service.

Thumbnail of user asdfasdfas
5 reviews
8 helpful votes
August 13th, 2015

Bought many apple lightning cables for a couple dollars each, they never lasted more than a month or two (a couple burned out, caught fire, the rest came apart - very cheap assembly) but they were cheap. I give it 5 stars because every other lightning cable I've gotten from other reputable retailers eventually break too.
They had other items that were of fantastic quality, like a very compact case containing a screwdriver and a massive set of obscure bits, for very cheap. Best store ever, too bad they've closed. I imagine it was a lawsuit that took them out :(

Thumbnail of user ambera48
1 review
5 helpful votes
August 18th, 2017

Ive been using this site for YEARS and have always recommended them to everyone, when did they go out of business?! How upsetting!

Thumbnail of user lindal92
1 review
6 helpful votes
January 7th, 2015

Oh, No! I just went to refer my sister to their website and found out it was closed. Best place to get phone. IPad, computer accessories CHEAP! I just got a custom iPhone case with a picture of my grandson on it... 10.00 great case. Please reopen! Great prices. Great Service. Ok. It took a bit to get here... but it was coming from the other side of the world. It was worth the wait. Please Come Back!

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Thumbnail of user gb55
1 review
2 helpful votes
May 26th, 2016

They were awesome! Every order Every time arrived as expected. The products also worked as described. Thank you!

Thumbnail of user aliphr
1 review
1 helpful vote
January 25th, 2014

I dont know why everyone is giving a lot of negative reviews about this website. I bought like 9 chargers for different lengths for iphone ipad and it all came in time and in very good condition. The quality was way above what I thought. You are buying genuine products. So they come in that kind of packages and wont match up to your 50 dollar cord you buy from best buy. Personally, I would buy again from this seller.

Thumbnail of user patf19
1 review
12 helpful votes
June 21st, 2015

Can't believe they are closed, been a customer for many years. Had great selection and prices! RIP Cellphoneshop.net...

Thumbnail of user charlese25
1 review
6 helpful votes
September 7th, 2015

I really miss cellphoneshop.net too!
Another review said they are on Amazon. But that shop (cell-phone-shop... whoever they are) only carries items for a few brands... can't be the same company. Must be a troll for them putting out false information in order to get customers.

Thumbnail of user samadr2
3 reviews
1 helpful vote
July 16th, 2017

I have a Good expérience With this Web site. Service very Good and good product with cheap prices I recommand this Web site he ship very fast and with good package

Thumbnail of user johnw527
1 review
6 helpful votes
August 6th, 2016

Just when you find a place to acquire all your mobile needs, only to find they are no longer in business. This was my goto place for years when it came to cellphone accessories. Hard to believe they are closed for business. What a great loss!

Thumbnail of user jenniferj43
3 reviews
22 helpful votes
January 12th, 2015

I loved them. Just clicked on it to order some items for my new tablet I just purchased tonight to find it closed?! Ugh. So not happy about this! I have ordered ALL my phone etc products from here since 2009! PLEASE COME BACK!

Tip for consumers:
Order! They're great.

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Thumbnail of user garyl51
1 review
11 helpful votes
September 14th, 2015

They had the best selection at great prices. Never had a problem with deliveries. Had a bad cable once, emailed them and they sent a new one air at not extra cost with no hassles.

Thumbnail of user paulinaa
1 review
12 helpful votes
April 23rd, 2015

They did great quality phone stickers at a great price.
I need a service like theirs. Anyone?

Thumbnail of user dsfs5
1 review
6 helpful votes
April 9th, 2015

I used their site for a number of years. Everytime I upgraded to a new phone, I'd go to this online store and get all the accessories I could think of DIRT CHEAP. Car charger? $1.99! Want a 10-foot charging cable instead of the 3 foot cord your phone came with? $3.99!

Basically, you could get the 3-4 accessories you needed for like 15% of what you'd pay at any US location. It would take a few weeks to arrive from Asia, and the packaging was crumby, and I ONCE had an accessory that arrived that didn't work. But ultimately, it was a SUPER cheap way to outfit yourself with new/neat phone accessories for each new phone you'd ever own. Now the site is offline, and those dreams of cheap and easy accessories are gone.

Well, this sucks :/

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