CDKeys

I've only had two issues with them. The first one was an invalid code, and while PROVING it to the them was a hassle by itself. What really pissed me off was the complete lack of contact and several times leaving me to believe that they were deliberately ignoring me in hopes that I would just forget. After roughly a week they finally told me that they'll give me a refund which took an additional two weeks. THIS current issue comes from the WWe2k23 Icon edition I had purchased on the 3rd. Early Access/Official release for this edition was SUPPOSED to be 12am March 14th for my timezone. Not only have I not gotten my code but customer service refuses to even acknowledge me outside of their copy/paste initial response of "We release the keys on the official release date and the date on our product page. Rest assured we'll email you when you're given your code." Even though my question specifically asked WHEN since it's now 340pm March14th and I still have no key for the game that I $#*!ing bought. After doing a little digging it seems they have over sold the number of copies they had. Now you'd think ANY business would at least come up with some $#*!ing half assed excuse as to why people aren't getting what they paid for. But no, this company just decides "$#*!'em" and since they refuse to be accredited by the BBB.Org should be all the information you need to know. Stay away from them, it is not worth saving the $20 when we have to deal with this $#*! and all lack of actual customer service. $#*! these people, unless something is AT LEAST 50% off, just don't bother, it's not worth it.

Just purchased a 365 PlayStation Plus code and received it immediately already entered and acknowledged. GREAT SERVICE! AND PRICE!

Just today at 8am someone accessed my account and bought 2 digital copies of Dunes for PC using my PayPal account. I inmedietely went to PayPal and CDKeys and changed my password. Contacted both PayPal and CDKeys about the fraudulent charge and changed the password for both my paypal and cdkeys account. I couldn't see the game on my cdkeys account for a bit and then when it did appeared, all of the 11 games that I have bought from them were gone and all of my points were gone as well (all of this happened after I changed my password). PayPal answered first and they concluded that the charge was fraudulent and gave me a refund. CDkeys? Cdkeys told me that they couldn't do anything about it. Said the order was "registered to a new account" and that the games that I had were registered to a "new account". I told them "what new or old account? Everything was done using my one and only account. The account that still exists and I am logged in right now?" They continued saying that because I had redeemed those codes already that they couldn't send me new codes. I still have the games I bought and will continue to have them as long as I don't lose my Origin and/or Steam account. If I do, I lose those games forever. The right thing would have been for me to send evidence of those purchases and for them to send me new codes to honor those purchases but no. I gave cdkeys money for 11 games; 11 games that I could lose anyday if I forget or someone hacks my Origin/Steam account.

DON'T BUY ANYTHING FROM THIS "RETAILER". They are pro-hackers stealing your account and games because they got the money anyways so they don't care about you. At least PayPal gave me my money back and didn't punish the legit consumer like CDKeys does.

PS: Suffice it to say, I deleted my cdkeys account after all of this. If I can't have my games neither will the hacker.