CDKeys has a rating of 4.3 stars from 596 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CDKeys most frequently mention good price, game pass and fast delivery. CDKeys ranks 10th among Tickets sites.
Online service was really good, found what I wanted at a cheaper price, easy to download. Happy.
It always my best experience to buy from Cd keys. They deliver on time and great service.
Ordered 2 steam keys that were ready instantly and redeemed no problem - but also confident that any redemption issues would be quickly resolved if I encountered them.
Bought the fc 25 preorder and could not redeem the fc points on Xbox x.
Had to do my own research and try to contact Microsoft until I hit a wall.
Multiple users experienced the same issue, as seen on reddit posts, but the customer rep reiterated that my contract was with EA/Microsoft and the issue was not theirs.
Dismissed my problem and sent me to the EA terms.
Very poor service to have paid for a preorder perk that can't be redeemed and expected to live with it!
4600 FC Points/€38 approx. Purchase value taken.
Contacted them on the day of release, 20th September, 15 emails later and only now being sent to escalations after stating I have started a chargeback.
Avoid unless you want to get dragged into customer service hell.
Hi, Thank you for sharing your experience with us.
We have reviewed our system and can confirm that the correct product was sent. Please note that any pre-order bonuses, base games, DLCs, and additional content are included only if specified in the product description on our website.
If you have any further questions or require assistance, please don’t hesitate to reach out directly to our customer support team.
I purchased a game key via the direct to PayPal option (without registering an account) and afterward was only given an order ID number, no game key was directly shown. It said I would receive an email with a link for the key. This email never arrived. I waited one hour and then contacted support. To be fair, support answered swiftly, but only said they re-sent the confirmation mail. It again did not arrive. I was writing from the mail used in PayPal (which is where the link is to be expected). After again not receiving the mail, I sent a reply informing support and asking to verify if they sent it to the correct email adress. No reply. 24 hrs later I sent another mail to ask for an update, again no reply. They just gave up on me, leaving me stranded with the spent money and no key. Cannot recommend!
Hi Andre,
Thank you for sharing your experience, and we apologize for the inconvenience you've faced. We’ve confirmed that your order has been refunded, and we’ve responded to your request through the ticket you raised. If you have any further concerns or need additional assistance, please feel free to reply to the same email. We're here to help and will do our best to resolve any issues quickly.
We appreciate your patience and understanding.
Overall good experience. I have had some issues in the past with my keys not working but it only happened once. Recently purchased a game called manor lords and received it relatively quickly and everything was correct.
As with many now I'm starting to have serious issues with cdkeys.
Purchased key appears to have been already used and after an initial reply from support requesting I supply further information I've been ignored.
Avoid until they get their act together
Update: I have eventually been issued with a working key so have added a couple of stars. Will need to see their service improve before I use them again however.
I ordered a copy of The Elder Scrolls Online: Gold Road Collection, But the codes they gave me didn't work. I tried contacting Customer support multiple times, but i just get the generic "we are looking into the issue" message with no response.
Update: CDKeys has since fixed the issue and refunded via gift card. I tried a new purchase with a new key and surprisingly it worked. Customer support was nice, but took way longer then they said to respond with a solution. Take caution here, especially with customer support.
I've purchased a few games from cdkeys.com about 3-5 dollars per game. As soon as I paid around 10 dollars for a Deluxe Rainbow 6 Siege key, it came up as invalid when I tried to install. Response from the company has SOLEY been automated. Regardless of screenshots or following their instructions, it's just automated responses that don't help but give you the run around. If you try to call their customer support number, it automatically goes to busy and is NEVER available. Place is a rip off. If you want to risk 3-5 bucks, then I say it may be worth it, if you're trying to get a more expensive game, don't trust these people.
Spend a few bucks more and get your games elsewhere. I tried saving a few bucks on a game, but received an invalid key. Sent numerous support tickets but all of them were ignored. This company is very shady, no contact number, no reply to support ticket.
Edit. Support finally contacted me, but they did resolve the issue.
Great love the discounts bought the code and got it instantly no scam 100 percent trust the site
Never had an issue with any codes always as advertised and great prices.
Thanks Andy!
It's quick easy to use and provides a wide variety of games that most people want to pick up
Thanks Alistair! Glad your issue got sorted 😁
I've used CDKeyes quite a bit and find that the codes always work with no issues and that the money you save is great. I'd always recommend them.
This is absolutely amazing you can kiss getting scammed goodbye because I got my key instantly redeemed it on my pc and it worked and I have the game for cheaper because of this site!
I recently purchased a Steam Digital Gift Card from CDKeys.com, and I couldn't be happier with the experience! The process was quick, seamless, and incredibly convenient.
We love to hear from happy customers Artuto! Thanks for the review 😁
I bought the Elden Ring dlc for about half the price it usually is and am having the time of my life. The transaction was quick and easy with basically no hassle.
Answer: Don't, the site is a scam. If you won't receive the product you will never get your money back.
Woo! We are always happy to help 🙌