• CDJapan

CDJapan

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

CDJapan has a rating of 3.5 stars from 32 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CDJapan most frequently mention customer service. CDJapan ranks 10th among Anime sites.

  • Service
    19
  • Value
    19
  • Shipping
    19
  • Returns
    11
  • Quality
    19
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
5
See all photos
How would you rate CDJapan?
Top Positive Review

“THE BEST!”

olga t.
1/12/22

In 2016 I came across the CDJapan website on the Internet and have been using it regularly to buy jazz CDs ever since. This is the best online store I've ever used to buy discs. Large selection of jazz CDs, good prices, excellent service, good and reliable disc packaging, timely dispatch. A better service could not be imagined! I am very satisfied and I warmly recommend CDJapan to all my friends and music lovers. Thank you very mush one more time CDJapan!

Top Critical Review

“Liar and does not listen”

Teru A.
4/26/20

I ordered a BD from them last December and I just recently noticed this April 1 that they banned Philippines for shipment. I contacted DHL Japan and PH and they confirmed no news about banning my country for shipment. They won't listen and keep pushing that my country is banned, now I am just requesting them to ship my order to a Japanese address but no responses were received. Bad customer service. I suggest amazon more.

Reviews (32)

Rating

Timeframe

Other

Thumbnail of user terua
1 review
7 helpful votes
April 26th, 2020

I ordered a BD from them last December and I just recently noticed this April 1 that they banned Philippines for shipment. I contacted DHL Japan and PH and they confirmed no news about banning my country for shipment. They won't listen and keep pushing that my country is banned, now I am just requesting them to ship my order to a Japanese address but no responses were received. Bad customer service. I suggest amazon more.

Thumbnail of user thexfile
1 review
1 helpful vote
October 2nd, 2023

CDJapan uses outside sellers who are not to be trusted. I live in Indiana and had eight CDs not sent.

Service
Value
Shipping
Returns
Quality
Thumbnail of user faisale
3 reviews
7 helpful votes
April 22nd, 2016

I wish I could buy the things that I want, but the stupid system won't let me pay!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

CDJapan is the best place to order your Japanese CDs, DVDs, Blu-rays, and collectibles. We offer the widest variety of major and independent JPop, japanese anime, music, movies, and game music releases at great prices straight from Japan.

How do I know I can trust these reviews about CDJapan?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about CDJapan?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business