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Claim Your BusinessCatherine's has a rating of 1.21 stars from 244 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Catherine's most frequently mention customer service, credit card, and business days problems. Catherine's ranks 163rd among Plus Size sites.
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I received a charge from Catherine's and found out that it was for a subscription that I had no knowledge of. I called customer service and the agent canceled my subscription. I also requested that my funds be returned to my card. Waiting for that request to be filled,nothing yet. There is nothing on the website that states a charge would be debited off my card for a subscription. I decided to check the reviews and see if anyone else had this issue, and I see that I'm not the only one. If a company offers rewards be ethical and let that customer know what to expect with charges and membership. I just want my money refunded and my card number taken out of their database.
Very slow shipping. I had to return all merchandise due to not fitting properly. Everything runs extremely large. When the items were returned, they did not give me a full refund. A month later I was charged a $18 fee. When I called to inquire about this charge they said it was their monthly fee for their rewards program that I did not sign up for. RIDICULOUS!
I received a charge from Catherine's and found out that it was for a subscription that I had no knowledge of. I called customer service and the agent canceled my subscription. I also requested that my funds be returned to my card. Waiting for that request to be filled,nothing yet. There is nothing on the website that states a charge would be debited off my card for a subscription. I decided to check the reviews and see if anyone else had this issue, and I see that I'm not the only one. If a company offers rewards be ethical and let that customer know what to expect with charges and membership. I just want my money refunded and my card number taken out of their database.
Hola soy una clienta nueva de la tienda de Catherine's Fashion y estoy muy a gusto con el servicio y la ayuda telefónica que recibí cuando hice el pedido a travez de la página Web.La señora Adriana y su colega han tenido mucha paciencia con migo después que cambie el pedido.Estoy muy agradecida por el apoyo después de mi operación respecto a las indicaciones de cómo usar las fajas durante el proceso de recuperación.Les recomiendo a todos ustedes esta tienda y les deseo una buena recuperación.Gracias amablemente Yumi
I was a loyal customer for years, no more. I ordered 440.00 of clothes, paid 44.00 in shipping fees and 3 weeks later, I have not receive anything even an explanation. Don't do it.
Products used:
I haven't received anything
On the 6 of September, 2022 I orded 3 dresses from Catherines online. Received them on the 12th. I love my new dresses. They are perfect in size and fit. They are so soft. Love them! I'm sorry that others have had bad experiences with Catherines, however, for me, it was an awesome shopping experience.
Products used:
3 dresses
In Tempe Arizona, the sales women are wonderful! Barbara, especially. Clothes well made. Lovely.
My go-to place for work clothes. I was given several outfits for Christmas for a new job.
I love them so much I want the work pants in every color and have recommended to coworkers and friends. I love the site to store feature so that I can browse for the perfect outfit online, then try it on in the store for the perfect fit.
I am a plus size woman and the clothing and shoes I buy from Catherine's may be expensive but they last a very long time. They clothes are incredible. Will keep shopping with them.
I visited your store in Longview Texas & was greeted by your employee-Lytandra (store#*******). She is a real asset to Catherines. Ms Lytandra was exceptionally polite throughout my transaction. She was extremely patient& helpful to me. Being in a wheelchair didn't alter her profession attitude & helpfulness to other customers. Ms Lytandra made my shopping experience delightful. Thank you to Lytandra.
I have found their site to be easy to navigate. I found having the live chat to ask questions to be very helpful. I feel the clothes are of a very good quality. I love being able to pick the order up at the store. You may also make your returns at the store's so you don't have to pay any return fees.
I was so happy to see that Catherines came out with black and Jean coloered knit Jean pullons with working pockets in the front and the back last year! I ordered 4 pairs! Then I found the same colors and style in capris a week ago and ordered another 4 pair! So thrilled! Keep it up! Would be even better if more colors would be available! Yippee! I cannot find these anywhere else!
Catherines online shopping is easy.
You start by choosing your price range, size, color. Appearel. Tops, bottoms, etc.
Your choices are appear, they give excellent descriptions, there's a size chart available.
After you have made your choices, check-out is easy. They take all major credit cards, including their own.
You can pay for shipping to your home or have your purchase sent free to your nearest Catherines Store.,
I've been shopping at Catherines in Poughkeepsie for the past 4 years. Buy all my clothes there. L love this store for several reasons. It does not matter who is working in the store I always receive first class service every time. The staff always goes out of their way to be helpful. I'm always shocked at the register by the final total. After they count all the discounts and perks, my bill is always much lower than I expect. I love the fashions and it is very rare that I walk out with out buying something. LOVE LOVE this store. Wouldn't shop anywhere else.
Recently, I visited Catherines in Parma, ohio(store 5777). I have always found the clothing at catherine's to be for the "older" crowd, im 32 and need clothing that is flattering but trendy as well! I needed a bra bad. My mom and I were blown away at the level of personal care this wonderful store gave us! Both employees worked together to give me information on the many types of bras to get my perfect fit! Andrea Ramos was so patient and stepped me through to my fit down to my activity! The biggest shocker was the variety and flavor of clothing catherines now has to offer! I am really looking forward to the social events Andrea hipped us to. Forever grateful. Thank you to the store, 2 employees and most of all. Thank you Catherines!
Catherines? Is dedicated to providing the best in women's plus size fashion. Designed specifically for the plus size woman & guaranteed to fit you beautifully. Free shipping to stores every day.
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