• Casetac

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Overview

Casetac has a rating of 1 star from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. Casetac ranks 318th among Electronics sites.

How would you rate Casetac?
Top Critical Review

“SCAM”

Fedup C.
9/8/14

SCAM - Premium Phone Line Never Answered - £150 phone bill This company is based in Guernsey. I ordered something and it stayed pending in their order system. When you call the number it is never answered and my phone bill was huge £150, I had hung on for 45mins at the longest stint of several times that I called and there is a message stating that calls are answered the strict rotation or leave a message. I left messages and they didn't call back. You've seen the warning signs so steer clear of this company as they are a scam to make you call a premium phone number and wait desperately on hold when it will never be answered.

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user fedupc
1 review
6 helpful votes
September 8th, 2014

SCAM - Premium Phone Line Never Answered - £150 phone bill

This company is based in Guernsey. I ordered something and it stayed pending in their order system.

When you call the number it is never answered and my phone bill was huge £150, I had hung on for 45mins at the longest stint of several times that I called and there is a message stating that calls are answered the strict rotation or leave a message. I left messages and they didn't call back.

You've seen the warning signs so steer clear of this company as they are a scam to make you call a premium phone number and wait desperately on hold when it will never be answered.

Thumbnail of user thomasf40
1 review
8 helpful votes
July 17th, 2014

They've taken my money, won't respond to emails, calls (premium rate) or letters.

Stay away from them!

Thumbnail of user philipr13
1 review
8 helpful votes
September 3rd, 2014

Fraudulent website, post items they havent got and then refuse to refund you.

Tip for consumers:
Do not use shopwiki should stop using this site in their search system.

Thumbnail of user andr2412
1 review
4 helpful votes
October 9th, 2014

Rip off. Stay away unless you happy to loose money

Thumbnail of user stevek47
1 review
4 helpful votes
October 9th, 2014

I ordered an item on 19th August, and was told I had to make payment by bank transfer. Reluctantly, I did this and received a reply saying the order had been processed, and then waited for further details. A few days later, having heard nothing more, I emailed them, and got a reply saying payment hadn't been received. I pointed out that they had confirmed receipt themselves and they said there had been an error in their payment processing, but they had received payment. They said my goods were being shipped with UPS and gave me a tracking number. UPS arrived today, but demanded £193.61 CASH before they would release the goods. I refused to pay and they took the package away again. I opened two support tickets, and finally they said they would re-send the item. Five weeks later, and nothing has arrived. A bunch of scammers. Avoid like the plague!

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