Case Boss

Do not. I repeat. DO NOT
Buy from this company - I had waited AND STILL WATING for my items for over 2.5 months now. I have sent them numerous emails requesting a refund and they are refusing!. The last email they have sent me saying that if the package is not delivered at the end of the week then they will give complete refund - since then they have ignored all my emails. Thieves!

I ordered a cat bed for my 15 year old kitty. Ten months later I 11 charges for monthly shipping of $28.82. My credit card would only refund 2 of the charges. No way to get a hold of them... of course!

Bought a case, there was a VIP box I was requires to click to continue to purchase the case. It was supposed to charge $34 for some kind of info on their new products coming out. It proceeded to charge my credit card for 16 months. I tried to cancel but couldn't get ahold of anyone. Finally I had to cancel my credit card to stop the withdraws.
Worst experience EVER. Do not use this company, case fell apart in under 1 month, very POOR quality.
$400.00+ leaning experience on a $#*! product. Will be contesting charges— these people should be in prison! Case boss sux

Don't order anything from this fake company. They will take your money and you'll never receive your order.

If I could give it less stars I would. The case is heady metal but the buttons don't line up right making it complete garbage. Tried to return and they said you only have 10 days from when it's received. It was a gift so it was wrapped up in those ten days. Out a lot of money. Crap. Don't buy it.

When checking out with the phone case they advertised a magnetic holder for the car. Well the magnet isn't strong enough to hold it. Be careful buying from this company because customer satisfaction is not their priority.

I've been in a back and forth emailing with them told them I never received the case, they said they were checking where it was. Told them again I hadn't received it, and that I wanted my money back, they said they don't do refunds. What a bunch of crap!

After buying an expensive cover for my phone the indestructible gorilla glass front broke when putting the case on the first time. The company would not replace the case. If I could give them a zero rating I would have

The first time I dropped my Case Boss the glass brokeAfter many frustrating e mails with no satisfaction (show us pictures of the broken glass) I gave up (probably what they were hoping for) I MOST DEFINITELY DID NOT GET WHAT I PAID FOR OTTER IS THE CASE TO BUY

I ordered three cases from these thieves one year ago today, March 20,2017. I haven't received a thing. I also got a bogus tracking number.

I've contacted them many times over the course of the year but they refuse to do anything about it stating that the tracking website just hasn't updated their website yet. It's been a damn year! I've reported them to the BBB but they never responded back to them either. DO NOT DO "BUSINESS" with them. They just steal your money. All of their "happy customers" have to be fake. This exact same scenario has happened too many times.

After all this time, I've come to notice that every one of their products can also be purchased on Wish for $1-$10. I 100% believe that's what they're doing. They're buying items significantly cheaper off of Wish and then up-selling them to make a large profit. If they're legit and with all their "happy customers" a $30 refund wouldn't put them out of business.

I can't express how livid I am. I'll write this review on as many sites as I can to bring them down.

So I ordered a phone case for my iPhone 7 from this website. They ended up sending me a case for an iPhone 6 so it was completely useless since the design is different. I contacted them and not only did they refuse to exchange it but claimed I had made the mistake. They might have possibly exchanged it but because I responded a day late, they said it violated their 24 hour period. Seeing as they pretty much kept my $30 w/o me receiving any goods or services in return, I have to say my dealings with them have been the worse out of any place I have purchased anything from (I'm 32 so that's quite a number of places). If you are lucky and have the foresight to research this company before purchasing anything, you should just know they are crooks.

Bought a case that claims to be heavy duty/rugged and have "gorilla glass". Claims "you now have no need to worry of where you take your phone or if it drops. This case will fully protect your phone from breaking". Well, unfortunately, I dropped my phone within the first two weeks and the glass cracked. I sent a message to see if it could be replaced. They offer a 10 day replacement window. I was 5 days past and they pretty much said I was sh*t out of luck. They do not even offer a phone number to call and speak with them only email support. I would not recommend this company or it's products to anyone. Quality is not what they claim and customer service is worse. Shame on me for not doing my research before purchasing however hopefully this review will help someone who does research before purchasing.