• Casablanca Fans

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Overview

Casablanca Fans has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Casablanca Fans ranks 104th among Home Improvement Other sites.

How would you rate Casablanca Fans?
Top Critical Review

“Why pay less for a defective fan? Go to Casblanca & shell out!”

Michael A.
6/25/17

When we built our new house we went all in, even when it came to ceiling fans for the bedrooms. The master bedroom got a Victorian-style Casablanca fan that was top-of-the-line. Expensive, but we sprang for it. Weather is usually quite cool here so it got little use, but it didn't matter; it took a dump after 3 or 4 usages. I called Casablanca Fan's customer service where a lady readily admitted that the wall-control design had proved a failure, and was no longer made. Furthermore, she said, I was welcome to remove the fan (a job for an electrician) drive it to another town (the store where I purchased it went out of business) and pay $150 to Casablanca Fan to get it repaired. Upon investigating Casablanca Fan Co. I found that defective products are nothing new to this firm. One account, available on-line, says they have recalled 3 million 264 thousand fans over a 12-year period. We're now having 108+degree days here, and my Casablanca fan hangs there, disused, with the wall-control unit pulled out, dangling by its wires, impossible to repair as it sits. I'm thinking the fan will make a great boat-anchor, if I can just buy the boat.

Reviews (1)

Rating

Timeframe

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Thumbnail of user michaela470
2 reviews
2 helpful votes
June 25th, 2017

When we built our new house we went all in, even when it came to ceiling fans for the bedrooms. The master bedroom got a Victorian-style Casablanca fan that was top-of-the-line. Expensive, but we sprang for it. Weather is usually quite cool here so it got little use, but it didn't matter; it took a dump after 3 or 4 usages. I called Casablanca Fan's customer service where a lady readily admitted that the wall-control design had proved a failure, and was no longer made. Furthermore, she said, I was welcome to remove the fan (a job for an electrician) drive it to another town (the store where I purchased it went out of business) and pay $150 to Casablanca Fan to get it repaired. Upon investigating Casablanca Fan Co. I found that defective products are nothing new to this firm. One account, available on-line, says they have recalled 3 million 264 thousand fans over a 12-year period. We're now having 108+degree days here, and my Casablanca fan hangs there, disused, with the wall-control unit pulled out, dangling by its wires, impossible to repair as it sits. I'm thinking the fan will make a great boat-anchor, if I can just buy the boat.

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