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Claim Your BusinessCarter's has a rating of 1.91 stars from 337 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Carter's most frequently mention customer service, order online, and next day problems. Carter's ranks 321st among Baby sites.
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We love carters. They are a very rare brand that still makes clothes 100% cotton for a very good price. More so than that I needed to leave a comment about the employee (Jaimie) who just was all around amazing person and also had excellent costumer service and people skills. Not only was she helpful and genuine, all while being extremely professional, she was all over the store organizing patiently and multi tasking! I truly hope that she advances and gets career she dreams of, because she has all the traits of someone that would be an asset for any company. Oh, we were shopping at west palm beach, fl outlet location (on palm beach lakes). I didn't know her name until I looks at our electronic receipt and just needed to Praia this wonderful young women!
I'm sad to say that I'll be closing my account. I just learned that I've been charged a late fee even though I'm paying on the due date. I'm so sorry that I haven't paid before 5pm on those dates. You're ridiculous. This is offensive it's:5:10 pm. I will be paying the card off and closing this account. Beware of how they're overcharging their customers. Shame on you.
We love carters. They are a very rare brand that still makes clothes 100% cotton for a very good price. More so than that I needed to leave a comment about the employee (Jaimie) who just was all around amazing person and also had excellent costumer service and people skills. Not only was she helpful and genuine, all while being extremely professional, she was all over the store organizing patiently and multi tasking! I truly hope that she advances and gets career she dreams of, because she has all the traits of someone that would be an asset for any company. Oh, we were shopping at west palm beach, fl outlet location (on palm beach lakes). I didn't know her name until I looks at our electronic receipt and just needed to Praia this wonderful young women!
Carter's has the best quality clothes for their prices! I always buy during their sales and spend way to much but never complain! Customer service is great! Never had a problem exchanging my items for different size or getting questions answered! I have been buying their clothes for 5 years and will continue until my kids cant fit in them anymore! 100% would recommend to everyone!
The ladies were very helpful, they helped me find all the sizes I needed and provided excellent customer service even on items they don't sell/carry.
Big shout out to the Manager on lead (Marissa and her associates Sandra and Jordan)
Thank you for helping
Tip for consumers:
Less busier mid day 3-6
Products used:
Toddler boy clothes
I always get a beautiful experience while shopping here and Aalayah just made my day even more wonderful.
Love the clothes! Always great quality. Good customer service.
Wish they offered free shipping but hey can't have it all.
I'm a regular shopper at their site.
Super fast shipping!
I made an online purchase last week for my grand baby. I added a gift box because it was a Xmas gift. It was packaged so beautifully! Everything came together and I was updated via text! Thank you!
Always a great experience. Im always able to find what i need without a problem, love the clothes they have to offer.
I've been buying the clothes from Carters ever since my MIL bought some for my baby. Their fabric is pretty good for their price and they do these sales so often that you get really good deals on them.
Carters is timeless! Some thing run small, but they have the most beautiful colors and patterns of all baby clothing!
Love the clothes and deals! I have their rewards and because I have so many nieces and nephews... I signed up a few years ago and have been rewarded over and over for necessities. Now that I am expecting, I'll be able to use the rewards on my own little one.
Best wearability of baby clothes. Best prices at local Michigan Meijers stores - always discounted by 40% daily, sometimes more. Great kids clothes.
I have bought many things from Carters and have always been pleased! I highly suggest it to all my expecting mothers!
I love Carter's. I order alot of stuff online and its true to size. I've never had a problem with their clothes or shoes. Great prices as well.
Always shop Carters for the cute stuff for my granddaughter. Love it! Great value and great quality.
Good price and good quality! Theres always a deal to be had or a coupon to find. I do about half my kids shopping at this store, every year.
I always enjoy going to Carters! There's always new, cute stuff for my daughter! They also have decent rewards. I have a free $20 to spend right now!
Its a very good website, their support is always willing to resolve the problems with orders(however there are barely any of those). If you seek for good experience with goods for children - I definitely recommend this site to review!
They have great clothing! It's well made& they have really great sales! I've actually never had to deal with customer service with an issue, so I can't rate that experience, but everywhere else I think they do great!
I go to the Crenshaw mall store and the costumer service is great! Alitza helped me today and she's always helping clients with a big smile, thank you Ms Alitza
Love buying stuff for my son from carter's. Size always good. I always shop online. Recently bought from them
This website has all the thing you need for your baby. It is just a 1 click away. Hoping to have many transactions with this.
They have amazing clothes for children. They always are having sales and even when they arenr having a sale the prices are very good. Their clothes are durable and last. Plus rhey always are changing styles to keep up with the newest trends.
Carters is my go to when looking for trendy kids styles at an affordable price. I love shopping here for all four of my children.
I order here all the time and the sales and prices are great. The clothing feels great and fit very well. I recommend Carter's to everyone
Purchased several outfits for the holidays. Am keen on the coordinated look. Love the style and quality. Have great sales.
Shop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.
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