This website seems to be closed. Find similar businesses
  • CarTagz

Overview

CarTagz has a rating of 1.96 stars from 77 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CarTagz most frequently mention convenience fee, extra fees, and registration renewal problems. CarTagz ranks 15th among DMV Other sites.

  • Service
    5
  • Value
    5
  • Shipping
    4
  • Returns
    2
  • Quality
    4
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • They even make the site look like the DMV site right up until the payment is received.
  • It is not an actual DMV website and charges very high additional fees for the registration.
How would you rate CarTagz?
Top Positive Review

“Car Registration”

James K.
6/12/15

The Cartagz website offers the opportunity to renew your vehicle registration online. They advertise expedited service within 3 days. I received my registration in 3 days, as advertised and will likely use the service again.

Top Critical Review

“What a SCAM! BEWARE!”

Richard C.
3/26/15

I made the same mistake as many of you. I am so angry! I tried to contact my bank to stop the transaction, but could not. I was told I would have to dispute it after the fact. I contacted DMV and the customer representative was so rude! She would no allow me to pay them directly, stating that CARTAGZ had already paid it. If I dispute it the late payment from DMV will still be less than all the bogus charges CARTAGZ charged me. I'm disputing it. How else can we get the message out to warn others!

Reviews (77)

Rating

Timeframe

Other

Reviews that mention popular keywords

dmv site (16) dmv website (8) vehicle registration (4) registration renewal (5)
Thumbnail of user tomp52
1 review
8 helpful votes
February 13th, 2015

Although I felt "duped" by this site... it was my own haste that created this situation... I don't care for all the fees and their position (on the website) when you type in "DMV.CA.GOV" as stated on my registration renewal form. I did, however, receive my "Tags/Registration Card" in record time (3 days)... I'll be more prudent in the future!

Service
Value
Shipping
Thumbnail of user josepha30
1 review
3 helpful votes
July 6th, 2014

I had to pay late fees for my registration renewal since the dmv did not mail me a reminder, i couldn't do that on the dmv site, and i definitely do not want to wait those long damn lines at the dmv. I saw cartagz as my solution, yes i felt it was a ripoff but its fine cuz of their service! The real ripoff is from the dmv for charging those pricey tags annually and not providing a decent way to pay. I feel that my hard work and money was stolen from me.

Thumbnail of user rachelb30
3 reviews
5 helpful votes
August 20th, 2014

I was extremely frustrated with this site. I HAD to have my proof of registration in about three days so I paid $16.50 for priority overnight shipping. I did not receive my registration card/stickers for FOUR DAYS. I don't know if it was Cartagz bad or GSO (Golden State Overnight) but either way I will not be using this service again.

Service
Value
Shipping
Quality
Thumbnail of user jm42
1 review
3 helpful votes
January 14th, 2012

They rape your wallet. I still did it because I had expired tags and wanted to get the instant email copy of the registration on a weekend (so I'm somewhat legal). Not only do they charge you outrageous shipping fees, they charge $5 to send the e-copy too.

Thumbnail of user jamshidf
2 reviews
7 helpful votes
April 26th, 2012

I wasn't paying attention: I thought I was on the DMV site. The extra fees and recommended services woke me up. I will be more careful next year.

Thumbnail of user judyj3
1 review
2 helpful votes
November 8th, 2011

Cartagz is a rip off because their fees are not disclosed up front. To avoid going to the post office on the last day before a penalty attached, I paid online, choosing the standard $2 mailing option. (Cartagz strongly urges overnight delivery for even higher fees "because of the sensitivity of the documents." Hah! No where on the itemization of costs was Cartagz' $29 fee listed. Only after you click the "I accept" and "process the payment" button is the fee listed. Had I simply gone to the post office and mailed -- postmarked as of the due date -- the registration with a check I would have only paid $89. Instead my cost was $117.10, including the $29 service fee, a $2.10 convenience fee and $2 in shipping charges. That's more than a 30% processing fee. Had the hidden fees been more discernable, I could also have gone to AAA and paid a $5 convenience fee and received my tags immediately. Had I simply paid late, my total cost would have been $105. This is a rip off.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

www.Cartagz.com is California's largest online vehicle registration service. Skip the DMV lines and register your vehicle online to avoid future penalties

Company Representative

Thumbnail of user troyg10
Fatima M.
Online Media Manager

How do I know I can trust these reviews about CarTagz?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about CarTagz?