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CarphoneWarehouse reviews

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alexeye6
4 reviews
7 helpful votes
1/21/17
I bought phone Samsung Galaxy II for full price (431.99 euro) in Carphone Warehouse (Ireland) and after more than year found that it is locked to Vodafone (when tried to switch). I contacted the shop and they said that phones that they are selling are locked to a mobile company and I should contact mobile company (!) - note: I bought mobile phone for full price without any plan from Carphone Warehouse and I should go to another company to unlock it!

Is not it collusive arrangements between Carphone Warehouse and Vodafone?

Fortunately I had Vodafone account and I requested unlocking phone code for this mobile from Vodafone - I got same code few times - it did not work.

Result: my phone is still locked more than 2 years and I don't use it as switched to another mobile company.

Lessons taken:
1) I will do my best to never use any company in Ireland that sells locked phones (I would consider online company like amazon instead).
2) I will do my best to never use Vodafone.

P.S.: if you need more details - I am happy to provide.

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