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Claim Your BusinessCarousell has a rating of 1.55 stars from 99 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Carousell most frequently mention customer service, and support team problems. Carousell ranks 664th among Marketplace sites.
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Quite safe to buy here. (check review of seller before buying to prevent getting scam). It is also cheaper to buy from there.
I long time in Carousel and have hundreds reviews. In my last list Rolex, buyer pays buy Carousell protection. Make deal, press the Order complete. I had email my balance now 4,888 but! Money was pending. I try to text carousell support team all day! Everybody says same Be passion! 1-3 days money will be on your balance. Today day 4 nothing is change! Nobody email me explaining what happened with my money! I will go make police report on Carousell PTE LTD because it is stilling.
Site has no seller protection. So if a buyer wants to take you down either because a) they're being an $#*!, or b) wants to take you down for less business competition or rivals, they can easily do so by just spreading lies all over the website by spamming everyone and everywhere to tell that your product is fake, or all stuff you sell are defective and some other things, just because something is making them angry.
A few false reports is enough to get your account restricted.
Full story is in the picture. Short of getting a return and refund, I asked Carousell support to just remove my positive feedback to seller. They say yes, but did nothing. I asked them a second time. Nothing. I searched the web for a way to remove it, or at the very least to change it. Someone claims it can be done and shows screenshots of the process. But when I do it, the app looks different. Perhaps Carousell changed it? Seller even changed his profile picture and name. He was using his name earlier. Now he goes by "paris.co". I'm sure it won't be long before he changes again.
This is what I posted on Carousell in light of what happened - https://tinyurl.com/2p8nwszs
Update: And look what happened? Carousell removed that article as well. This is the second time. I believe it was the seller who reported me. The guilty one using Carousell as a shield.
Tip for consumers:
Don't leave feedback until your goods are fully tested.
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Is this your business?
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