Carngo

BEWARE THE TERMS & CONDITIONS OF RENTAL.
I missed my rental period because my flight was late and they told me my car was given away, and that there was nothing I could do about it. I called and attempted to get a refund and they refused to help me out at all with this. Poor customer service.

Very good service, clean and reliable car. I love the free delivery and pick up service.The vehicle is in tip top condition. Reasonable rental rate.

Purchased a 2011 BMW 5 series in September 2020. Car n go sold me this vehicle knowing it had bad oil leaks. It was Purchased from an auction and Car n go got someone to super glue a gasket just enough to sell the vehicle. A year later I'm our of a car and $12,000. Never evef again would I purchase anything from thus company or advise anyone else to.

I wouldn't recommend carngo. Not only are they unprofessional but they canceled my car reservation after I had paid for the insurance and tried to call them when I had landed and couldn't get a hold of a representative until an hour later and then she hangs up on me because she claimed I was an hour later. Nevertheless the free shuttle bus never showed up at the airport

I had a great experience with Car N Go. Excellent sales person and finance manager. I will definitely be back in the future

I hit a pothole and tired was damaged beyond repair but within the 2 year period. I purchased a new tire from tirerack and had it installed by a local tire shop. I provided the receipt and after two months they reject my claim and not reimbursing me as they said they would. They scam you with their warranty guarantee and find a way to not pay. I will take my business elsewhere

I'd I could give 0 stars I would. Y'all, look at their Facebook website and the comments. If you try to cancel or you are under the necessary age to rent, forget about it. They charge you when you can't even rent or when you cancel. Plus their phone numbers don't even work.

Excellent service provided. A smooth transition for the delivery of our car to the airport and return at the same place. A new car is provided. Highly recommend. Next time use the services of the same company. Thanks.

Carngo is one of the kindest sales person I have ever got in touch. Thank you very much for your help, support and effective communication. This is how you should do service. Thanks!

Used a nice little car with an automatic transmission. The company went to a meeting, my experience did not reach a couple of months to the necessary, but I received the car, while I did not make any increased deposits, I didn't pay extra. I am a young but neat driver. Loved the car very much, did not want to leave. I can recommend the company.

Good level of service, nice and polite staff. The cars are clean and well maintained. We were satisfied. I recommend it to everyone!

There is no refunds if u go to airport for car rental. Go deeper in there policy's no good business.get a Lawyer like I did

When I arrived in Phoenix, I was told by the Thrifty customer service that my rental would take at least 4 hours because they did not have the car I reserved. It was 8:30 PM and I needed to be at a conference at 6:00 AM the next morning. I was unable to wait as a single woman alone in the rental car area until 12:30 AM to receive my reserved rental car. I was instructed by the Thrifty customer service team that I would receive a full refund due to the circumstances. When I contacted Carngo customer service I was told that my issue was out of their control and that no refund would be issued. I completed my side of the contract. I paid to reserve a car at 8:30pm. A company you partnered with did not have the car I reserved at 8:30pm. Your contractor defaulted on our contract. That is your responsibility. The complete lack of customer service is appalling. I will never use this company again.

Wonderful astonishment! Rental of a SUV on the island essentially new at an exceptionally serious rate, protection included which isn't regularly the situation on the island! Warm greeting and administration. Group accessible, accommodating and cordial. Address to recall

Tried to scew us. I tried to rent a car for my daughter and they wanted to charge a 1000 dollar deposit plus 20 a day surcharge for a debit card. Non of this was disclosed in the reservation.

I was looking for this kind of secure website. I tried here and finally got it.It's just amazing.It's perfect for everyone. I highly recommended it.

Booking Reference # US******* made on November 21 at 3:30 PM Confirmation: CDV *******909 paid in full according with bank records. We booked 6 days from 11/23/2022 to 11/27/2022. Because work emergency, couldn't make it at Tampa airport on November 23rd, bud my family's gets there on time. 2 days before send email announcing this matter and soliciting added my wife on reservation but never hear anything from Carngo company. My wife and my kids get to the window at ACE rentacar to pick up vehicle and they refused to give the vehicle to my wife, because Carngo never updated info requested by email with anticipation. We requested refund money to our account since we never used the service, but, Carngo is refusing to refund the money. This is the way that companies like this get money from innocents and honest people like us. when all we want to do is to visiting San Petersburg Florida and have great memories with our families. We don't recommended this company for any Rent-A-Car services. They just scammers getting founds from people. Jesus.

The car was okay for the island. Just the GPS was not that great so we downloaded cards on Google Maps.
It was a pleasure and really good, convenient and trustworthy service

They provuded great service. Great price. Very easy transaction. Highly recommend. Absolutely love my car.

I reserved a car from carngo for a family vacation in Puerto Rico. However, when we arrived later than anticipated, I called the actual rental company and requested we pick the car up the next day. They assured us there would be a car and it would present no problem. However, when we arrived the staff was rude and told us we had no car - and that we should deal with the booking company (CarnGo.) We received no car, and because of the way CarNGo words its contracts, because we had arrived a day leter, they refused to credit us. We got no car and CarnGo got paid by my credit card company - who just caved in and sent them the money. (Capital One - really funny - hope its not in your wallet.)
Do NOT do business with these people unless you are 100% certain that the car dealers they work with are honest and can provide the goods.

Excellent service provided. Smooth transition for delivery our car to the airport and return at the same place. New car provided. Very much recommended. Next time in Mauritius use the same company. Thanks Maki Car Rentals.

I made a booking during a weekend (Sunday Oct 15 2023 to be specific) with this company only to be notified on Monday by my sponsor that a reservation had already been made for me. I reached out to this company in about 23hrs prior to pickup time, meaning I missed the cancellation by few minutes. That is I reached out to them in about 23hours, contrary to the 24hours policy and they were in no situation willing to make any changes. I even proposed that rather than a full day pickup, an amendment of same day drop off, from 3PM to 5PM be made, yet they were unwilling. An agent by name Mahmoud rather found an even more expensive option, way over my initial booking and categorically told me they cannot do anything about it. As a student on a tight budget, this was very disappointing. I WILL NEVER USE THIS COMPANY, nor recommend it to anyone. International students, or anyone should find alternative means. This company will not help.

Last time rent car through CARNGO to visit Europe. Making reservation and changing booking online was very easy and efficient. Your prices were very good. My refund to my credit came very fast. Great customer service!