• Caring.com

Caring.com

Overview

Caring.com has a rating of 1.94 stars from 89 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Caring.com most frequently mention assisted living, and nursing home problems. Caring.com ranks 25th among Senior Housing sites.

  • Service
    26
  • Value
    20
  • Shipping
    4
  • Returns
    5
  • Quality
    15

This company responds to reviews on average within 9 hours

Positive reviews (last 12 months): 9.1%
Positive
1
Neutral
0
Negative
10
6
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • They censor their reviews to make horrible nursing home environments still look squeaky clean.
How would you rate Caring.com?
Top Positive Review

“Caregiver review”

Bruce P.
3/21/24

This review is for Nissa who works for Right at Home. Nissa is an excellent caregiver, she is always professional and goes the extra mile to make her patients feel important and special. Nissa is always compassionate, considerate, gentle and a great listener. Nissa always asks the patient if she is providing the care to the patient's needs, she is always conscientious to do the right thing for the patient. Nissa truly genuinely cares for her patients.

Top Critical Review

“You cannot trust their reviews”

Ryan G.
2/22/24

I posted a review on Caring.com about a Senior Rehabilitation Center that was allowing patients to lay for extended periods in soiled clothes and bedding and where my father broke his hip because of a fall. Caring.com refused to post my review on their site because it was negative: "Hello, Thanks for visiting Caring.com and submitting a review of Rehab and Healthcare Center of Cape Coral on 02/22/24: We declined your review for publication because it didn't meet our guidelines. Reviews on Caring.com can be positive, negative or in-between, and must meet those guidelines to be published." Amazing that they refuse to publish the truth to their viewers and people who would visit their site looking for a place to send their loved ones. I can only assume that Caring.com has some incentive to not publish negative reviews to companies that advertise with them and for that reason, you cannot trust the reviews you see on their site.

Reviews (89)

Rating

Timeframe

Other

Reviews that mention popular keywords

nursing home (9)
Thumbnail of user lauraw2088
1 review
0 helpful votes
April 11th, 2023

Hiring Home Instead was one of the best things we did for Wayne, who suffers from severe Parkinsons. Wayne looks forward to Deon (his primary care giver) and Mike (who usually does Saturday's). He feels comfortable and safe with both of them. Wayne is a very independent person so he was uneasy with having a caregiver at first. Both Deon and Mike treat him with respect and this makes a huge difference. We feel as if they are family. Having this kind of service is expensive but is definitely worth it as Wayne is able to stay at home and not be in a care facility. I certainly would give them 5 out of 5 stars.

Value
Thumbnail of user katherineb548
1 review
0 helpful votes
March 9th, 2021

My mother is at Sommersett Neighborhood in Oklahoma City. I can not write enough words to describe the care of my mother. The employees are the best. My mother has been treated with such kindness and care. During these hard times i am amazed how they have handled everything. I would recommend this facility if needed for their loved ones. They are family to my mother and to us.

Service
Value
Thumbnail of user lynnm637
1 review
0 helpful votes
September 11th, 2020

Mary Stone, director, works tirelessly to follow all CDC policies during the COVID outbreak. She provides safely distanced indoor hall bowling, bingo, game afternoon, exercise to give her independent residents a little joy during shelter in place. I feel with daily temp checks and food delivery to her room, my mother, a resident of 3 years, is very safe and cared for at Heritage Woods. I highly recommend Heritage Woods to other families looking for a warm, welcoming facility for their loved one.

Thumbnail of user mariam3415
1 review
0 helpful votes
September 8th, 2022

Everyone care and tried to assist each other. The nurses are there for our needs and medications on time. Assistance for those on personal needs feel safe in their care. Personal employers for any question on insurance or papers need attention.

Thumbnail of user jeanj182
1 review
0 helpful votes
September 7th, 2020

From a resident of six years: Canterbury Court in Atlanta is the place for an older person to enjoy interesting and congenial neighbors in a well-run facility near the best that the city offers. Connected to the Episcopal Church, Canterbury CCRC offers a full range of services and opportunities for physical health and personal growth. A highlight is the large, professionally-designed garden on the grounds offering pleasant views and exercise options for every season and ability. Jean J.

Thumbnail of user lisae1405
2 reviews
0 helpful votes
August 11th, 2022

Hi, I'm Mrs. Eplin I'm a client of right at home been with the company for two years or so very nice company... My care giver Lisa chapman is the best she is always on time so sweet and takes really good care of me, she's the best caregiver a client could ask for...

Thumbnail of user charless2814
1 review
0 helpful votes
October 12th, 2022

Care giver is very helpful and don't care to do her job, she helps with any thing I need done, she goes above and beyond in all her duties

Thumbnail of user judic63
3 reviews
0 helpful votes
June 30th, 2021

This Agency helped my mom in the past. They are wonderful and great communication in all areas. They are reliable. 2 thumbs up! Enjoy the review it worth it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user pashionc
1 review
0 helpful votes
July 12th, 2021

Is a great place to work I enjoy working with my residents great atmosphere. I love coming in to work looking forward to helping our elders

Thumbnail of user brucep765
1 review
0 helpful votes
March 21st, 2024

This review is for Nissa who works for Right at Home. Nissa is an excellent caregiver, she is always professional and goes the extra mile to make her patients feel important and special. Nissa is always compassionate, considerate, gentle and a great listener. Nissa always asks the patient if she is providing the care to the patient's needs, she is always conscientious to do the right thing for the patient. Nissa truly genuinely cares for her patients.

Products used:
Caregiver services from Right at Home

Service
Quality

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From the business

The leading online destination for family caregivers seeking information, support, in-home care and senior living options for aging parents, spouses and other loved ones.

Company Representative

Thumbnail of user deniseg90
Denise G.
Typically responds within 9 hours

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