• CanvasPeople

CanvasPeople

Overview

CanvasPeople has a rating of 4.74 stars from 6,256 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasPeople most frequently mention great quality, fast delivery, and customer service. CanvasPeople ranks 1st among Photo Printing sites.

  • Service
    430
  • Value
    5679
  • Shipping
    5675
  • Quality
    5773

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 92%
Positive
783
Neutral
34
Negative
34

Instant Feedback

143,166 reviews

144
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What reviewers want you to know

Positive highlights

  • I've been ordering canvas prints from you for a couple of years now, and I love them!
  • They have GREAT quality products and the discounts are always an added plus.

Critical highlights

  • It's impossible to reach customer service or cancel your order.
  • Horrible company and I wouldn't recommend anyone to Canvas People!
How would you rate CanvasPeople?
Top Positive Review

“Canvas People Review”

Sandra P.
2/2/24

I have ordered from The Canvas People a few times now and plan to order more. They come out beautiful and I am so happy with the fast delivery, I give them a overall rating of 5 Stars. The addition Of checking to make sure you got your order and seeing if you are satisfied says how much they care About their customers. Thank you Sandra Paschall

Top Critical Review

“You should accept more picture file types or make the...”

Darin B.
4/2/24

You should accept more picture file types or make the file conversion process streamlined and easy on your site. Also, the price shown prior to checking out changed to a substantially higher price when I went to checkout. It appeared this was done in an intentional dishonest manner to trick people into paying more than they thought they were.

Reviews (6,256)

Rating

Timeframe

Other

Reviews that mention popular keywords

canvas prints (1601) quality product (808) delivery time (76) quality canvas (317) picture quality (115) customer service (711) canvas people (3895)
Thumbnail of user sandrap2270
2 reviews
0 helpful votes
February 2nd, 2024
Verified purchase

I have ordered from The Canvas People a few times now and plan to order more. They come out beautiful and I am so happy with the fast delivery, I give them a overall rating of 5 Stars. The addition
Of checking to make sure you got your order and seeing if you are satisfied says how much they care
About their customers.
Thank you
Sandra Paschall

Reason I chose this business:

Advertisement on Facebook

Value
Shipping
Quality
Thumbnail of user terig130
1 review
0 helpful votes
January 30th, 2024
Verified purchase

Website was a bit harder to navigate as far as finding options for frames and such.
Actual prints turned out great. Colors came through and help us showcase some of our trip photos.

Reason I chose this business:

Coupon. Wanted to see how canvas photos would look.

Value
Shipping
Quality
Thumbnail of user carriew511
1 review
0 helpful votes
March 2nd, 2024
Verified purchase

My mom's dog passed away so I had her favorite picture printed on a canvas. It was perfect, clear and so real.

Reason I chose this business:

Canvaspeople has printed pictures for me before and their customer service is great.

Value
Shipping
Quality
Thumbnail of user courtneyr194
1 review
0 helpful votes
April 20th, 2021
Verified purchase

I was sent a promo code for extremely discounted canvas prints, so I gave them a shot. I was really impressed - I was expecting to get what I paid for (extremely discounted quality), but when I pulled them out of the box, I think I actually said "wow!" out loud. Yeah, they're ‘only' screenprinted canvases stapled onto wooden frames, but they turned my dad's old military photo into a breathtaking piece, and the motivational meme on paper that I've had taped to my bathroom mirror for seven years is now a lot more legitimate.

I'm definitely ordering again.

Reason I chose this business:

I was given a coupon code for an amazing deal - I think it was $0.99 per canvas, plus shipping.

Reason I chose this product:

I have actually been wanting the images put on canvas for years, and for some reason I just took the offer.

Value
Shipping
Quality
Thumbnail of user tawnyal3
1 review
0 helpful votes
November 26th, 2023
Verified purchase
• Updated review

Love Canvas People. Great rates, excellent quality, easy to edit. Picture usually comes fast. I've been ordering for years and will continue to do so!

Reason I chose this business:

Good quality, good experience in the past.

Value
Shipping
Quality
We love canvas people
November 28th, 2020
Verified site experience
• Previous review

We love canvas people. Easy to design my canvases. Quick turnaround and great quality.

Reason I chose this business:

Previous incredible experience.

Thumbnail of user carollynnec1
1 review
1 helpful vote
January 23rd, 2024

I ordered a 16x20 size canvas for my daughter's birthday & I was very disappointed to see, when I received it, that part of her face was missing in the photo! Canvas People had enlarged the photo too much & not only did it no longer fit properly in the space allowed,but I could barely see the beautiful ocean & sky background behind the people, because the people in the photo had become so big. When I contacted Canvas People customer service about the issue, they blamed me for not cropping it properly! They are supposed to be the professionals,so shouldn't they preview the photo & fix such an issue BEFORE they make the canvas? Well, they would not admit to any wrong doing on their part, so they will never get anymore business from me. There are many canvas companies to choose from & I will choose one that cares about satisfying their customers in the future. Very BAD CUSTOMER SERVICE! :(

Tip for consumers:
This company does not stand behind the quality & workmanship of their product. Instead of "the customer is always right",they apparently believe that the company is always right & don't seem to care about keeping business from their customers.

Products used:
16x20" canvas wall photo

Thumbnail of user kayc668
1 review
0 helpful votes
February 17th, 2024
Verified purchase

My Mom always said that taking pictures was "making memories". Whenever she wanted to photograph us, she would call out "Come on kids, let's make some memories!" I'm slowly turning some of my best memories into canvas. Thank you!

Reason I chose this business:

Special incentives & discounts.

Value
Shipping
Quality
Thumbnail of user sophiaf70
2 reviews
0 helpful votes
November 30th, 2021

I love the quality of all my canvas picture I have ordered. Your instructions were easy to follow, great blessings on your day and Thankyou so much. ‍I have purchased about 4 portraits so far and they are perfect thanks sooooo much I'm in love I will be a customer for life with these great deals as well! You guys have done

Service
Value
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Returns
Quality
Thumbnail of user stevenl1313
1 review
0 helpful votes
November 16th, 2023
Verified purchase
• Updated review

It has been totally satisfying to generate my digital abstract expressionism by using CanvasPeople. Outstanding service and reasonable prices. The pillows are a great supplement to enhance the tangible masterpieces.

Reason I chose this business:

The price is reasonable and the process is straightforward and effective.

Value
Shipping
Quality
Terrific process and inviting for repeat artwork creation
October 27th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Historically great method for my needs

Smooth process and reliable results!
September 4th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Reliable and professional

Consistent professional finished products and very...
March 4th, 2022
Verified site experience
• Previous review

Consistent professional finished products and very easy to navigate the website and order process.

Reason I chose this business:

Reliable service and great finished product. I like taking advantage of the discounts.

The results are consistently successful
February 28th, 2022
Verified site experience
• Previous review
Reason I chose this business:

The process is very smooth and the alerts are professional.

Consistently reasonable prices and great finished product
February 20th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Great product and very good website to process orders.

The processing is outstanding and clear and the speed...
February 13th, 2022
Verified site experience
• Previous review

The processing is outstanding and clear and the speed is impressive. The finished product reinforces my creativity.

Reason I chose this business:

The service has been reliable and the finished product is very satisfying to see,

The price is very attractive and the process is very...
January 30th, 2022
Verified site experience
• Previous review

The price is very attractive and the process is very fluid particularly when I add additional orders.

Reason I chose this business:

I saw a pop up add on my PC for the free canvas.

The system is very easy to use and the steps are illustrated...
January 23rd, 2022
Verified site experience
• Previous review

The system is very easy to use and the steps are illustrated to help get me through the process.

Reason I chose this business:

I like the finished product and the documentation.

The prompts are very clear and the documentation is...
January 20th, 2022
Verified site experience
• Previous review

The prompts are very clear and the documentation is excellent!

Reason I chose this business:

I like the presentation of your product.

The process was straightforward and flexible regarding...
December 28th, 2021
Verified site experience
• Previous review

The process was straightforward and flexible regarding costs and choices.

Reason I chose this business:

I thought the deal was very attractive and I have been on the email list for a while waiting for the right moment to take advantage of your attractive services.

Thumbnail of user karenl4204
3 reviews
0 helpful votes
February 21st, 2024

I'm satisfied - they do great job, excellent quality and the pictures are beautiful and clear. I've ordered 3rd canvas print from Canvas People team, where is each one of them had arrived very well, and I can say: I am satisfied, I love it and that's better than I've expected. Now I do not buy such canvas prints anywhere else! Thanks a lot Canvas People!

Products used:
pictures prints

Service
Value
Shipping
Quality
Thumbnail of user kristad126
1 review
0 helpful votes
December 14th, 2023
Verified purchase

Such an amazing gift with great quality! I ordered 2 and will definitely be placing another order in the next few days!

Value
Shipping
Quality
Thumbnail of user thomasc3067
1 review
0 helpful votes
May 7th, 2023
Verified purchase

I was motivated to order a canvas print because of an offer on facebook for a free 16x20. Shipping at $29 was a bit expensive, but overall $29 for a delivered 16x20 custom canvas print seemed reasonable. Unfortunately, it took 28 days from placing my order, until my print arrived. But when it did, I found it beautiful. I am very pleased with the quality of the canvas print I recieved.

Reason I chose this business:

Free print offer in facebook add.

Value
Shipping
Quality
Thumbnail of user teneyam1
1 review
2 helpful votes
January 13th, 2020

I just recently received my order I can honestly say w/o hesitation that Canvas People did a beautiful job & in a timely and professional manner

Thumbnail of user tonyh924
3 reviews
0 helpful votes
March 15th, 2024
Verified purchase
• Updated review

I usually get the option to clear the picture to make it look better but i didn't this time!
When it arrived it didn't look good as my original photo!
I tried using your service again and this time it was edited better but you wanted to change me $30 more for the same size.
Really disappointed and i had to go with somebody who was cheaper.
Signed disappointed

Value
Shipping
Quality
Quick and easy just the way i like it!
February 10th, 2022
Verified site experience
• Previous review
Thumbnail of user jericag3
1 review
0 helpful votes
April 30th, 2021
Verified purchase
• Updated review

Stupendous job To the printers and the people at canvas people! Y'all are the business! My daughter looks awesome hanging on my wall with her little cute self the picture came out perfect on the canvas! A free canvas picture only cover shipping and handling is a great deal! I am amazed a little bit about the quality! Definitely worth it

Reason I chose this business:

16*20 Free! To the printers and the people at canvas people! Y’all are the business! My daughter looks awesome hanging on my wall with her little cute self the picture came out perfect on the canvas! A free canvas picture only cover shipping and handling is a great deal! I am amazed a little bit about the quality! Definitely worth it

Reason I chose this product:

It was get a free canvas print just cover shipping and handling I had to try it had to buy it

Value
Shipping
Quality
Stupendous
March 21st, 2021
Verified site experience
• Previous review
Reason I chose this business:

16*20 Free!

Thumbnail of user jamier761
1 review
0 helpful votes
April 8th, 2024
Verified purchase

Process was easy and I love my end product. Would recommend and im going to use them for future prints

Value
Shipping
Quality
Thumbnail of user christopherm3125
1 review
0 helpful votes
December 3rd, 2023
Verified purchase

Just another guy who was goaded into ordering a "FREE" canvas print only to discover on the final checkout page that there was a $40 shipping and handling fee, which would have been fine and bearable if they had bothered to put an ounce of effort into the packaging. The top flap of the box was torn open when the package arrived and the canvas was practically falling out. Luckily the print itself wasn't damaged but it was a very close call.

Value
Shipping
Quality
Thumbnail of user maryc4117
1 review
0 helpful votes
September 5th, 2022
Verified purchase

My canvas was perfect! It was a very special moment that my husband caught in a picture and I just had to turn it into a canvas for him so it would never be lost! It was a picture of my son at his first Detroit Tigers baseball game. It was also my husbands birthday. My husband got the perfect angle so you could see my son looking at the field and see the player up to bat and everything. Thank you so much for recreating the moment in a beautiful canvas!

Reason I chose this business:

I have ordered canvases from them before and they always come out looking great.

Value
Shipping
Quality
Thumbnail of user amym2388
1 review
0 helpful votes
December 21st, 2021
Verified purchase

We love the photo we chose and it came just as expected & on time. To look at the canvas itself, it appears grainy somehow. I don't know the name for it, but it's just something that took me by surprise at first & appears to be what the canvas is made of. You don't notice it from a distance though, so it looks fine on the wall! We are happy!

Reason I chose this business:

A great deal is tough to pass up.

Value
Shipping
Quality
Thumbnail of user lisat1413
1 review
0 helpful votes
August 24th, 2021
Verified purchase

I first order from CanvasPeople off of a social media site. They offered a substantial deal so I thought I would try it. So glad I did! My first order was off my husband and our friends on vacation. My picture turned out so great I ordered one for everyone that was on vacation with us! Since then for a canvas portrait my go to is CanvasPeople.

Reason I chose this business:

They are fast and the shipping of my products are well taken care of and I receive them so quickly!

Value
Shipping
Quality
Thumbnail of user emilier40
1 review
0 helpful votes
October 25th, 2023
Verified purchase

I would suggest that the customer make sure that their picture is clear enough to put on canvas. Very important. Good and efficient company.

Reason I chose this business:

Because I have done it before and love it.

Value
Shipping
Quality
Thumbnail of user krstnw
1 review
0 helpful votes
April 10th, 2021

I had placed an order with them, and when I received it. It was blurry as heck I did email them about it, bit the response was I should have Blown it up before completing the purchase to see what it would look like. The only thing they could tell me was I can redo the order give them the order number and receive a refund for 50% of shipping. I don't think I'll use them again ots a good concept for sure but I'm unsatisfied with the out come. I only did it because it was a pic of my son and dog. Who we found my pups is very very sick and it was the only pic I had of them together.

Service
Value
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Thumbnail of user evah39
3 reviews
0 helpful votes
August 4th, 2021
Verified purchase
• Updated review

Last year, I started a canvas collection, using another provider: EasyCanvasPrints. I received a promo from Canvas People and gave it a try. I like both. The price between the two can be equally compared. I think EasyCanvas may be a little better quality, as their product is more durable (thicker wood frame and wrapped a little neater). I will continue to use CanvasPeople in the future, given the super promos provided.

I mistakenly received another customer’s order.
I called in an effort to return the product, but was told to discard it and the customer’s order was sent to the correct person.

Reason I chose this business:

Good quality photo at a reasonable price

Service
Value
Shipping
Quality
Love these canvas photos!
April 8th, 2021
Verified site experience
• Previous review
Thumbnail of user jenniferp2593
1 review
0 helpful votes
December 25th, 2022
Verified purchase

The best part of my Christmas was watching our daughter open the pillow with her cats image on it! She's home from college and talks about how much she misses Eli all the time when she is gone! She absolutely loves the pillow! Thank you!

Reason I chose this business:

I saw the ad on Facebook.

Value
Shipping
Quality
Thumbnail of user jimmys447
1 review
0 helpful votes
January 26th, 2023
Verified purchase

Amazing canvas, quality, and shipping speed! The pictures came out slightly blurrier than I was shopping for but noth enough to impede the overall quality. Love it!

Reason I chose this business:

I wanted to make a canvas for myself, CanvasPeople was the first to show up. They later sent me an offer for a 16x20 canvas and I was able to accept it.

Value
Shipping
Quality

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From the business

Welcome to Canvas People on Facebook! Follow us on Twitter & Instagram@CanvasPeople & Follow our boards for decor inspiration! Pinterest.com/canvaspeople/

Business History

CanvasPeople was started in 2009 with the goal of preserving memories as art. We are lovers of photography and home décor and figured it would be a great idea to combine them. Fast forward several years and we have become a quality source for photo canvases and other personalized products. We take pride in delivering great products to our customers. Photo Canvases are our first and flagship product but we also offer mugs, throw pillows, desktop plaques and much more!

Company Representative

Thumbnail of user susiv
Steve C.
Customer Service Manager
Typically does not respond to reviews

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