CanvasOnSale has a rating of 3.58 stars from 1,216 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasOnSale most frequently mention great quality, fast delivery, and christmas gift. CanvasOnSale ranks 4th among Photo Printing sites.
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I've orders wall prints in the past. Was very satisfied. This time I ordered photo mugs. Here's how the process occurred. -Production was very fast….a few days. -shipped out very soon. -Box arrived…with FRAGILE tagged all over. Delivered by FedEx. -Upon opening it I saw a box filled with carefully Double-wrapped mugs. Packed carefully obviously. -Two of the mugs were cracked unfortunately. But not from packing error. Obviously broken during shipping. -I contacted Customer service. -They immediately responded they would replace the two broken mugs. -a day later I received shipment notice. -two days later received replacements. This time not broken. I am VERY satisfied with this company's great customer service protocol. Even though the broken items were not their fault, they took excellent care of my order. I am also very happy with the product. The picture mug is very crisply and cleanly created. The photo is very clear. I will be using them again in the future.
I bought a Groupon for this. I spent an hour creating a book, only for it to disappear. Then the Groupon code said it had been used. Then, when I tried to make another book, the uploading tool for photos wouldn't work. When I called customer service, they were barely invested in helping and when I used what they told me to do, it still didn't work. There's 2 and 1/2 hours I would love back. It's not worth it. Use another company.
I ordered acrylic block, it come just perfect and as expected; clearness and sharpness of photo is very good. Love the product. It shipped in nice and secure package.
Only thing is shipping time. It took more than expected time even more than site says.
But finally the product matters to me.
Definitely had a good purchasing, redeeming, uploading, designing experience. Received my canvas at a good turn around rate. But Im a little disappointed that I wasnt able to hang it up right away because there was nothing attached to the back to easily hang it. No holes, no brackets, nothing. Now I have to worry about. Other than that, it looks good.
I came back from my anniversary trip with my wife to open the cutest wedding picture of us. And so soft. I am so exciting to lay on it. I love it and I haven't even used yet...
Thank you for your service. My order was processed quickly and received in a very timely fashion. I also appreciate your communication throughout the process with updates often. The overall quality of the canvas is good; however, I am disappointed that it is not backed and did not come with a hanger on the back. The thickness of the canvas is thinner than another one I had done (with another company), so I was disappointed that they did not match. The price discount was wonderful. I am proudly displaying our picture on the wall of our home! Thanks again
I ordered a 48"x36" canvas of a Machu Picchu panorama from a trip we took a few years ago, and the printed results were stunning! My husband couldn't stop staring at the picture and said that it brought back great memories of our time in the park. However, the canvas is rather thin and the wood frame leaves an impression along the edges. The cardboard packaging was sturdy, and the canvas arrived in perfect condition. The only challenge was in removing all of the tape that surrounded the edges of the cardboard carton.
After my initial not great review, canvasonsale responded and was very helpful. I still think there needed to be better communication about how orders put in within minutes of each might arrive 2 weeks apart, but... now that I know, I will plan accordingly next time I order from them - I will order again. I've been told the quality is good (the canvasses were a gift to an out of state relative).
I ordered 2 16x20 canvas prints. A great "special offer" popped up when I completed that order. I took advantage of that offer and ordered 2 12x8 canvas prints. Both orders were placed 5/15 and shipped 5/16. The larger canvas prints arrived on 5/24. The other 2 have yet to show up. It took 3 days to get an email reply to my request for information and when I did, I was told it could take up to 18 business days, or up to 6/12, for the remaining order to arrive! How can 1 order show up in just a few days, and another take nearly a MONTH when both were processed and shipped on the same day? And now we wait... Customer Service is not helpful at all..
After following their trouble shooting steps a few times still had to send in proof of screenshots and pdf files to get the code approved. But other than that the metal frame came in well packaged and looks amazing on our wall.
Tip for consumers:
Need to be a little computer savvy to enlarge your photos for larger prints
But, the photos should have been placed better in the center, the photo on the bottom showed more than necessary and the one in top almost cut the head!
I am pleased with the canvas shot of the home I was born and raised in. I love the color and the detail. It is exactly like the photo I uploaded. However, the size of the canvas I received was not the correct size. It was supposed to be 36x24, but I received a 16x20 canvas. I would like to get the size I ordered.
The canvas' production was very fast (about 1 day!) and delivery was fast with available tracking number. The quality of canvas (material itself) is too thin in my opinion. Besides this, I am satisfied with the product. Thank you!
Bought this thru Groupon. The canvas came in a timely matter and it turned out beautifully... what bothers me is even AFTER purchasing the voucher for the canvas i had to turn around and also pay additional shipping once i ordered thru CanvasOnSale, so really... did i even save any money going thru Groupon?
The only reason I gave them 4 stars instead of 5 is because my large black 7 white canvas I ordered is too dark and can barely see the people's faces. However, if they "make it right" and re-do then I will change this to 5 star!
Products used:
Canvas
Biiiiiig canvas print. Sharp, colorful, nicely balanced image--just like the original. Perfectly mounted on wood frame. Accompanied by a dollar's worth of hanging hardware, which cost five times that much, and which either proved worthless by bending out of shape the first time it was hung, or was (a string) too short for image.
Bought these through Groupon and was happy with the quality. I chose to pick one picture that is said might not have the best quality, but it turned out good enough for me. They came in a timely manner. The only that bothered me was that I had to pay for shipping through the website. I was hoping my coupon would cover everything. I still think I got them for cheaper, but I'm not 100% sure.
The photo on the blanket was excellent. The blanket material didn't seem like very good quality. I was disappointed with the material! The picture was perfectly done though!
I have a lovely pic of my neice and her dog watching the sunset the last day of their stay at our place in Scituatee MA. It turned out great. But I should have lightened it before hand.
I was happy with the canvas photos I received.
I thought the shipping was pricey... almost as much as my order!
I ordered four 8 x 12" canvases of photos taken on a recent vacation. Although in general the colors of images on canvas aren't as vibrant as on glossy paper, I love this new way of displaying my photographs! The images were a good fit for the size canvas I ordered. Ordering the canvases couldn't have been simpler. Each arrived, packaged separately, within 2-3 days of uploading my photos. The price did not include what is needed to hang the canvases and one needed to pay extra for the hardware. And the shipping fee for each canvas was approximately $10, which seemed a bit high for the size of the canvases I ordered. Although I didn't choose how I wanted to edges to look, they were covered by my image, so no need for framing! Overall, I am very pleased with this product.
My pictures were a little grainy but they warned me of that when I chose low quality photos. The prints are still amazing! Highly recommend
From using the Groupon to design to delivery, everything went as expected. The final product was what I expected and as a gift, was well received.
Turned out great, very happy with the process. Easy, and shipped with in a week. Very glad I used this website.
I got a great deal on these canvases with Groupon and the order was quickly completed and shipped. Cant wait to put these on my wall.
I can only comment on purchases that I've made using a promo code through Groupon. Without those promo codes I may have gone somewhere else. With the codes however, I do feel I received a very good value and pretty decent products. My favorite is the magic mug.
I'm an artist that needs reasonably priced pieces to resell. They do a pretty good job with my work, mind you I send them professional images that are sized, corrected, and balanced. Every so often I might get a miss but any issue has been resolved or is not that big a deal. Sometimes the shipper damages items but not their fault.
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