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CanvasOnSale

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Indiana
1 review
0 helpful votes
Follow Rakesh K.
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I used them the second time - ordered 3 canvases - all were great - Bright and clear - better than what I was expecting. Received them in less than a week!

I plan to keep using them for all large picture needs.

Date of experience: January 14, 2019
Georgia
1 review
0 helpful votes
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The canvas' production was very fast (about 1 day!) and delivery was fast with available tracking number. The quality of canvas (material itself) is too thin in my opinion. Besides this, I am satisfied with the product. Thank you!

Date of experience: May 21, 2019
Michigan
1 review
0 helpful votes
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Very satisfied
March 2, 2017

The photo I submitted was not the best to work with as it was old technology but had sentimental value. You did an amazing job with the canvas enlargements and the prints. Very affordable, fast processing and great quality.

Date of experience: March 2, 2017
Alabama
1 review
0 helpful votes
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I received a defective blanket from this company on 5-20-19. The blanket was supposed to be 60x40 but measured only 54x37, and the edges were very unevenly cut. Very sloppy work. Also, the blanket feels like felt rather than fleece. I requested a replacement rather than a refund. The company claims to be environmentally friendly but requires that I destroy the obviously defective blanket rather than sending it back to them because they don't want me to have a "free" blanket. (See photo of destroyed blanket. Look at measuring tape and edges of blanket.) How environmentally friendly is that? How about integrity, standing behind your products and good customer service? Nope, they've got none of that. DO NOT BUY FROM THIS COMPANY - you will regret it.

Defective blanket, 54x37 instead of 60x40, and look at the uneven edges! Very poor quality. Required that blanket be destroyed before they would replace it, rather than letting me have "free" blanket.
Date of experience: May 23, 2019
Canvas O. CanvasOnSale Rep
over a year old

Dear Libby,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@canvasonsale.com. Our experts will immediately take care of your request. We're looking forward for your reply, your CanvasOnSale Team

Utah
1 review
0 helpful votes
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Customer service
January 22, 2019

I just wanted to thank Julie at customer service. She went above and beyond to help solve an order issue. I will be doing business with them again. I really liked the speed, service and quality that came with my order
Olivia

Date of experience: January 21, 2019
Arizona
1 review
0 helpful votes
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Quality for cheap
January 23, 2017

This is the only place I buy my canvas prints from! They are made well and ship fast! The photo quality is not grainy like I have found when ordering from other sites. These are easy to hang and lightweight as well.

Date of experience: January 23, 2017
New York
1 review
0 helpful votes
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Puppies photo
December 5, 2017

Made 2 blankets for my daughters of our two puppies. Blanket came out great quality of the blanket and picture was fantastic. Can't wait to give it to them for Christmas. Ordering was easy and delivery was fast, would use company again

Date of experience: December 4, 2017
Maryland
1 review
0 helpful votes
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Great product
October 17, 2015

I was worried about the canvas during the shipping process but it arrived in perfect condition. The photo quality is beautiful, even blown up on a large size canvas. I purchased this one with a coupon code so the price was great.

Date of experience: October 16, 2015
Nevada
1 review
0 helpful votes
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Love it
November 20, 2020

Super amazing I'm so happy with what I ordered the quality was great price was even better. I ordered a canvas of my four month old son. I received it in less than a week I can't wait till my next order

Date of experience: November 19, 2020
New Jersey
1 review
0 helpful votes
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Ordered a 30×40 of a family portrait from my son's wedding. A picture I waited years to get... trying to get all 5 kids, their spouses and 6 grandchildren in one place at one time isn't easy. I was worried the size would distort the photo but it came out beautifully. It was wrapped quite well to keep it safe during shipping and I received it in about a week. All in all I am more than satisfied and would recommend them to anyone.

Date of experience: February 8, 2019
Michigan
1 review
0 helpful votes
Follow Lori H.
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I placed an order of a family picture on a canvas. After 10 days of no response I contacted the company several times. They will not answer the phone line and only returned 1 email out of approximately 10. Finally I recieved a package that had not 1 but 2 canvases of mountains. No family picture. Again I have made several calls and sent several emails. No one will respond.

Date of experience: December 11, 2018
New Jersey
3 reviews
0 helpful votes
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Amazing prints
April 9, 2021

I've loved everything that I've ordered from them! The quality of the prints is great! The website is easy to yo negotiate. You can slightly edit the print (zoom in, center), choose the border, add if you want to add hangers, all. Yay clicking a button! And delivery is quick!

Date of experience: April 9, 2021
New Jersey
1 review
1 helpful vote
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Perfection!
October 31, 2018

I ordered two separate canvas shots of my kids. They both came so good, I have them propped on my fireplace mantle. I am going to order again for Christmas presents. I had a friend cry when I gave her a canvas of her dog, she loved it so much.

Date of experience: October 29, 2018
New York
1 review
0 helpful votes
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Pleasantly Surprised!
December 20, 2016

My first experience with ordering the 40" x 30" has been outstanding. I was really impressed with the quality of the canvas. I uploaded a photo I had taken of an oil painting and took my chances if it would be clear when enlarged. I was pleasantly surprised that it looked as good as my 4" x 6" photo. Actually, better enlarged! I proudly displayed my new picture in my home office. It is a nicely made product. The canvas was carefully packaged and delivery was rather quick. I would definitely recommend purchasing products through this company. And I plan on purchasing additional products.

Date of experience: December 19, 2016
Virginia
1 review
0 helpful votes
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Very PLEASED
October 30, 2018

I ordered a canvas picture and the photo magnets. I got them both back exactly as promised. They both were Awesome. The only problem I had was, I wish the magnets were bigger because they were so Beautiful and I have gotten lots of compliments on both of my orders. I have already recommended CanvasOnSale to my family and friends.

Date of experience: October 29, 2018
Arkansas
1 review
3 helpful votes
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Canvas came mounted crooked and I let them know and got no response.
After writing this review canvasonsale.com responded and offered to corrected the problem. I printed another canvas with them and it was good. The quality is good for the cost. Other companies are more expensive but the quality is much higher. You get what you pay for.

Date of experience: October 23, 2013
California
1 review
0 helpful votes
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Love it!
July 3, 2017

I've always wanted to put my dad's photography on canvas but I could never afford it. I found this company on Groupon for a great price and tried it. I ordered a three panel canvas and it's just beautiful. The details are so clear. The company kept giving me awesome coupons so I bought two more. I plan to buy more and more through this company in the future!

Date of experience: July 3, 2017
Ohio
1 review
0 helpful votes
Follow Debbi P.
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Just received our latest batch of 4 canvases. There was a delay in shipping as they notified us by email that they hadn't come out perfectly and so were re-doing them. That was ok with me. When they arrived they were perfect. Just beautiful. Previous orders with them had had damaged packaging which damaged the canvases, and on another order the frame was crooked. Both times we contacted them and they promptly shipped out a new order that was perfect. This time it was perfect. I think they give great customer service, which is why I keep going back to them. Don't know why they got some bad reviews. They are great and responsive in my experience.

Date of experience: January 14, 2019
Texas
1 review
0 helpful votes
Follow Robert P.
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I attempted to purchase this product through a groupon offering. When I went to redeem the groupon offering at the vendor website, I was being taxed on the full list price of the print I was ordering. I emailed customer services requesting help and after 4 days received a response that their IT team was working on the issue. 7 days later, the website is still not calculating taxes correctly. I attempted to contract their customer service line and was hung up on several times. I attempted to user their online customer chat service and waited 30 minutes before someone responded to my help request. They then indicated that their IT team was still working on the issue asked for my email address and indicated they would email once the problem was resolved. Two days and I have still not heard anything and unable to order what I purchased through groupon.

Date of experience: June 8, 2019
Canvas O. CanvasOnSale Rep
over a year old

Dear Robert,
Thank you for your message. We don't have any of your contact data, so please write a short e-mail to complaint@canvasonsale.com. Please note your order number in the e-mail. We are sure we can find a satisfactory solution together. Your CanvasOnSale-Team

Pennsylvania
1 review
0 helpful votes
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Excellent
January 3, 2019

I ordered acrylic block, it come just perfect and as expected; clearness and sharpness of photo is very good. Love the product. It shipped in nice and secure package.

Only thing is shipping time. It took more than expected time even more than site says.

But finally the product matters to me.

Date of experience: January 1, 2019

Overview

CanvasOnSale has a rating of 2.7 stars from 1,220 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasOnSale most frequently mention customer service, several times and photo blankets. CanvasOnSale ranks 10th among Photo Printing sites.

service
65
value
65
shipping
64
returns
30
quality
62
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