I used them the second time - ordered 3 canvases - all were great - Bright and clear - better than what I was expecting. Received them in less than a week!
I plan to keep using them for all large picture needs.
The canvas' production was very fast (about 1 day!) and delivery was fast with available tracking number. The quality of canvas (material itself) is too thin in my opinion. Besides this, I am satisfied with the product. Thank you!
The photo I submitted was not the best to work with as it was old technology but had sentimental value. You did an amazing job with the canvas enlargements and the prints. Very affordable, fast processing and great quality.
I received a defective blanket from this company on 5-20-19. The blanket was supposed to be 60x40 but measured only 54x37, and the edges were very unevenly cut. Very sloppy work. Also, the blanket feels like felt rather than fleece. I requested a replacement rather than a refund. The company claims to be environmentally friendly but requires that I destroy the obviously defective blanket rather than sending it back to them because they don't want me to have a "free" blanket. (See photo of destroyed blanket. Look at measuring tape and edges of blanket.) How environmentally friendly is that? How about integrity, standing behind your products and good customer service? Nope, they've got none of that. DO NOT BUY FROM THIS COMPANY - you will regret it.
I just wanted to thank Julie at customer service. She went above and beyond to help solve an order issue. I will be doing business with them again. I really liked the speed, service and quality that came with my order
Olivia
This is the only place I buy my canvas prints from! They are made well and ship fast! The photo quality is not grainy like I have found when ordering from other sites. These are easy to hang and lightweight as well.
Made 2 blankets for my daughters of our two puppies. Blanket came out great quality of the blanket and picture was fantastic. Can't wait to give it to them for Christmas. Ordering was easy and delivery was fast, would use company again
I was worried about the canvas during the shipping process but it arrived in perfect condition. The photo quality is beautiful, even blown up on a large size canvas. I purchased this one with a coupon code so the price was great.
Super amazing I'm so happy with what I ordered the quality was great price was even better. I ordered a canvas of my four month old son. I received it in less than a week I can't wait till my next order
Ordered a 30×40 of a family portrait from my son's wedding. A picture I waited years to get... trying to get all 5 kids, their spouses and 6 grandchildren in one place at one time isn't easy. I was worried the size would distort the photo but it came out beautifully. It was wrapped quite well to keep it safe during shipping and I received it in about a week. All in all I am more than satisfied and would recommend them to anyone.
I placed an order of a family picture on a canvas. After 10 days of no response I contacted the company several times. They will not answer the phone line and only returned 1 email out of approximately 10. Finally I recieved a package that had not 1 but 2 canvases of mountains. No family picture. Again I have made several calls and sent several emails. No one will respond.
I've loved everything that I've ordered from them! The quality of the prints is great! The website is easy to yo negotiate. You can slightly edit the print (zoom in, center), choose the border, add if you want to add hangers, all. Yay clicking a button! And delivery is quick!
I ordered two separate canvas shots of my kids. They both came so good, I have them propped on my fireplace mantle. I am going to order again for Christmas presents. I had a friend cry when I gave her a canvas of her dog, she loved it so much.
My first experience with ordering the 40" x 30" has been outstanding. I was really impressed with the quality of the canvas. I uploaded a photo I had taken of an oil painting and took my chances if it would be clear when enlarged. I was pleasantly surprised that it looked as good as my 4" x 6" photo. Actually, better enlarged! I proudly displayed my new picture in my home office. It is a nicely made product. The canvas was carefully packaged and delivery was rather quick. I would definitely recommend purchasing products through this company. And I plan on purchasing additional products.
I ordered a canvas picture and the photo magnets. I got them both back exactly as promised. They both were Awesome. The only problem I had was, I wish the magnets were bigger because they were so Beautiful and I have gotten lots of compliments on both of my orders. I have already recommended CanvasOnSale to my family and friends.
Canvas came mounted crooked and I let them know and got no response.
After writing this review canvasonsale.com responded and offered to corrected the problem. I printed another canvas with them and it was good. The quality is good for the cost. Other companies are more expensive but the quality is much higher. You get what you pay for.
I've always wanted to put my dad's photography on canvas but I could never afford it. I found this company on Groupon for a great price and tried it. I ordered a three panel canvas and it's just beautiful. The details are so clear. The company kept giving me awesome coupons so I bought two more. I plan to buy more and more through this company in the future!
Just received our latest batch of 4 canvases. There was a delay in shipping as they notified us by email that they hadn't come out perfectly and so were re-doing them. That was ok with me. When they arrived they were perfect. Just beautiful. Previous orders with them had had damaged packaging which damaged the canvases, and on another order the frame was crooked. Both times we contacted them and they promptly shipped out a new order that was perfect. This time it was perfect. I think they give great customer service, which is why I keep going back to them. Don't know why they got some bad reviews. They are great and responsive in my experience.
I attempted to purchase this product through a groupon offering. When I went to redeem the groupon offering at the vendor website, I was being taxed on the full list price of the print I was ordering. I emailed customer services requesting help and after 4 days received a response that their IT team was working on the issue. 7 days later, the website is still not calculating taxes correctly. I attempted to contract their customer service line and was hung up on several times. I attempted to user their online customer chat service and waited 30 minutes before someone responded to my help request. They then indicated that their IT team was still working on the issue asked for my email address and indicated they would email once the problem was resolved. Two days and I have still not heard anything and unable to order what I purchased through groupon.
Dear Robert,
Thank you for your message. We don't have any of your contact data, so please write a short e-mail to complaint@canvasonsale.com. Please note your order number in the e-mail. We are sure we can find a satisfactory solution together. Your CanvasOnSale-Team
I ordered acrylic block, it come just perfect and as expected; clearness and sharpness of photo is very good. Love the product. It shipped in nice and secure package.
Only thing is shipping time. It took more than expected time even more than site says.
But finally the product matters to me.
Answer: I CANT EVEN GET THROUGH TO NOBODY, SAYS MY ORDER WAS SHIPPED ON DEC 12TH STILL NOTHING. THEY DONT EVEN REPLY TO MY E-MAILS! SHITTY COMPANY AND CUSTOMER SERVICE!
CanvasOnSale has a rating of 2.7 stars from 1,220 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasOnSale most frequently mention customer service, several times and photo blankets. CanvasOnSale ranks 10th among Photo Printing sites.
Dear Libby,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@canvasonsale.com. Our experts will immediately take care of your request. We're looking forward for your reply, your CanvasOnSale Team