CanvasDiscount has a rating of 2.28 stars from 1,055 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CanvasDiscount most frequently mention customer service, credit card, and tracking number problems. CanvasDiscount ranks 140th among Photo Printing sites.
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This was my second order within a month. After a great result on my first order we decided to get stuff for all our grandkids. It was another great experience. Reasonable price, good quality, fast shipping, and excellent customer communication. I highly recommend. I would also recommend watching for sales as the sale prices do change often.
Ordered dec. 7th. Cannot get a hold of them through phone, email, or facebook. No tracking number no items! But they had no problems taking my money! Will sit on hold for 10 minutes to getting up on. Have called already 9 times! This place is a scam!
I placed my order 12/09/20 my order didn't update -- then a miracle I got an email 12/22 my order has printed and shipped-I received my order the next just in time for Christmas!
I ordered 12/09/20 -- I have not heard back from them -- I need this for Christmas --- I have tried multiple times to contact -- Canvas if you are reading this since I can't seem to reach you it is order # USA*******421
The quality of the canvas prints is very nice. However it takes 10 days to complete production and then shipping takes 5 days from Florida to Maine. I would not recommend purchasing the framed prints. These are nicely framed but picture quality is sub par.
Tip for consumers:
Be aware that it does not ship out within 24 hours as advertised. It takes 5 to 10 days to complete production and then another 5 to ship.
Products used:
I purchased canvases and framed prints
I was very impressed with the discount we received and how quickly we received our order. Yes, some of the pictures weren't quite lined up (the white edges sometimes were on the front of the canvas because the pictures wasn't quite folded correctly with the canvas edges), but honestly we knew that was what we were getting. For such a cheap price, you can't be too picky. We wanted quantity for a cheap price for this particular order rather than quality since we wanted a whole bunch of little prints. For a bigger canvas (i. E. the main family photo in the house) we'd probably go with a company that has a little higher quality.
I ordered a few canvases from canvasdiscout.com. Their site is well laid-out and fairly easy to use. The print quality is pretty good (slightly low contrast but you get what you pay for) as long as you provide a high-resolution image. My issue came down to their packaging and shipping.
Upon receiving my items, I noticed some damage (scuffs and warping). The canvases were not packed well in a box that had a good amount of extra space so the canvases were sliding around and causing significant damage. I emailed their customer service, provided images, and within a few days they were able to replace them for me.
Overall, a pretty good experience. This could have been avoided if the canvases were packed properly in the first place.
I loved how the canvas turned out the quality was amazing but I do have a few concerns. For one, I ordered an hanger set for the canvas but it wasn't on the canvas when I received it and also I wanted my canvas to be stretched at the corners but at the top some of it is white I take that as the photo wasn't large enough but that's neither here nor there. The shipping was wonderful I ordered the canvas on The 16th of October and it came on the 21st I'm so glad that it came on time because I purchased it as a gift for someone.
I was offered a free canvas with the coupon code YCH5WCOG when I enter the code I was informed the number is incorrect. I would like the below picture as my free gift. I ordered my additional pictures and was unable to get the free one.
It was difficult to get a response initially but I received my print today! Canvas 36" x 48". Beautiful job. Couldn't have asked for a better result! Will order again just be aware of the production timelines.
I placed an order almost four weeks ago. Supposed to have the product three weeks ago. Nothing... NADA! Emailed... no response. Called... disconnected after 10 minutes... tired online chat... no one ever came on line... do they exist? Don't know? But someone has my $90.
My print turned out beautifully for a personal home piece. There were a few small resolution issues, which I recognize is an issue with the size print I ordered, but I used the image guidelines provided, so those could've been a little clearer. However, the webpage did warn me about it before I placed the order, and for my purposes it didn't need to be perfect, so I knew what I was getting. Overall, a simple, good experience.
My first time ordering Dec. 17; my large canvas arrived flawed as it was not stretched properly. I was disappointed. In the Xmas rush I did not contact customer service until early Jan. 18. After submitting photos of my flawed canvas the company quickly remade my order and sent a beautiful replacement canvas. I had been anticipating a poor response based on reviews on this site so was surprised when my issue was dealt with so promptly! I will consider using this company again based on the quality of the canvas, colour reproduction, competitive pricing and customer service.
Love the pictures! Easy to order, just a few days to receive. Only problem I had was I ordered different sizes and they were packaged tightly together, and as a result the larger picture has two "dents" in the canvas from the edges of the smaller canvas it was packaged with. I hoped that would go away and not be noticeable in a few days, but I still see them. Other than that, this service is great!
Overall good value for the price. I ordered 12 canvases on my initial order and am pleased with 11 of them. Timely shipping and they arrived nicely packaged. One has 3 random ink dots on the surface which completely detracts from my photo. Would love to have that one reprinted.
I love the way the picture look on canvas, this is the second time I have order pictures. The price is right and the delivery service was fast.
This was my 6th order I've bought from you. PERFECT as always! Super fast delivery. I've referred family and friends because they are very impressed with your work.
Love the sale price that allowed me to buy 12 8 x 8 canvas squares for my den wall. Was able to highlight my kids doing sports in a unique way. Thrilled with how easy they were to hang too!
Bought the picture to life. Love it. Recommend it for this size,
What else do you want me to say before submitting my review
Product is beautiful... canvas prints that I received are gorgeous! However, I recently experienced an advertising gaffe with CanvasDiscount.com and encountered many roadblocks along the way, but I am very pleased to say that everything was resolved and they really do care about their customers! I've spoken directly with their Customer Service Manager (Alex), who has been nothing short of exceptional throughout this process, on numerous occasions... he has gone above and beyond to make this situation right. I was very disappointed with their customer service when this ordeal began, but now I must say that I am extremely satisfied! CanvasDiscount.com has earned a customer for life... thank you for everything!
Tip for consumers:
Be patient with Customer Service and trust that any issues will be resolved...
I had a 60 X 30 print made for me by these guys. I paid for the thicker boarder and got mirrored wrap style for my border option. The print is beautiful and there are no problems with the canvas, or with the frame or the stapling work they did.
My only complaint is that I spent an extra $4 for the hanging hardware and I'm not really satisfied with it. The rope it came with is definitely not wide enough to stretch across a 60" frame. I could put the nails directly in my walls and just hang it on those, but that size canvas is so heavy that I'm not confident it would last as long as I would like hanging out of my drywall. My suggestion to anyone buying a large print from them is to do it, but just go to your local hardware store for mounting options.
Very nice quality. Fast service. Easy website to use. Will use again when need similar item. We used it for our new facility and have had many compliments
Photo to canvas turned out exact. The photo I sent was a little dark and I assumed it would be auto-corrected or similar which was my fault and mistake. Obviously, they print the photo exactly as it is received, so make sure your photo is exactly how you want to see the finished product (brightness, crop, etc.).
Got the prints really fast. We ordered a few as gifts. Everyone loved them. They were great a d a huge hit. Quality was awesome. I feel they could have been packaged and shipped a little better but all the prints were great and had no damage.
Wish my photo would have been wrapped around the canvas. The white edges make it look unfinished like it needs a frame.
Soft blanket, pictures came out great. Pictures on the blanket are enlarged to different sizes. Great present.
I ordered multiple landscape canvas prints to hang on the wall. The final product was of the highest quality. Products shipped in quick time as well.
The quality (colors & resolution) were excellent and right with the image we uploaded. The quality of the canvas was good. The framing was slightly off - wouldn't lie flat on a flat surface. More bracing was needed to make the frame more sturdy. It hung fine even with the slight framing issue.
I have to say I was very impressed with my canvas print. I didn't know of this company, but seen an ad on Face Book. The price was right so I decided to try them out. I am very happy with the finished product
Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.