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Claim Your BusinessCanon has a rating of 2.44 stars from 36 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Canon most frequently mention customer support problems. Canon ranks 61st among Camera Lenses sites.
I had a great experience with Canon tech support. The rep was extremely competent and resolved my issue professionally. I used Epson in the past and their customer service was an utter disappointment. It's like night and day when you compare. I'm glad I switched to Canon as their printers and service is far superior.
Canon makes products that tend to break down fast, especially printers! Sadly, I've had two that broke well within the 3 yr warranty Canon allows. Canon also has the worst support process ever! Although you get a 3 year warranty, even after having to register your products, but when the junks breaks down you must supply a receipt!... Who still keeps receipts?! Both times I received some random error that I could not personally fix. It seems a little strange to receive error messages that can't be corrected by the customer! Hmmm!... I wonder how many others Canon has trapped with these tactics... guess its a way to make money! So sad! Lesson to learn, hold on to your receipts!
I had a great experience with Canon tech support. The rep was extremely competent and resolved my issue professionally. I used Epson in the past and their customer service was an utter disappointment. It's like night and day when you compare. I'm glad I switched to Canon as their printers and service is far superior.
Tip for consumers:
I am satisfied with this printer for home use and would recommend it to anyone with printing needs from home.
Products used:
canon PIXMA
Over all I am really happy with this little printer! I would recommend it to anyone! If you needed a high volume printer for big business, this is probably not that but for home office or photo enthusiasts who just need an awesome photo printer/copier/ scanner… I didn't regret buying it.
I have had to make about 3 calls to canon in the past week (to resolve my mistake). Every time, they have been insanely helpful and extremely patient and polite. I genuinely enjoyed the whole process. Shoutout to them for hiring quality representatives and training them to resolve issues quickly.
I am using a Canon - EOS R6 Mark II RF24-105mm F4 L is USM KIT for 1 year already. This is by far the best camera I've ever owned. I am photographic nature, animals, people
Tip for consumers:
Top quality!
Products used:
Canon - EOS R6 Mark II RF24-105mm F4 L is USM KIT
I am a starter in the photography industry. Taking part in various courses I had a great deal of information about this brand products. What is more, I worked with some editions and it is amazing.
There is no other manufacturer I turst to make better cameras if not canon. I have bought quite a few goods fromt their store and not oce have I ever been dissapointed. Canon offers quality and that is why I will always prefer it. The price is high because of that reason but that should not be a major concern.
BEEN PRO MEMBERSHIP AND USER OF CANON. BEEN WITH THEM FOR OVER 15 YEARS.
AS A PRO MEMBER I GET SERVICES AT DISCOUNT.
I've been using the Canon EOS Rebel T5 for over 2 years now and it hasn't failed me once. Despite falling on the ground multiple times, everything still works great. The amount of images it's able to store at once is incredible making it perfect for long trips. Compared to other cameras, you can get this and a whole kit for maintenance, different types of pictures and more for $600 or less.
Consistently great over they years. I wish all companies sticked to this level of quality.
Canon has the most economical printers in the world I have had my MX700 FOR 7 YEARS and have saved much money on ink because of the way the cartridges are built as separate units case in point my printer was in my car and feel out the back of my 4X4 onto the pavement the printer is built so well I was able to put all the pieces back and I am still printing as we speak their scanners and digital camera's are superb as well I love CANON PRODUCTS #####5 STARS AND a user for life
I got a Canon 450D for my birthyday a couple of years ago and i love the thing to death. It is pure quality on all levels.
After ordering a part from another site and finding out that it was a mistake, I went straight to Canon.com. I called the company and explained to the woman on the phone what the part was that I needed. She wasn't sure what the part number was but she promised to call me back as soon as possible with that information. She kept her promise. The next day I received a phone call with the part number and the price. I ordered it and they shipped it to me. It was at my door in just a couple of days. I was able to fix my camera quickly and get back to shooting. Not to sound crude or anything, but Canon saved my $#*!. I would have had a very angry bride on my hands if something happened to my other camera and this one hadn't been fixed in time. Canon rocks. Thank you!
Global website of Canon Inc., a leader in the fields of professional and consumer imaging equipment and information systems.
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