• Canon

Canon

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Overview

Canon has a rating of 2.44 stars from 36 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Canon most frequently mention customer support problems. Canon ranks 60th among Camera Lenses sites.

  • Service
    15
  • Value
    14
  • Shipping
    6
  • Returns
    3
  • Quality
    13
Positive reviews (last 12 months): 20%
Positive
1
Neutral
0
Negative
4
4
See all photos
How would you rate Canon?
Top Positive Review

“Outstanding tech support”

Carl B.
3/30/22

I had a great experience with Canon tech support. The rep was extremely competent and resolved my issue professionally. I used Epson in the past and their customer service was an utter disappointment. It's like night and day when you compare. I'm glad I switched to Canon as their printers and service is far superior.

Top Critical Review

“Drop your Canon, Hold Your Receipts!”

CJ J.
11/9/22

Canon makes products that tend to break down fast, especially printers! Sadly, I've had two that broke well within the 3 yr warranty Canon allows. Canon also has the worst support process ever! Although you get a 3 year warranty, even after having to register your products, but when the junks breaks down you must supply a receipt!... Who still keeps receipts?! Both times I received some random error that I could not personally fix. It seems a little strange to receive error messages that can't be corrected by the customer! Hmmm!... I wonder how many others Canon has trapped with these tactics... guess its a way to make money! So sad! Lesson to learn, hold on to your receipts!

Reviews (36)

Rating

Timeframe

Other

Thumbnail of user ilyab14
8 reviews
1 helpful vote
July 28th, 2020

This website is good but what I do not like are the prices of all the goods. You guys have been there even before I was born. It would be better if you kind of dropped your prices. Apart from that your products are great and they work very nice. They are better than these cheap products on the market these days.

Thumbnail of user kevins1183
5 reviews
9 helpful votes
June 19th, 2020

Some products may be overprices, however the brand proved itself for being always on point and creating well functioning pieces able to work with the least amount of effort required from the owner.

Thumbnail of user sandraj711
5 reviews
0 helpful votes
May 25th, 2021

In a high grade camera outstanding image quality. Broad range of fine lenses and accessories. Canon constantly updates the technology and holds it at the forefront of digital development.

Thumbnail of user mahira4
3 reviews
10 helpful votes
June 22nd, 2020

I love it CANON is very good i have a good experience with it i but i will give it 4 star it is good

Thumbnail of user ds792
2 reviews
15 helpful votes
November 22nd, 2019

The menu design is easy and friendly for begineer, i could get familiar with skills in a short time, and the manual is quite thorough to help me out.

Thumbnail of user kevinb7
36 reviews
206 helpful votes
January 10th, 2011

Happy New Years, readers, SJ, followers and followed. Canon, while they produce some pretty cool gadgets I find the site misleading. I guess to me it's a case of whats needed what performs and whats not needed, I'm talking about advertising hype over capability. My canon kit cost me just over 2k, it's totally adequate for what i use it for (screen resolution) now I'm not looking to blow my works up or produce large commercial prints because if i did I'd need a top line model from the "mark series" and yes they take great photos pixels depth and amazing reproduction for miles. But canon calls this PRO, where does that leave my kit? Somewhere between enthusiast and "the serious photographer"/beginner. Surely my knowledge and eye for the shot, composition, light, puts me up higher in the rank? All i'm trying to say is. Skill is in the holder of the cam not the cam, the stove didn't make dinner it was a utensil. So if canon or anyone else is saying you need 15k to be good at what you do, ignore it, it's just advertising and they know it. So while i'm a big fan canon don't spoil it by saying i need to spend 15k to be a "photographer" thats bollocks. Just be clear about what you need then upgrade later, which i'll be doing soon, lens wise, the 500D body is totally capable of capturing madness so will not be buying another body for a while. Thanks for reading.

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