• CanadianTire

CanadianTire

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Overview

CanadianTire has a rating of 1.79 stars from 209 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CanadianTire most frequently mention customer service, next day, and store manager problems. CanadianTire ranks 152nd among Tires sites.

  • Service
    113
  • Value
    102
  • Shipping
    55
  • Returns
    75
  • Quality
    88
Positive reviews (last 12 months): 13%
Positive
7
Neutral
0
Negative
47
32
See all photos

What reviewers want you to know

Positive highlights

  • I am a Canadian Tire fan and this makes me a online fan as well.

Critical highlights

  • Then Customer service refused to take us, as a male manager was training new staff.
  • I called the service manager, John, and he said he is not responsible for towing.
How would you rate CanadianTire?
Top Positive Review

“Winter tires”

Steven K.
1/25/24

I bought winter tires in Niagara falls at Canadian tire in November to be ready. I met with a sales representative that gave me advice on tires, I was very worried about the snow after last years disaster in my vehicle, he explained the tires were all on sale so I asked for the top 3, I brought Continental winter contact S1 which were costly but I will say, awesome set of tires and recommended them to anyone, I have only 2 wheel drive Kia Soul ex great so far!

Top Critical Review

“Service of tires”

Александр Г.
11/7/23

Worst service in Winnipeg, St James Street. They scheduled it for 9 days, arrived exactly at 6.15, but the salesman said that the mechanics were very busy and it was impossible to change the tires today. After a long conversation, he found a free mechanic and promised to change the tires within two hours, but after 1.5 hours he said that my wheels were not yet in stock and he did not know why or when they would be delivered. They are the worst in Winnipeg and just ruined my time…….

Reviews (209)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (57) canadian tire (125) service manager (6)
Thumbnail of user jamien117
3 reviews
2 helpful votes
December 29th, 2020
Verified purchase

Placed an order for next day pickup. Checked in online when I arrived and within 3 minutes they had my order in my truck! Would have been 5 stars but one of the ornaments was clearly defective so I was disappointed that they packed it in my order.

Service
Value
Shipping
Quality
Thumbnail of user tamarac19
28 reviews
54 helpful votes
July 15th, 2018

The site has great sales. You can even select an item and be notified when this item goes on sale.
The option of delivery to house or store. The in store delivery is usually next day and free. However there are times when you may have to wait for item to be shipped in from other stores; longest I waited was 3 weeks.
You earn valuable canadian tire dollars on every purchase.

Thumbnail of user michaelr2403
3 reviews
0 helpful votes
August 9th, 2020

I mostly preorder online nowadays and apart from several returns products have always been of top quality.

Thumbnail of user andriyb2
3 reviews
4 helpful votes
May 20th, 2017

Always a good product selection and smooth returns if you are not satisfied. The location on Queensway is my favourite.

1 rating was submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

Get anything from auto parts to home d̩cor, outdoor living products, fitness/sports equipment, tools and more at Canadian Tire online or one of 500+ stores.

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