• Camera Power Pro

Camera Power Pro

Overview

Camera Power Pro has a rating of 4.8 stars from 16,160 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Camera Power Pro most frequently mention shopping experience, great price, and free shipping. Camera Power Pro ranks 3rd among Camera sites.

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What reviewers want you to know

Positive highlights

  • Thanks for an easy to navigate shopping experience.
  • Camera Power Pro website made it easy to confirm the right battery and easy checkout processing.

Critical highlights

No critical highlights yet

How would you rate Camera Power Pro?
Top Positive Review

“reduce or waive shipping charge , although your shipping...”

ella h.
4/27/20

reduce or waive shipping charge , although your shipping and product costs ARE not as much as another company that I did check and found your product and shipping to be the best buy for me. Also your site is more detailed to enable me to find the product I needed for my older camera. Especially glad that you suggested the charger in same picture as my battery at the most reasonable price I have found.

Top Critical Review

“Failed to deliver nor return my money for the non-delivered battery”

Tech A.
4/7/20

I ordered a camara battery 2 months ago and didn't receive the battery. I requested to cancel the order, and was told I would receive the refund into my account, but have not received either yet. I also sent an email to the company and have NOT received a response from anyone at all. Tracking shows that it's still in CA and has NOT chanced for over a month, and my checking account did not receive the refund. I fear this is a hoax. PLEASE exercise caution or just avoid taking a chance with this vendor. SCAM!

Reviews (16,160)

Rating

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Reviews that mention popular keywords

shopping experience (17) camera power (13)
Thumbnail of user techa3
3 reviews
17 helpful votes
April 7th, 2020

I ordered a camara battery 2 months ago and didn't receive the battery. I requested to cancel the order, and was told I would receive the refund into my account, but have not received either yet. I also sent an email to the company and have NOT received a response from anyone at all. Tracking shows that it's still in CA and has NOT chanced for over a month, and my checking account did not receive the refund. I fear this is a hoax. PLEASE exercise caution or just avoid taking a chance with this vendor. SCAM!

Thumbnail of user stevenk379
2 reviews
11 helpful votes
March 5th, 2020

Don't buy anything from them they'll send an order number and look legit but when you call the person that picks up sounds like a 17 old in their parents living room that just woke up from their sleep, and when I asked what happened he directs me to their website to put out a claim I did just that waited a few days and to my surprise guess what NOTHING! If you've already purchased something with them go to your bank and dispute the transaction

Thumbnail of user deborahc987
1 review
3 helpful votes
November 27th, 2020

I purchased batteries for our camera from them. One of the batteries was defective. I was given a USPS call tag and I know they received it. They were supposed to either replace this expensive battery or credit me. I tried numerous times by email and phone to follow up - they have never returned a call or email since. I would not purchase from them again. They do not honor their guarantee or service promises. They owe me money or a battery which I doubt I will ever see.

Thumbnail of user gslb
GSL B.
1 review
3 helpful votes
January 31st, 2020
Verified purchase

I ordered 2 batteries for my Canon DSLR. They were advertised as Japanese cells rated 1850 mA and had the correct part number.

What I received was 2 Chinese cells rated 1600 mA with a different part number although they did fit the camera.

When I called I was told I could not be helped by phone I needed to contact customer support on the website. So far I've written customer support three emails and Have not had a single reply. I will never buy from this company again. Be warned.

Thumbnail of user tomb615
1 review
1 helpful vote
March 13th, 2019

Ordered 1 battery on March 1 and received email stating they would notify me when shipped. Almost 2 weeks later and no notification. I could have walked to California from Indiana and filled order myself by now. They don't respond to emails and there's no way to contact by phone. You can only leave a message and the mailbox is full. This is a scam or the worst run business I've run across in years.
Order #CP-*******RQ

Thumbnail of user garyl445
1 review
2 helpful votes
January 29th, 2020

I ordered some Japanese cells for my Canon DSLR that were rated 1850 mA. When they arrived they had a different part number, were Chinese cells and rated 1600 mA. I called them and they said they could not help me over the phone that I had to use the web. Using the website I have written them three times asking for help and I've received no reply. So what they advertised on the website and what they send you a different and they have absolutely no interest in fixing it. Be warned. Never again will I do with this company.

Tip for consumers:
Don’t use them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user colinp91
1 review
0 helpful votes
December 1st, 2020

Order CP-*******RQ Ordered: November. 23rd. 9.08am
Compatible Canon BP-809 Intelligent Li-Ion Rechargeable Battery
My battery has not shipped eight days after my ordering it, obviously shipping from China. No reply from this company via email or website contact. 4.8 out of 5 what a joke, computer generated positive reviews, so easy to upload. I suggest not to touch this company at all.

Thumbnail of user mariaho14
1 review
0 helpful votes
November 14th, 2020

I am very frustrated with this company, have sent multiple emails and I have gotten no responses. I ordered a battery two weeks ago and the tracker still says my order didn't ship. Disappointed in customer service.

Thumbnail of user jaydah2
Jayda H.
1 review
0 helpful votes
June 11th, 2020
Verified purchase

My order hasn't gotten here yet so until that happens then I'll give a good review, but so far it's been really easy to check out

Thumbnail of user zacg5
1 review
3 helpful votes
April 13th, 2020

THIS SITE IS FOR SURE A SCAM. PLEASE SAVE YOURSELF THE HASSLE AND BUY ELSEWHERE. The website looks professional and the prices are good, but you will not receive your product. I ordered a battery over two weeks ago with expedited shipping. It still states the product has not shipped. I have emailed support multiple times with zero returned messages. If you try to call the phone number and ask for support it says INVALID FUNCTION. Complete scam company and i'm sure they are falsely creating all these 5 star reviews which is pretty nasty.

Thumbnail of user garyg887
1 review
0 helpful votes
July 2nd, 2021

Purchased a camera battery from these people... does NOT work and they REFUSE to correct the Problem BE AWARE OF THIS COMPANY TAKLED TO PAYPAL REGARDING THESE PEOPLE!

Thumbnail of user kathyc767
1 review
1 helpful vote
March 23rd, 2021

I ordered a battery for my camera, received the product but found out it wasn't the battery but a new charger I needed. I have sent them a chat, emailed them several times, called their company and no one answers. I have now filed a complaint with BBB and my bank about the company.

Tip for consumers:
Do not use this site if you need to return their product

Products used:
NONE, trying to return the battery but the company will not respond.

Service
Value
Shipping
Returns
Quality
Thumbnail of user howardm64
Howard M.
2 reviews
0 helpful votes
April 6th, 2020
Verified purchase

Order Order CP-*******RQ was incorrect, and this was what should have been ordered. I called five times today, left a voicemail message, put a message in the Chat box, and e-mailed WITH NO RESPONSE TO ANY OF THESE.

As far as I am concerned, you should refund my money for BOTH orders due to the poor customer services (regardless of the pandemic situation). If you have people working in the warehouse (which obviously you do), you should have the Customer Service to back it up !!!!!!!

Thumbnail of user erwinn3
Erwin N.
1 review
0 helpful votes
June 29th, 2017
Verified purchase

I placed a order with this company and thought it was a great deal, also gave a 5 star rating. Received a fraud alert in the confirmation e-mail receipt. I e-mailed the company at *******@camerapowerpro.com and they said they received the order. I e-mailed back to see when the order would go out and no response back! I think this is a fraudulent site and will have to report it to my bank and report the website.Still waiting to hear back! Money out of my account.

Thumbnail of user dennisk65
2 reviews
5 helpful votes
November 7th, 2018

I have written to this firm 35+ times without a response. I submitted a complaint with Paypal. They keep referring me to their new delivery tracking system which does not work. They never answer phone calls and their on line point of contact(chat) is never there. By all means find another source. Major USAF.

Thumbnail of user brantleym2
Brantley M.
1 review
0 helpful votes
June 29th, 2017
Verified purchase

I contacted you several times about my order and had no luck getting the current status, when it was going to ship, no tracking number, no information when i would receive this package.

Thumbnail of user stanf117
2 reviews
1 helpful vote
August 3rd, 2019

I ordered what I thought was an original Sony battery but received a knock-off Kaster brand instead. I then tried to contact them by email, phone and website for a return and nothing. They should be banned from selling in the US.

Thumbnail of user brette12
Brett E.
1 review
0 helpful votes
June 29th, 2017
Verified purchase

Re: Order #CP-*******RQ confirmed

Only received 1 charger when I ordered two. No direct way to contact customer service and chat is not being answered or responded to and email also not being responded to. Also, the fact you have a Yes or No followup request is indicative of your lack of customer service. One would expect a followup regardless.

Thumbnail of user jaydaj2
Jayda J.
1 review
0 helpful votes
June 22nd, 2020
Verified purchase

I bought a battery for my vhsc it doesn't charge so if this doesn't work I expect a refund

Thumbnail of user patriciam350
Patricia M.
1 review
0 helpful votes
July 23rd, 2017
Verified purchase

I ordered this battery believing from your website description that it was a genuine nikon en el15 battery. Also was told it would be delivered in 3-5 business days. Well what I received was a Third Party Kastar battery and it arrived on day 10. I actually needed it three days earlier than received. I am requesting a return authorization as I am not interested in putting a third party battery into my $1200 Nikon camera. I read many reviews about third party battery malfunctions. Please process a return authorization. Thank you

Thumbnail of user jerryk76
Jerry K.
1 review
0 helpful votes
July 7th, 2017
Verified purchase

You are guilty of false advertising. I bought a "Canon" battery and that is not what I received. Also, I ordered a charger and that was not in the package or any note of a back order. You charged me for it.

Thumbnail of user davea330
1 review
1 helpful vote
August 14th, 2020

Not sure they actually exist. No response after order from website, email or phone. Very cheap batteries no chance to return... don't respond to email, website support or phone. Crickets.

Thumbnail of user randyd92
1 review
1 helpful vote
January 19th, 2019

I ordered from Camera Power Pro 6 days ago, with expedited 2-3 day shipping that I paid extra for. I have reached out to them in every way they allow, email and by phone, regarding the status of my order. The person on the phone is sales, this is the only working option to select when you call, is completely useless. He claims that he is the absolute only person there and can not access my order, cancel it or refund my expedited shipping fee. He also cannot transfer you to anyone else because again he claims he is the only person there. I have also tried emailing the appropriate email for help and have yet to hear back, keep in mind that when you email them they state that it could take up to two days to get a response... well, it is 5 days since my first email and I have no response, tracking number or the product I ordered. Avoid this business at all cost!

Thumbnail of user joeyp95
1 review
0 helpful votes
November 16th, 2021

QUALITY OF BATTERY WORST EVER, AND I HAVE BEEN SHOOTING FOTO'S SINCE CANON FTB WAS MY PRIMARY. IF IT IS SO CHEAP TO BUY, YOU SHOULD BE AWAREPROOF OF PURCHASE, THEIR ORDER NUMBERCP-*******RQ

Products used:
BATTERY

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeffm537
1 review
1 helpful vote
June 11th, 2019

I ordered 2 Nikon batteries and a Nikon charger. I received Chinese knock-offs instead. I paid $152.08, if I had wanted the Chinese versions, I could have gotten them at Amazon for $85 and free shipping. Advertising one thing and selling another is fraud. I emailed them and they finally responded with... you should try them... but you can return them. I emailed them that I wanted to return and that was a week ago and still not a peep. I called their toll-free number and their answering system said they're all busy and to leave a message. Their mailbox was full. Their chat window for the site continually saye back soon. I would not recommend this company to anyone. I wouldn't trust the Shoppers Approved reviews either because it looks to me like they're done by mostly false customers. The better Business Bureau had nine other similar complaints regarding this company. If you disregard this review... good luck. Are you going to need it!

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