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Claim Your BusinessCabela's has a rating of 1.43 stars from 185 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cabela's most frequently mention customer service, business days, and credit card problems. Cabela's ranks 41st among Fishing sites.
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I Love all the Cabela stores and often will make stopping at one of them part of our travels around the country. They have a great shopping experience and there are some good deals to be had. I like to buy online but sometimes you need to touch and feel the products or try them on, and having a wide variety in one place makes it our go to. The clothing is better now that Bass Pro purchased them. Overall we like Cabelas very much
BUYER BEWARE - I purchased a brand new Kimber from Cabela and paid full price. The firearm would not fire straight out of the box! Now I am shipping it to Kimber for a fix. Cabela said they could not exchange due to it being a firearm. They later admitted that is a Cabela policy. They could exchange but CHOOSE not to. So in essence, we paid full price for a gun that will have to be repaired and there is no recourse. I will NEVER purchase another firearm from Cabela. If you purchase a firearm here, know their policy is just a Cabela thing. Some gun shops stand behind what they sell, this one doesn't!
The McMurdo Parka 3 coats available are excellent. I purchased one of them back in 2019 and it was AMAZING. The best wind and water proof coat ever with the Faux Fur hood. - Jason Obrecht
We are a relatively small dragon boat club in the PNW (Seattle Flying Dragon Boat Club) and recently reached out to Cabela's to help replenish and increase our PFD's (life jackets). This would enable more paddlers to experience a unique on-the-water sport. I can't say enough about working with the General Manager of their Tulalip store. Cabela's has gone above and beyond to make paddling more accessible to anyone wanting to try dragon boat paddling.
I look forward to a continued partnership with a company willing to share with their community.
Sheri Baker
Treasurer, SFDBC
Stopped at the service desk to return a item. SUE waited on me in a professional manner. Store was out of stock so SUE said she could order it (pair of pants) and send it to my home. She was very nice and explained all that would happen. That is way I shop BPS/Cabelas for ALL my sporting needs. Keep up the good work —I'll be back.
Manager Gloria went above and beyond to help us with a gift card issue! Excellent customer service!'
Made an online purchase of the Cabela's waterproof boa system boots and used my CouponCabin app for cashback and my purchase couldn't have gone smoother. Great product fast shipping and my cashback app worked great. What a wonderful company to do business with not to mention the product is stellar. They fit perfect, look awesome and the price was right.
Tip for consumers:
Use the CouponCabin cashback app when making purchases here.
Products used:
Cabela boa system boots. Awesome in everyway.
This place is great both in store and online... I have no idea why there are bad reviews. I have not had a SINGLE issue here.
What happened to Cabelas? I grew up with them. Started buying from them in 1973. Always great service and excellent products. Now? I placed an order and days later it finally ships. Not the whole order... just part of it. No explanation. Nothing. Cabelas needs to get it together. They're not the only game in town anymore, and amidst businesses going out of business, they need to be going above and beyond to earn our business. There are too many retailers out there offering the same products, cheaper and with much better service. We don't need them, but they do need us. Get it together Cabelas.
I like going on long adventure, but the fact that my car is only so big slows me down sometimes. I found this roof top carrier by cabela and decided to try it out. I have to say, it is probablt the best thing I've ever gotten! Everything is secure and even if it rains, it's all dry.
A big 10 in all categories! From customer service to having everything you need for the great outdoors.
After reading a few of these reviews I started to wonder if I had been shopping on the same site. In my case, the products were great, the sales constant and the customer service irrelevant since my purchases arrived in great shape and as promised with good shipping options. What am I missing here? I don't think they missed anything!
Keeton releases are the best on the market. I really pleased in mine especially shooting t handle style
I have ordered from Cabela's for over 10 years. Great selection of items and they have super inventor. Spent thousands on guns, ammo and camping gear. 50% online, & 50% in store. Sometimes they have things you can't find anywhere else, and always good quality.
I recently wrote a note about the customer service that I experienced from this company. After expressing my experience on several review sites, I got a call from a manager asking if he could rectify the situation. I explained that all I wanted was to buy a few replacement parts for my camping kitchen and he maintained the comment that they could not provide those parts. He then offered to replace the entire kitchen. I explained that it was not my intent to get a free kitchen; he explained that this was the only way he could get me parts. I finally accepted his offer and received my new kitchen the other day. I do appreciate the fact that they wanted to make it right and that they went above and beyond to change my opinion of the brand. I love my camping kitchen and I wanted to update my review to reflect my appreciation of their followup. This was far more than what I wanted/expected and it makes me believe that they actually care about their customers. Thank you.
Last year, I purchased a beautiful camping kitchen online. It was the deluxe camping kitchen that Cabela's sells. I love it. On the first trip of the year, the one pantry got eaten by an animal and the cover ripped. At the time of purchase, I did not know that Cabela's existed and I bought the kitchen from Amazon. Amazon introduced me (a new customer that buys camping gear a lot) to Cabela's. In an effort to get some replacement parts from the maker, I visited the Cabela's website and discovered what I thought was a new and amazing company... I called and explained to them that I did not purchase from them but that I had their kitchen and I wanted to BUY replacement parts. The first rep told me that because I did not buy from them they could not help me. The next rep told me that they could help and that they had the parts. The next rep told me that they could help but she needed pictures to know which one it was. I sent the pictures and then another rep emailed and said, sorry the parts are made in China and they could not get them. After about 2 weeks of back and forth and me asking for a manager (that I never got), I got completely shut down. I went on the website and they still sell the kitchen and they have a big sign that says "LIFETIME GUARANTEE". If they lifetime guarantee it they have to have access to parts right? I could literally go on the site and buy a new kitchen for $139 and they would have to replace the parts with their "lifetime guarantee". I gave them plenty of time to do the right thing and sell me the parts. I literally begged... and nothing. I want people to know how unbelievably unaccommodating they are. It is sad to know that they just don't care about new customers.
I usually don't write reviews but I am so frustrated that I want to be heard.
I needed some new floor liners for my truck and searched around. I was able to find a good set of liners that had traction and would hold up against the dirst and mud that my passengers and I would track in. I absolutely love them, and they are so easy to clean.
Great service, fast delivery and excellent products. Love Cabela's!
I wanted to get some car seat covers that I liked and since I liked nature and hunting I began looking at Cabela's site. There, I was able to find a couple of really nice covers as well as some that had camo on them. Once I recieved them, I put them on and everyone wants ones like mine.
I got a new fishing boat and realized that the cover it came with was torn a little. I looked around on my favorite hobby sites and found this one. Once I chose my cover, and recieved it, I was able to fit it nicely over the boat and it is quite durable!
Always great products and great deals. They also send you coupons to use on your next purchase. Very easy to find what you are looking for on their site as well!
Ordered from Cabelas for years. Really love the selection of items they have. Its a little pricey but the quality is never disappointing. Sometimes they have things you can't find anywhere else. If I was a big money maker I would order from Cabelas exclusively.
There are a handful of sites I find myself checking often. Cabelas.com is one of them. The selection of hunting related items is always sure to please and from time to time I run across must haves. The site itself is easy to navigate and online ordering hassle-free. Order delivery timely and accurate. Customer Service - quick and knowledgeable. All and all, near top of the list when it comes to quality gear and a reputation of service surpassed by none. Some of the high end items to be found on Cabelas.com would be difficult to procure elsewhere, but they make it easy. Excellent range of items for sale for the black powder enthusiast as well.
In my book, that's a plus. Quality products, beautifully presented.
Top notch, quality outdoor merchandise. Highly recommended for hunters, campers, fishermen, or anyone that likes quality clothing and merchandise for outdoor use.
Very professional, prices are comparable to most web stores and ships fast. Cancellation is hassle-free. It was a mistake buying from MidwestHuntersOutlet to save $20 but now will end up losing $30 on 15% restocking fee for canceling an item that haven't even shipped yet and not having the item I expected for this July 4th weekend.
Always reliable, TRUSTWORTHY and go above and beyond expectations. Products are great, shipping phenomenal and returns are hassle free!
Cabela's is your home for quality hunting, fishing, camping, recreational shooting and outdoor gear at competitive prices.
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