Kennesaw, Georgia(GA) 30144, United States
Great company!! Had a problem with a pair of Hyperlite boots. Buywake was so responsive to my email! Got my warranty credit from Hyperlite within a couple of days. Really impressive customer service!
A discount code I used very recently did not work. Maybe it expired Idk but it sucked paying full price :p
I had a great experience with the website and ordering. FedEx took longer than expected for delivery. I live about an hour from your warehouse but it took over a week for delivery.
Purchased wrong item and was able to quickly and easily cancel order and get a refund to purchase the correct item I needed. Very satisfied with the experience.
Good prices. Site worked good. We will see if I receive my order without any problems or extra charges
Quick and easy ordering ! Got exactly what I needed for over $100 off !!!! Plus free shipping and such ease in placing order.
Be careful with returns. If you use the product and don't like it it will be non returnable.....I rather purchase from another company with more customer satisfaction.... seems to be a disconnect since a customer can not always determine if they are satisfied with a product by Viewing it in the box. I understand now and will now and will be more careful when making purchases online
Thanks Lee!! BuyWake worked with me and answered my questions. You have a loyal customer as a result!
Really simple and easy purchase with information on the items loaded for buyers to read. Too good that its actually borderline dangerous for the wallet cause it deletes any doubts in my head or the "should i buy it or should i not?" thoughts about purchasing the items. As soon as the button was clicked no time for regrets and just had to wait for the product to arrive so that I can shred in it! much love! all the way on the other side of the world, singapore!
your reviews aren't working. They would have been helpful. Because of this I took the product I used before, which isn't that bad
Great prices and they picked the phone right up when I called with questions before completed my order.
$40 shipping for 4 bolts is outrageous. twice the price of the bolts themselves.
Fast delivery but it cost me a arm and a leg
So far so good ....playing the european who wants US goods game, ..but happy to have a fast shipping option available and prepared for the import taxes, ..so thanks guys.
Great product selection! Website was easy to navigate, checkout was simple, and my item arrived in less than one week!
Took a while to get some wakeboard handle options. But now that you have some, I'm excited to get my new handle.
From start to finish the attention and support from the staff at BuyWake was excellent, resolving every doubt I had immediately and attentively. However my shipment was international and, even though I know this is not BuyWake's fault, it would be nice if they let you know explicitly that there may be other charges from customs in your country.
Other than that and overall it was a great shopping experience.
Easy screens. Scan card gd.
1 problem, i had registered but @ ckout, it wouldn't take my password so i checked out as a guest.
Not a lot of choice (few boards, but probably because it's the end of the year).
More importantly it took me 2 days to pay! The system refused my credit card (no reason for this, I used the same on buywake a few months ago). Then I tried to pay through Paypal but ended up caught in a strange "payment loop": I placed the order -> was directed on Paypal -> confirmed on Paypal -> sent back to Buywake -> asked to place the order -> placed the order -> was directed on Paypal -> confirmed on Paypal -> sent back to Buywake -> asked to place the order -> placed the order -> ... I eventually gave up hoping I would not be charged 4 times... And tried again the next day. I love buywake but this was a pretty bad shopping experience. I hope all customers are as motivated as me!
Love Buywake. My bindings are dope and exactly what I hoped they would be for a price that works. Thanks!
loved the live chat option. wouldn't have ordered the one i did if the guy didnt suggest it! thanks!
Just finished shopping, easy and smooth till the end. Hopefully will receive the products the same way.
SO helpful and I definitely got the best price!!! I emailed them a number of questions and received immediate responses. I will buy here again and again!
all my questions were answered promptly thank you Jon! even went above and beyond by sending me a few links on some set ups I may like and I went with one of them! thanks again!
I used the chat live icon and Billy was very helpful. I ordered my items on a Wednesday and everything arrived that Saturday. Thanks to Billy and everyone at Buy Wake for user friendly web site.
Added in a womens competition vest and the shopping cart would not allow me to pick shipping anymore so had to remove the item to proceed with purchase.
Sorry to hear you weren't able to couple the life vest with your existing order. Definitely seems a bit odd.
We do not want to leave you hanging and if you still wish to proceed, I will be more than happy to ship the vest to you without any additional shipping charges, assuming your gear is being shipped in the United States. If it is shipping outside of the United States, maybe we can come up with a creative solution to keep the cost as low as possible.
At your earliest convenience, please contact us at 800.709.9253 and we will be more than happy to get your vest on the way.
JT - Sales Manager