Kennesaw, Georgia(GA) 30144, United States
Great company. I interacted through the chat feature, which is my favorite way to get in touch with a company.
good selection. easy to understand sizes and binding info as there are charts. hoping the board is as nice as it looks.
Great contact about a small problem (can't sell Ronix gear to NZ), super quick and easy resolution without any input from me and the order from the US to New Zealand arrived faster then most stuff I buy locally. Nice work guys!!
Had I wanted when no one else did. Great chat to help determine if new hardware fits older board. Thanks Lee!
Didn't receive an order confirmation email. Called customer service and was treated very well.
Overall good experience.
Received faster than expected even with the holidays ... haven't opened the box yet as its a Christmas present for my son!
John T. and his friend really helped me online with my purchase. Couldn't have done it without them! Excellent customer service. Felt very personal and "real life" rather than automated or just another number.
Great prices, helpful chat! I was looking for a specific rope/handle combo, but had a couple questions not addressed in the description or specs. clicked on chat and got fast response and questions answered. Easy life.
Great company to buy from. Been around for years and always good prices and service. Highly recommend
I had an old coupon code so I talked with lee Elliot and he got me a 14.00 discount! so nice! I will shop with you again for sure!!! thank you
I received my order but the surf board is not the same color I order . I ask for white and yellow and I receive blue , purple, white mix
I would really like to know previously if you guys don't have the color because it's a Christmas gift .
Great so far, once sorting out the Billing and Shipping address issue.
- had to set the Default addresses or Both would change every time one was updated
hanks BuyWake - Your product team helped me to find exactly what I was looking for - would not have found it without their help
It would only accept black15 and not the blackweekend code as you advertised for 20% off storewide. Shouldn't I be due 5% back on my order?
You ship fast, which is always important. You had what was listed on the website as opposed to doing a back order situation, which is highly irritating and your prices are good. What else could a customer ask for?
You guy's always have amazing prices, a huge selection, and a variety of different options. What more could I ask for?
My board was received but had a couple blemishes on it I was not expecting, and would like some feedback as I didn't see any disclosure that it was a second or blemished item.
Quick and easy check out. Used PayPal and it was an easy process. Received more order in the estimated time given as well.
the site was not user friendly on my phone, had to switch over to the computer. I paid extra for the shipping in order to get this on time, only to have the date switched after the payment was made. It is still going to be late.
When I searched for the rope it said I could get 20% off, but then a closer look says only 2018 gear. Just a little misleading.
Pretty much hassle free and easy to navigate, even though I was getting it to a different address than the one I live at.
Delivery was super fast product wise quality. I was expecting my purchase to be all black in color and it did not match Exact picture of product on your website
I was contacted because some items were not in the International Shipping Facility, but they resolved it without any problem, I just got the first part of my order and expect the other one to arrive on friday.
Thanks Lee Elliot and John Turnbull for a great experience.
I am from Mexico, and sometimes its a bit dificult to have quick answers and a fast importation... But on this website everithing was fast, and everithing goes really well.
Customer Questions & Answers
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