BuyTrends has a rating of 1.23 stars from 65 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BuyTrends most frequently mention order anything, and customer service problems. BuyTrends ranks 281st among Wholesale Clothing sites.
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My order for the maxi dress was delivered on time and was packed nicely. I am so happy to see that the fitting of cap is perfect to my size. The color is also perfect. It is really lovely maxi dress.
Hi All, I am a victim of Buytrend. I spent US$ 129.20 for five items but never recieved it. They keep on emailing me they will send but never received it. Such a liar and intention of fraud. My order no is *******074310244 and if they care about their customer i am happy to receive it. But i don't think thy will care as they already receive my money. I will be publishing all the email conversation on social media to make clear how they are treating with their client. Thanks
Hi All,
I am a victim of Buytrend. I spent US$ 129.20 for five items but never recieved it. They keep on emailing me they will send but never received it. Such a liar and intention of fraud. My order no is ************** and if they care about their customer i am happy to receive it. But i don't think thy will care as they already receive my money. I will be publishing all the email conversation on social media to make clear how they are treating with their client. Thanks
I spent $22 dollars to mail those unfit and bad quality clothes back to buytrends with the returning address they provide me. The tracking number showed the package they already receive in Sep. Now already November, they said they never received my package and ask me to wait. Now their website even no longer available. Phone number suspended. How I get my refund. Plus. There are some clothes I paid. They said those are out of stock. Half a year already, But till now I still didn't get refund.
I ordered some jeans and checked the measurements they provided carefully. The jean sizes are very small and not comparable to U.S. sizes at all. They would not refund my money, and actually tried to give me a discount on a future purchase! I declined because I would never buy from them again, plus, if my purchase is any indication, I could never fit anything on their site anyway. I had to open up a dispute and I won. Beware.
Will never buy from this company again, Bought a dress off them only to find there were about 4 big holes in the dress therefore useless and couldn't be worn, Upon emailing them with photos of the damaged dress, they kept telling me it was "quality checked by specialists" blaming post for the damage considering it arrived in a very well packed package. They gave me the biggest run around thank goodness I payed via paypal opened up a claim got a refund that way. They certainly wouldn't have refunded if I didn't have paypal.
Loved my order of five dresses. Some a little shorter than I thought but very nice. When I emailed about my order, I got a reply right away. I was impressed overall and will order again SOON.
Hi,
Much thanks for your kindly review, if you placed the order again, Please inform us, then we will check it and deal with it ASAP.
Moreover, if you have any advice, please inform us, then we will improve it at once.
Best Wishes.
Do not buy from this site. They are a fraud. I bought a dress and what I got was a cheap imitation and had to throw it or because it looked like a 5 year sewed it. They said it was the same dress it just that the photo limitations may not make look the same in real life. Clearly they tried to imitate a dress and sell it to people but when you receive it and want to return it, they claim that it's impossible because I have no legitimate reason for refund.
Dear, Much sorry for making you so unhappy, regarding your order problem, we have sent an email to you, Please check it. If you need any help, Please feel free to contact us.
I would give zero star if there has one. It took more than a month for the shipping. The size is too small but there's not refund. The material of clothes likes garbage. It costs 2 to 3 dollars at most but I paid 40 dollars! I will never never never buy anything or recommend to anyone about BuyTrends! Never trust them because they are just fraud and swindler.
Tip for consumers:
never buy things from BuyTrends!
Sorry for making you so upset. Could you kindly offer us your order number so that we can check this matter for you, okay? Please be at ease. We will follow up with you via email about this matter.
Any question, Please contact us at any time.
Best Regards
BuyTrends.com
I received my order 45 days after placing it and paid for expediated shipping. The items are not as described at all. I purchased a jacket and it is so small it fits my size 00 daughter yet I went off the measurements located on the site. I am very disappointed in this entire transaction and will never order from buytrends again. I wish I had read reviews prior to ordering seems to be the way they operate.
Dear,
Much sorry for making you so upset, As you know, the detailed size and item description for each items has been displayed on the website, so hope you can understand this matter.
Meanwhile, Please send us your order number, so that we can find you in our system. We will follow up with you via email about this matter. Please be at ease.
Any question, Please contact us at any time.
Best Regards
BuyTrends.com
BuyTrends is not the company I can trust. I ordered 2 items online. Both are the best seller items with 5 and 52 good reviews. They looked very nice, I thought that was a good buy no doubt. However, I was very disappointed when I received them. None of them looked like the photos on their site. Besides style, color and material discrepancy, length were shorter 3-4 inches (8-10 cm) from the description. Materials were very very cheap. I was so angry, it was fraud! I wish I could post my photo comparisons to show everybody. Who can trust them any more?
Waited several months for order to process, tried to cancel prior to them sending but was told over and over it was sent. We had a forward in for our new address but item was apparently sent back to them, 6 more months went by and they claimed they were still waiting for the item however the post office told me it was sent back. Its been almost 2 years and never received item r refund, this is the worse company ever and I hope they go out of business!
HORRIBLE! Purchased a dress and the top was completely see through! Tried to return it and they argued with me over about 20 emails stating "they are sorry I am annoyed" and that it would basically cost me more to return it because they are in CHINA. Horrible items and extremely cheap quality for the amount of the purchase! WILL NEVER BUY FROM THEM AGAIN AND WOULD NOT RECOMMEND ANYONE ELSE TOO.
Horrible! DO NOT BUY FROM THIS COMPANY! Merchandise is not as advertised, I have never seen seen worse quality, lower than costume grade. Sizing is off, shipping took over 6 weeks, returns impossible, service astonishingly arrogant and unreasonable.
Dear Customer,
Thanks for shopping with us. Please send us your order number, so that our Customer Service can find you in our system. We will follow up with you via email about your request. Please be at ease.
Any question, Please contact us at any time.
Best Regards
BuyTrends.com
Fabrics are cheap. Sizing is unpredictable. Prints and colors are not as pictured.No return policy for any reason, Insulting to all who patronize this sham of a business. This s a hoax. Clothing they send are not even good enough to use for rags. Do not even try with this site.
Dear,
Much sorry for making you so upset, could you kindly send us your order number? So that we can find you in our system. Then we will investigate this matter for you, please be at ease.
Any question, Please contact us at any time.
Best Regards
BuyTrends.com
Beware and don't place any orders! If you're lucky enough for your item to arrive, it will look nothing like it did in the picture. The pictures are all different and are stolen from legitimate vendors. They also have fake reviews on their site, all of which are (of course) five stars. I looked at one 5-star item with 23 reviews, and the top 2 reviews are the same exact sentence, with different names.
"In love with this, perfection, the dress makes me look even skinnier." By a Fannie, and then again by a Corina. Avoid at all costs.
I place a order with buytrends on Feb 4 2015. It is Now Oct. 21. I still have not received my order or a logical explanation as to where my order is or when I will be receiving it or my money back. I have sent in several complaints and request about my order and all I get back are these emails saying (please be assured they are looking into the matter!) It does not take 8 months to look into this matter! I am disgusted with this business and how tacky they handle problems for their customers! Never again! And I will spend the next 8 months making sure they don't continue stealing from hard working people!
Horrible company, horrible clothes, horrible customer service.
Don't waste your money. Clothes are misrepresented. They use pictures of similar clothes and then sell you similar clothes made of cheap costume material.
I did not receive one of the items that I bought so I filed a dispute with Paypal. The company called and emailed me saying that they will not refund me unless I cancel the dispute, which is never recommended, considering they can refund me through Paypal with or without a dispute. Had to escalate to a claim and the company still refuses to refund me.
Dear,
Much sorry for making you so upset, could you kindly send us your order number, so that we can find you in our system. We will follow up with you via email about this matter. Please be at ease.
Any question, Please contact us at any time.
Best Regards
BuyTrends.com
I didn't have any trouble with BuyTrends. They communicated promptly in emails and I was very happy with my purchase. The quality of my jacket is awesome and the price was great!
I've been waiting so long for my jacket I ordered a couple weeks ago. The first website they have me to track my order was wrong so I got worried and emailed them my concern. They got back to me with a different site same confirmation code, it works but I can not understand what it means because it is in Chinese. I've never had anything take this long to get to me. It makes no sense at all. I know I will never order from this site again and I am putting the word out to everyone else. I learned about this site on FB so I'll be posting another review there. Hopefully I get my jacket soon I wanted it for a trip but looks like that's not gonna happen!
Extremely Dissatisfied.
Dear,
Much sorry for making you so upset, Please send us your order number, so that our Customer Service can find you in our system. We will follow up with you via email about your request. Please be at ease.
Any question, Please contact us at any time.
Best Regards
BuyTrends.com
I have not ordered anything, but there are MANY things I'd like to purchase for my daughter... But, after reading all the reviews, I am afraid to purchase anything. Your company does not stand behind the customer. You refuse to give refunds. You ship out after months. No one is trusting you anymore. We all work hard for our money, why would we want to throw it away? What guarantee do we, as customers, have in getting prompt attention, correct measurements, no double orders and then having to choose something else with a discount, (when double order was placed by your company). No thank you! What a shame! You would have made a lot of business, especially from the USA, but we don't function the way you do. I'm sorry. Once you get a "real" seal, and straighten up your act, then we may. As for now, we customers are not interested in this scam.
Thank you!
Tip for consumers:
I have not ordered anything, but there are MANY things I'd like to purchase for my daughter.....But, after reading all the reviews, I am afraid to purchase anything. Your company does not stand behind the customer. You refuse to give refunds. You ship out after months. No one is trusting you anymore. We all work hard for our money, why would we want to throw it away? What guarantee do we, as customers, have in getting prompt attention, correct measurements, no double orders and then having to ch
Dear,
Much sorry for making you so upset, as we all know that International shipping requires more complicated shipping procedures, such as both countries' customs clearance, transit stations etc., it will probably take longer time for your item to arrive at the final destination. Hope you can understand us. Could you give us your order number? Then we will check and make a confirmation for you.
Any question, Please contact us at any time.
Best Regards
BuyTrends.com
Sucks... Sucks... Sucks
They are really really bad, full of lies and scam. I ordered two items which I paid over $60.00 and not worth $. 050. Beleive it or not it was the cheapest material ever plus the size we ordered is XXL and didn't even come close the the size we ordered.
They said after a lot of discussions that it is a Chinese size. After 19 emails they will refund only $8.00.
Don't buy anything from this site
Tip for consumers:
Do not deal or buy from this site. Scam
Dear,
Much sorry for making you so upset, As you know, the detailed size and material description for each items has been displayed on the website, so hope you can understand this matter.
Meanwhile, Please send us your order number, so that we can find you in our system. We will follow up with you via email about this matter. Please be at ease.
Any question, Please contact us at any time.
Best Regards
BuyTrends.com
I NOW have read the reviews - wish I did before I ordered. Most of the time, when an item is out of stock the company informs you. I heard NOTHING until I emailed them complainting that it was two weeks and I had not received my item. (it was listed on the website for my order as "processing.") after a DEMAND to return my money - I finally see they have processed a refund through Paypal... waiting for it to show up... we will see...
Dear,
Much sorry for making you so upset, could you kindly offer us the order number? Then we will investigate this matter for you, please be at ease.
Any question, Please contact us at any time.
Best Regards
BuyTrends.com
This site shouldn't exist. Item not described accordingly. Customer service needs adressed. Please listen to my
Advice you wasting your time and money on this site. I requested a refund got no reply yet
Dear Customer,
Thanks for shopping with us. Please send us your order number, so that our Customer Service can find you in our system. We will follow up with you via email about your request. Please be at ease.
Any question, Please contact us at any time.
Best Regards
BuyTrends.com
Do not order from this site waste of money. I am L but XXL just in case they ran small. At best what I received is a small. There is no refund so I just wasted 200 bucks. I'm highly upset, never again. Wish I would have checked this site before ordering.
Dear Sharon, Much sorry for making you so unhappy, Could you offer us your order number? So that we can check this matter for you.
DO NOT WASTE YOUR MONEY! I was a fool and did not research this co. Before I ordered. Took FOREVER AND THE QUALITY IS SHODDY AND CHEAP. I ordered 4 dresses from them and wear a size 8, I purchased XL in all of them and looked at the sizing chart, none of the XL could fit anyone that was not a size 4. No refunds and I'm stuck with crappy dresses that have 1,000 threads hanging off of them. BUYER BE AWARE. I have also placed a complaint against them with PAYPAL, THEY SHOULD NOT OFFER THEIR SERVICES TO THEM AT ALL. EXTREMELY DIS-SATISFIED.
Dear Customer,
Thanks for shopping with us and telling us about your experience. Please send us your order number, so that our Customer Service can find you in our system. We will follow up with you via email about your request. Please be at ease.
Any question, Please contact us at any time.
Best Regards
BuyTrends.com
http://t.co/SFdOJO8GyE - Your 1-Stop Shop for Fashion Wholesale, Leading the Way of Wholesale Clothing.
Dear,
Much sorry for making you so upset, As you know, the detailed size description for each items has been displayed on the website, so you can confirm it depending on the size description.
Meanwhile, Please send us your order number, so that we can find you in our system. We will follow up with you via email about this matter. Please be at ease.
Any question, Please contact us at any time.
Best Regards
BuyTrends.com