• BuyGames

BuyGames

Overview

BuyGames has a rating of 3.79 stars from 145 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BuyGames most frequently mention fast delivery. BuyGames ranks 89th among Games sites.

  • Shipping
    5

This company does not typically respond to reviews

Positive reviews (last 12 months): 16.7%
Positive
1
Neutral
0
Negative
5
3
See all photos

What reviewers want you to know

Positive highlights

  • Game works very good but i had to wait few hours to receive it.

Critical highlights

  • Their Customer Service sucks so bad and a dude named Gabriel is such a bad dude with attitude.
  • Hola estoy intentando contactar para que me solucionen un problema y no contesta nadie
How would you rate BuyGames?
Top Positive Review

“Not a scam! (Not a bot!)”

Henry S.
4/17/23

I purchased F1 2020 just before and thought "What am I doing" So I get it. And log in, go to my games and bam… It's in my library. Very good AU $14.70. Go buygames.ps P.S It comes with the Seventy Edition DLC!

Top Critical Review

“Sold me a PS4 game instead of a PS5 game”

Nisim L.
9/3/23

I ordered a PS5/PS4 version of the game but get a PS4 only version. I know very well that a PS5/PS4 version should have both versions. It says PS5 almost everywhere except one. They refused to refund me. I will never buy from them! BE WARNED!

Reviews (145)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (5) problema y (3) game works (3)
Thumbnail of user ampenegal
1 review
0 helpful votes
November 18th, 2023

The whole thing is a scam. They won't sell you the game or the game account. Defacto they just lend it to you to install the game, probably from a stolen account.
Either way, the game will never be yours and neither will the account it's on. You'll soon lose access to the account.

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertc6622
1 review
0 helpful votes
February 16th, 2023
Verified purchase

Have tried repeatedly to get in my account on the website about 9 times resetting my password as I received an email saying the digital code is on the account. So I have lost the money as can't get in and tried sending messages to their info team and send emails to them but it seems they don't exist as the email does not go through.

Tip for consumers:
Do not use as you will get nothing from them and are a scam. Especially as they said you would get a digital code I one hour of purchase. Or next day between their working hours. They do not have a team to help you resolve the issues you have with them either.

Products used:
Digital Code

Service
Value
Returns
Quality
Thumbnail of user butterbean2891
1 review
1 helpful vote
September 30th, 2023

After purchase you get a gamertag account and password and you download the game. It's not on your account it's on a different account

Thumbnail of user markm2815
1 review
7 helpful votes
January 17th, 2021
Verified purchase

Purchased Call Of Duty Black Ops Cold War for PS4. Some games are fine, others are not, very glitchy game play that makes it unusable. When contacting Activision, they stated BuyGames.PS was not an authorized retailers and could not comment further - as downloading the game from an fake account is not legitimate. Their '100% lifetime warranty' is fictitious - they reply on online chat, but simply to tell you it isn't their problem - AVOID

Tip for consumers:
Do not use this site

Products used:
Call Of Duty Black Ops: Cold War for PS4

Service
Value
Returns
Quality
Thumbnail of user nisiml
1 review
0 helpful votes
September 3rd, 2023

I ordered a PS5/PS4 version of the game but get a PS4 only version. I know very well that a PS5/PS4 version should have both versions. It says PS5 almost everywhere except one. They refused to refund me. I will never buy from them! BE WARNED!

Service
Value
Returns
Quality
Thumbnail of user tiresi
1 review
2 helpful votes
January 22nd, 2022

I bought multiple accounts and game and then they changed all my passwords and when contact live support they simply ban me everytime i give them my order ID or my Email

Service
Value
Returns
Quality
Thumbnail of user marks4195
1 review
3 helpful votes
October 16th, 2021

Got charged $53.11 from their site on October 9th. Proved the charge to customer service. He told me "we don't have your money. Call the police."

Service
Value
Returns
Quality
Thumbnail of user liudmilas1
Liudmila S. – BuyGames Rep

Hello, the refund was made. We would be grateful if you could update the review.

Thumbnail of user prokop.richard1983
1 review
0 helpful votes
April 5th, 2023

Dont use their services, fckin scammers.
They still want a new login sometimes even after a month and over and over again. It is not serious and I feel a strong deception in it

Service
Value
Returns
Quality
Thumbnail of user aleksandarm20
1 review
2 helpful votes
August 23rd, 2021
Verified purchase

Everything is explaind in details on website buygamespsscam dot com, so feel free to leave a comment if you are also scammed

Tip for consumers:
Do not use this website as its a scam

Products used:
We lost all games we bought from them.

Thumbnail of user zaylowm
1 review
4 helpful votes
August 13th, 2020

I purchased COD Modern Warfare and was giving a alternate account instead of a license to download the game. Now, i have a new XBOX and I can't re-download the game because the seller changed the credentials of the game and re-sold it to someone else. Now I'm out of my money and that expensive game. In other words, stay away no matter how good they make it sound. 100% SCAM!
I will be filing a report bright and early in the morning!

Thumbnail of user liudmilas1
Liudmila S. – BuyGames Rep

Dear Zaylow, we are offering a lifetime warranty for all our products. Please contact our Live Chat Support and our operator will resolve any game related issue immediately. If the issue has been resolved already, we would be grateful if you could update your review.

Thumbnail of user michb7
1 review
2 helpful votes
November 25th, 2020

I have no idea about gaming but wanted to buy my boyfriend a few games for his new PS5... So after a google search brought 2 games ( expensive ones!)
I have no idea how we are supposed to get these games as no instructions for the PS5 and have had no response from customer service! I want my money back!

Thumbnail of user harleyg30
1 review
3 helpful votes
July 18th, 2020

Hi, this is an honest review of a stupid scam site. I bought nioh 2 on march 13th, after purchasing I'm told I need to log into a random email address and password and download the game then log back into my normal account, dodgy as $#*! but hey I've already paid so why not?
Worked okay until I've gone back to replay it, the seller has changed the random email address so I no longer have access to this £50 game I paid for. I cannot get a refund and there is no support. This is bull$#*! and I advise to steer clear of this utter scumbag scammers.

Images attached of the hoops you have to jump through to play these obviously stolen games, I'm fuming and hope this review helps others avoid this $#*! company in the future.

Thumbnail of user liudmilas1
Liudmila S. – BuyGames Rep

Hey Harley, we offer Life Time Guarantee for all our products. You just have to contact us and we will resolve any issue immediately.

Thumbnail of user davg1
1 review
8 helpful votes
March 19th, 2020

I bought a game 6 months ago, yesterday I received a email from Sony telling me that the family administrator has changed the password, and if I didn't put 2 step verification I would lose the account, I did well in don't trust them, and put 2 step verification and change the email.
These scammer wait 6 month when they can deactivate the account from your ps4 and them resell it to other costumer... Don't buy there, and I f you do it, change email and put 2step verification so they will can't steal your account

Thumbnail of user petern66
1 review
3 helpful votes
February 5th, 2018

Der Kauf und die Installation der Spiele funktioniert hervorragend: allerdings wird in den TOS versteckt, dass die Spiele nur mit der englischen Sprachversion erhältlich sind. Ruft man daraufhin den Kundenservice per Chat auf, wird man beleidigt und ausgelacht - selten so etwas Unprofessionelles gesehen. Scheint eine 1-Mann Show zu sein, bei der der Eigentümer einen kleinen Höhenflug hat. Absolut nicht zu empfehlen...

Thumbnail of user markoh12
1 review
1 helpful vote
December 10th, 2020

Scammed my money i buyed a game and never get that and lost my money. Dont buy anything for this company. Fun part is the customer service banned me when i asked my money back and asked them why they are scamming people. Filing a police report in the morning.

Thumbnail of user alexm345
1 review
11 helpful votes
January 8th, 2018

Day by day, one by one. Was agreed with their manager one thing, after couple of months when they took enough money start locking all the games I bought. Instantly they changed TOS and said warranty 30 days without prior notice and even affeceted items bought before changing of TOS. Manager not respoding. ******* Euros damages... Scam from A to Z! You scammers from buygames can contact me on email because you know it very well. You scammer blocked my account on your website so I can not retrieve accounts to check is there anything working left... I have all proof for all people here. Maybe I will even create website showing it. Low life on Earth! SCAM!

Thumbnail of user alexanderz13
1 review
19 helpful votes
February 6th, 2018

They WILL change passwords to accounts. In their terms it says "plzz dont change account info"

The only reason they write that is so they can scam you later on. The only game i got left is the one i changed password to.

Thumbnail of user manishb10
1 review
13 helpful votes
August 13th, 2018
• Updated review

Make your your staff understand those terms. I bought several games NONE are working after six months. Your staff close chat on my face instead of helping me.

SCAMMERS
July 24th, 2018
• Previous review

THEY WILL TAKE YOUR MONEY, GIVE YOU ACCOUNT AND LATER CHANGE TH PASSWORD TO RESELL IT.

SCAMMERS. CAREFUL. WORSE THAN HACKED ACCOUNTS

Thumbnail of user ezzes
1 review
5 helpful votes
September 13th, 2018

The game is locked every time because they sell it for another persons, i have two time contact them but it happen again and again, they are a scamers, it's better that you buy new one, you will regret if you buy from this scamers.

Thumbnail of user ivanc44
1 review
1 helpful vote
May 10th, 2016

Me vendieron el Call of duty black ops 3 como en diciembre 2015 y en abril 2016 ya no funcionaba, he tratado de escribir a los correos "*******@BuyGames.PS" y "*******@BuyGames.PS", en ambos casos me sale un error de correo donde dice que las cuentas no existen... les deje mensaje en su misma página web y no me contestan... es una estafa... te venden el juego y luego se bloquea... seguro lo revenden... al inicio funciona todo bien el problema viene luego de un tiempo... NO TIENEN SOPORTE

Service
Value
Shipping
Returns
Quality
Thumbnail of user williamr149
1 review
3 helpful votes
June 26th, 2017

Bought black ops 3, sent 4 emails and no response never even recieved an account to download it 0/5 stars if i could rate it

Thumbnail of user evyatard
1 review
1 helpful vote
March 30th, 2018

The costumer service unprofessional and they didnt send me the code for the game and when i wanted to cancel the order they want to take a 5 euro fee (?) for the cancel of the wrong code they sent me.

Thumbnail of user jacko60
1 review
3 helpful votes
October 15th, 2018

Selling accounts to share games may not be ILLEGAL but it IS against Xbox terms of service which means they can delete your account if you are found to be using this service to play games. It is also unethical, as you take ownership of nothing apart from the login details.

Also you recieve NO ownership of the game, only access to an account which can be revoked at any point and from what I am reading, has been on many occasions

This company and others like it DO NOT give refunds and as a consumer you have NO rights if you give them your money. DO NOT BE CONNED BY THESE PEOPLE, IT IS A SCAM TO TAKE YOUR MONEY

Thumbnail of user nicolass19
1 review
1 helpful vote
February 19th, 2017

I bought a download code from them it worked fine at first but they make you use a third parties account so that in 2 weeks they can go in and change the account so you lose access to the game they don't even respond when I messaged them about this WORST PLACE TO BUY GAMES PERIOD!

Thumbnail of user liudmilas1
Liudmila S. – BuyGames Rep

All our games come with 6 months warranty. The accounts we sell are new and belong only to the customer. If by any error the account becomes unusable during the warranty period we will replace with a new account. We offer Live Chat support directly on our page and we resolve all issues immediately. Please contact us using the form located on the bottom right corner of our page.
Thank You!

Thumbnail of user moim1
1 review
2 helpful votes
April 30th, 2016

Te venden el juego y todo perfecto.
Pero a los meses te lo bloquean y no contesta nadie tus correos.

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From the business

We buy and sell, PlayStation4 Games

Company Representative

Thumbnail of user liudmilas1
Liudmila S.
Typically does not respond to reviews

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