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Claim Your BusinessBuyee has a rating of 2.34 stars from 313 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Buyee most frequently mention shipping fees, credit card, and protective packaging problems. Buyee ranks 66th among Mail Forwarding sites.
I won several Yahoo auctions and other items through Buyee and I never had any sort of problems. And the customer care is exceptional: fast and precise replies for any question.
For higher priced items, Buyee does not provide support should the item arrive damaged, defective or different than described by the seller. I recently bought a watch that arrived broken. The watch was also supposed to come with a warranty card, but did not. Finally, the package arrived with visible shipping damage. On the watch were also mismatched serial numbers. Buyee customer service said that for items above a certain price point, they will not help, even though I paid for their extra service option. They also said they would not help in the case of counterfeit items. Because Buyee as a proxy is the purchaser of record, there is nothing you can do. Best to find a reputable company that protects your purchases.
I won several Yahoo auctions and other items through Buyee and I never had any sort of problems. And the customer care is exceptional: fast and precise replies for any question.
Products used:
Kimonos, obi, traditional musical instruments, books, jinbei
My experience was very good everything was exactly as described brand new in packaging came very early a lot earlier than I thought it would be the shipping fees are a little high but still cheaper than buying the items on eBay or regular Mercari And everything was packed very well I just ordered 13 more items and they're supposed to ship out tomorrow these were larger items so the shipping fee was a bit more. Also always consolidate your packages and the shipping is way cheaper.
Tip for consumers:
The shipping is high but it depends on what you buy and always consolidate your items shipping is way cheaper that way.
Products used:
BTS and BT21 Items only available in Japan they all were in excellent brand new condition just us described in the description.
I want to hug every employee of Buyee. I heard some people say that Buyee is bad before, but I personally think it's really convenient of a site. It's a generous site. And I hope that they can know that they are very important for my life!
Perfect for online shopping and oversea customer, I love to use BUYEE for serv my online purchare and logistics to my home!
I've used Buyee multiple times specifically to buy anime goods from Mercari Japan. I've always been able to find what I'm looking for even when looking for rare items. Very easy to use and they often have useful coupons. Most recently when I used them they had a whole period of having no service fee, usually it would be another $5 on top of the item price so this was super useful. I'm definitely using them again.
Hassle free, top notch services, looks nowhere if you are buying Japanese vinyls, open tapes, CD, Hifi!
I just ordered two figures from mercari.jp and buyee really makes the experience easy and pleasant. All i need to do is to shop as I did on US website and every cost is clear and well explained. The customer service is great and the package consolidation serve is really fast.
If you do know how to speak Speak Japanese Language, The Tenso Buyee Company has Multi languages speaking staffs able to assist customer with their need.
I enjoy using buyee to locate JDM items on Yahoo Auction. The platform is easy to use and service is reliable.
We have lots of choices and a lot of sellers this good because we can really find what we want. And the orgues are correct
Thank you for a smooth and pleasant transaction. Buyee is always so easy to order items and track when items have shipped out. I like how their customer support always answers questions within a day or two. Packages are well consolidated as well. :)
I made some purchases through Buyee and I highly recommend! It is the easiest way to buy things directly from Japan that I found. The fees are cheap and the website is very well organized (is easy to find what you want). They offer useful additional services at an affordable price, have several shipping options and are always giving coupons with great discounts too.
I've personally shopped with Buyee for over two years now and have always had great experiences shopping with them. I usually purchase items through Mercari, however I have also made purchases with their partnered sites such as Capcom and IZ*ONE Official Shop. The site is clean and easy to use and their customer service is great and responds pretty quickly to inquiries. Buyee makes it so much easier to purchase items from Japan: it used to be very difficult but thanks to sites like Buyee, it is much easier now.
I notice that Buyee frequently puts out promotions for lowering or even completely eliminating their international shipping fees, but only for their first-time customers. I don't understand why, considering that even on these promotion pages, they explain that they made the promotion in response to complaints about the high shipping fees, but what about their loyal, long-time customers? Why do only first-time customers have the chance to benefit from a significantly-discounted shipping rate? I hope Buyee will also offer better discounts to their returning customers as well.
Faster delivery is better for the business because some people may have urgency for the item purchased
I've find some great soundtracks Japanese gems at very good prices with Yahoo auction and Buyee, a good way to make good deals
From the set up to completing my purchase, the whole experience was pretty easy and simple. With so many items available that you either can't get here in the States or are much more expensive, Buyee makes it a great platform to be able to shop and save money. It's also really convenient to have so many different websites/stores to choose from :) I definitely recommend Buyee if you're looking for items that you might only be able to find in Japan but live elsewhere.
What can i say about buyee?
When i want to buy a special "only japan" item, i always look over Buyee.jp.
Easy to navigate, simple, clear about fees; also every Time Buyee offers a large, very large, amount of Discount Coupon to bring down even more the overall prices!
When i have some question and trouble, i can open a chat whit an english customer support, and they will assist me asap whit precise answers, no matter how strange nor how many questions i wrote to them. (very patient!).
Various shipping method, also seamail is avaible and great care for handling package (i'd love to import big items rather than one or two items).
ALSO a value addition is the android app, a pure bliss to keep traking of various Auctions on the walk.
Speaking of auction, they provide me whit a "pick from CreditCard money" so i don't need to charge funds (even if you can do it!)
Buyee is one of the best online site for shopping i am happy using buyee, buyee site are safe online site i want to be continues shopping with beyee.
Thank you! I really like the international shipping but sometimes I wish it wasn't so expensive. I'm still happy shopping
I LOVE Mercari.jp because they have such a wide variety of items that beats fril.jp hands down, the only drawback... Mercari sellers can be a bit choosy when it comes to buyers so I have to go through a proxy to get my sweet sailor moon merch or sarasa clip supplies. In Comes Buyee. (* v *)b
Buyee allows me to purchase ALMOST anything but I have to use their service at certain times of the day to make sure the item I selected gets bought successfully before someone else grabs it, time zones make a big difference because Mercari.jp is a japanese app and I don't have the advantage of just buying something without Buyee's help.
Buyee has a really great customer service team, if I have inquires, I simply shoot an email and I get a response that night which is fantastic.
For example: I wanted to purchase a few sarasa refills but the seller included a perfume in the set, I was devastated because perfume contains alcohol and thus cannot be shipped via buyee's guidelines. But one quick zip of an email with a suggestion about removing the perfume worked out in my favor, the buyee customer service team were quick to help and happy ending I got to buy my refills.
I like Buyee's constant promotions but truth be told I really miss the FREE SHIPPING coupons they used to give out, 500 yen is not enough when the order is past $100. I'll keep saying it until I log in and see that shiny beautiful FREE INTERNATIONAL SHIPPING COUPON, other than that I also miss the free service fee coupon too. I like to save money so buying cheap items is great but when you take on 500 yen to a 300 yen item it can be a bitter sweet buy at times (I still make the purchase if I really want the item though).
Anyways, All in all Buyee is a great service to use (when their behaving) they have excellent coupons and the customer service is a breath of fresh air with how polite and quick they respond to questions or any other concerns you might have. Just be mindful of the 500 yen service fee, when you shop with that in mind, it makes things easier trust me.
I totally recommend Buyee.
I love shopping on the Japanese resale market and Buyee makes that possible and EASY. I love how easy their site it to use. Their customer service is always prompt to answer questions, and most importantly, my items always exactly what I expect.
Thank you buyee!"
Angelee K.
12/3/20
I'm really thankful for buyee for the opportunity to buy items from JP sites
In my opinion the best option to buy from japan and excellent prices about shippong around the world
I highly recommended using Buyee.jp for JDM item. I did more than $10,000 transaction with them and I do not have any issue. The customer service of Buyee.JP is very helpful if you are not sure about the product.
Some features I like about Buyee.jp
The shipping service is fast and insured.
The multiple payment methods.
You can consolidate multiple items and ship out in one shot.
31days free storage.
Very easy to buy & outsource goods. From different car parts to signature branded products. Shipping is relatively easy too.
Buyee - Bid on Yahoo Japan Auctions in Real-Time. Shop on Popular Japanese Websites!
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