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BuyBuyBaby has a rating of 2.85 stars from 412 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BuyBuyBaby most frequently mention customer service, car seat, and bed bath problems. BuyBuyBaby ranks 86th among Baby sites.
No positive highlights yet
We needed to start our registry for our first baby. Being new to this we needed help. Troy at the Brooklyn location was so helpful! She walked with us in the store and gave us her honest opinion of what products are best and which ones we should opt away from. Had we not had her help I know for a fact we would have spent many many more hours creating our registry. We were done in about 4 hours which really isn't too long given the infinite number of items to sift through. Thanks Troy!
I tried to use a gift card that was given to me, but the company is not accepting it. How do you take someone's money and not honor the gift card? Unbelievable! I will never shop here again.
The closure of Babies r Us left a hole in my life that BuyBuyBabby has filled thankfully. I have 3 kids and can't always get out of the house to do my shopping, but their online shopping experience is wonderful. Beautiful styles. Stores like Marshalls generally have cheaper prices but you really have to have plenty of free time to go out and browse the stores for hours.
I ordered about 5 or 6 items and they let me down only once due to poor delivery service. It was tricky to contact them (try online chat) but, eventually, they tried their best to satisfy us.
Products used:
Baby playmat, car seat, baby rocker, high chair and baby carrier
I shop their sales and have gotten some great deals on organic cotton baby clothes. Everything I've ordered is decent quality. They've become a regular source for me as my daughter grows.
Ordered many times from buybuybaby and they are always prompt with service and delivery. Also found their prices cheaper than amazon.
I am glad to review this website, and hope you get better more and more with million of customers.
Good luck
Overall a GREAT experience. They had everything we wanted and we're not registering anywhere else. I am definitely a fan of Buy Buy Baby. They have great selection and great prices. The staff is hit or miss. Some of them are wonderful and others are not so great. I always travel to Buy Buy Baby for all my baby needs. Their baby proofing section is huge and you will seriously find anything you need there.
My friend introduced me to this site, I have tried their products two weeks, there are no side effects, it should be safe!
Went for baby shower gift. Found everything on registry in clean, unbattered packaging. Cute, matching pacifiers and stuffed animals.
So apparently guys are invited to baby showers now a days. This website made it easy for me to find my friend's registry and buy exactly what they wanted and have it delivered to their door. And it marks it as purchased so there will be no duplicates.
I have been here lately and purchased baby stuff for my nephew. So far it good and the service too!
Could find just about everything I needed here for my little blessing, everything seemed good quality and the prices are quite reasonable.
I looked around the site looking to buy a baby but couldn't find any. I called the customer support and apparently they don't actually sell babies. Either way in my search I found some really great deals on other accessories.
Tip for consumers:
They do not sell babies
Hi, I have not any problem with BuyBuyBaby, I bought a car seat for the baby of my daughter and it was perfect! It is safe and confortable. I liked it and I recommend. But the delivery is long, It was a negative point.
I like their selection better than other online baby stores
I order for my granddaughter all the time, just ordered 6 on sale 3 piece outfits. Love, love shopping this way, My grandson is now too big for shopping here. If you watch the sales, you can get great deals.
. During pregnancy, I started to be interested in the company, so I ordered many items needed for my baby. Now, when my baby ;) is two years old, I still buy their clothes and accessories, and I'm satisfied.
Gain trust and grow your business with customer reviews.
Shop buybuy BABY for a fantastic selection of baby merchandise including strollers, car seats, baby nursery furniture, crib bedding, diaper bags and much more?_
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