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BuyARadiator Reviews Summary
BuyARadiator has a rating of 1.3 stars from 25 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BuyARadiator most frequently mention and customer service. BuyARadiator ranks 761st among Auto Parts sites.
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Sent me the wrong size and a damaged item. Then tried to feet my money back. They want me to pay the shipping which is almost as much as the radiator I bought. Either way I go I lose money. They are not worth using. You would think since they sent out the wrong one and damaged they would pay the shipping fee. No that's on you if you use them. Just find someone else to get it from.
Bought a radiator, paid for shipping, never received the radiator, though fedex scanned it as delivered.
Opened a claim with fedex and they couldn't locate the package, and was unable to accept liability due to BuyARadiator not providing the needed information on the original shipping label. Costumer service is terrible. They don't accept responsibility for lacking important information on the label and im sure they're aware of Fedex's liability policy. -if you're not aware. If there's not a "signature required" OR an "item value" printed on the label, fedex cannot accept liability. -
When i addressed this problem with BuyARadiator shipping department, they said they purposely don't require a signature to make it less likely they get automatic returns. They never even acknowledged that they also didnt provide an "item value", despite mentioning it to them 3 different times.
They basically told me it wasnt their problem and offered me a 25% off code for my next purchase. L O L. No thanks.
I already bought a more expensive radiator from a local shop, so thanks for making me pay twice the amount for a seemingly minor vehicle repair. You guys could have at least reimbursed what i paid for shipping.
Completely ridiculous.
ORDERED A RADIATOR, THEY SENT THE NON FACTORY SPECIFIED ONE AND LINE ADAPTERS ARE TOTALLY DIFFERENT. TRIED TO CALL CUSTOMER SERVICE AND YOU CAN NEVER GET THROUGH!. EMAILED AND WAS TOLD THEY HAVE A RETURN POLICY THAT I HAVE YET TO SEE. $47.00 TO RETURN AND I ALREADY PAID$21.00 TO START WITH FOR SHIPPING. MORE THAN THE RADIATOR WAS! THIS PLACE IS BS AND I WILL NEVER USE THEM AGAIN! I GUESS MY RADIATOR WILL BE A YARD ORNAMENT OR A BOAT ANCHOR, I HAVE NOT DECIDED YET!
Went and spent $90 for it and when it came in it was wrong so now I gotta pay to send it back and on top of that to return it and get your money back they take 30% of what you paid for it
I ordered a MIZ 1212 and it came promptly. Unfortunately it never made it into the car since it leaked badly from the tank seams. They sent me another quickly. It too leaks badly right out of the box. There was no apparent shipping damage on either box so I have to assume that they were both leaky from the factory. When I contacted them about the leaky replacement their reply was to pay to ship it back and wait to see if they will replace it. No timeframe provided.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members