• Burpee

Burpee

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Overview

Burpee has a rating of 1.46 stars from 74 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Burpee most frequently mention customer service, live plants, and tomato seeds problems. Burpee ranks 91st among Plants sites.

  • Service
    30
  • Value
    30
  • Shipping
    29
  • Returns
    16
  • Quality
    28
Positive reviews (last 12 months): 7.1%
Positive
1
Neutral
1
Negative
12
32
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Poor service, poor customer service and lack of communication.
How would you rate Burpee?
Top Positive Review

“Great Experience”

Alicia C.
7/16/22

I surprised there are so many negative reviews, I have ordered from several other online sites that sent me are beautiful. I order Hibiscus and these have not blossomed yet, but I know they do not always blossom in Y1. I also received two rose plants that have bloomed with beautiful mini roses. Same thing with my hollyhocks. I would HIGHLY recommend and will absolutely order from them again for my flowers!

Top Critical Review

“Never again!”

Harriet M.
3/25/24

2 years in a row I have purchased several different seed packets from burpee. I have 50 yrs experience planting seeds. Out of a dozen, maybe 1 seed will sprout. I have other brand seeds growing in identical conditions that work. So it's not like I'm doing something wrong.

Reviews (74)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (18)
Thumbnail of user nancya933
1 review
1 helpful vote
July 19th, 2021

We understand that plants must be shipped based on the Zone that you are going to plant in. However when seeds are ordered late winter they should be shipped as quickly as possible so the seeds can be started indoors and be ready for planting when the time is correct. We have to say that the seeds and plants are excellent quality.

Products used:
Tomato and Long beans

Service
Value
Shipping
Quality
Thumbnail of user al13989
10 reviews
24 helpful votes
July 11th, 2016

Good site to buy live garden plants. Took time as they changed their site and I had to create a new account, but once that was finished, clear sailing! All arrived in good shape and rooted well. I am on the same coast. Transaction without issues.

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About the business

Seeds, plants and gardening supplies for home gardens - Large, exclusive selection: Heirloom and organic seeds and plants. Vegetable, flower, herb, fruit, perennials, annuals - Burpee.com. Burpee

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