• Bullrun Flag

Bullrun Flag

Overview

Bullrun Flag has a rating of 1.75 stars from 154 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bullrun Flag most frequently mention customer service, tracking number, and credit card problems. Bullrun Flag ranks 434th among Pet Supply sites.

  • Service
    21
  • Value
    22
  • Shipping
    22
  • Returns
    15
  • Quality
    21
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
43
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What reviewers want you to know

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Critical highlights

  • Customer service not even honest when they say it's shipping by end of the week.
How would you rate Bullrun Flag?
Top Positive Review

“Bullrun Flag Dog Collar”

David P.
2/17/22

This is my second purchase as very satisfied with make & quality of dog collar. Purchased for my 6 year old Rottweiler like the handle on side to hold when needed overall looks good on him. Also purchased 2 leashes not pictured. This time around wait time about 6 week turnaround well worth it. Support small businesses. Good Company Glad to Recommend. Will purchase again in future. David P

Top Critical Review

“Lack of communication”

Amber E.
8/25/22

Quality work but highly disappointing when there's an issue with their product and they have no comment or direction in fixing the issue. I have reached out numerous times through email and calls. I have heard nothing back. We wanted to support a small business so we went with them and it's unfortunate because I could have went with another company and avoided dealing with this nonsense. Your customers should be top priority and obviously this isn't the case with them. I ordered multiple products from them and can only use one…

Reviews (154)

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Reviews that mention popular keywords

customer service (26)
Thumbnail of user kyaht
1 review
1 helpful vote
December 15th, 2020

I was lucky enough to get a response to all of my emails. They changed the size of the collar when I explained we originally ordered for our then small english mastiff puppy and realized the collar wouldn't fit by the time it arrived. I was very scared this company was a scam but we finally got it today. It's very nice and fits him well and can easily be adjusted as he grows. I will be honest I probably won't order from them in the future but I'm happy with the product I eventually received.

Thumbnail of user karenl693
1 review
2 helpful votes
March 27th, 2019

I recieved my Trump hats it took alittle longer to get them but I did. I am very happy with them. The material is good quality. I am happy with them.

Thumbnail of user ronaldj360
1 review
0 helpful votes
May 24th, 2020

I placed an 4 25 20 still not received it need it for my job ron Johnson I do Security an its part of my job been waiting

Thumbnail of user bryany33
1 review
0 helpful votes
June 13th, 2021

I purchased one collar and one patch a couple months ago. When I was purchasing my items at no point during the whole process of picking out and paying for my items was the turn around time mentioned. About a week after I purchased my items I tried to find and email confirmation but never received an email. I went back into the site and went to my order. That's where I saw that it's about 8 weeks before item will ship. Once that happens then you will get a text confirmation. I checked my checking account and they did take my money... Well it's been over two months and still no word from company. I just wish that during the check out process they would put in bold letters items take about 6 months to ship that way I can order from some where else. Would also be nice if google didn't put them first in the search results.

Thumbnail of user deanar27
1 review
2 helpful votes
December 21st, 2020

Love my item. Dislike that I had to wait 3 months for it when the website said turn around time of 8 weeks.

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From the business

Tactical Dog Collars, Leashes and Harnesses. Personalized Quality gear at a reasonable price. Please Contact us at Support@bullrunflag.com

Company Representative

Thumbnail of user omida4
Bullrunflag E.

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