Bulk Bookstore enjoys a strong reputation for its reliable service, excellent product quality, and customer satisfaction. Customers frequently commend the company for quick shipping, competitive pricing, and an easy ordering process, particularly for bulk purchases suited to educational needs. Many express gratitude for timely deliveries and the condition of the books received. However, while no significant negative trends emerge, a few reviews hint at occasional concerns regarding inventory management. Overall, the company effectively meets customer expectations, fostering loyalty among repeat buyers who appreciate the value and efficiency of their service.
This summary is generated by AI, based on text from customer reviews
I ordered 100 copies of "The Tao of Coaching." Four copies arrived in one package that appeared to have been mishandled and the 4 copies were damaged. The other 96 copies arrived in a separate box (with no damage). I then received another box of 96 copies of the book (also with no damage). I contacted my rep about the damaged books and the over-shipment. She originally told me to keep the 4 damaged books, that they would send 4 additional copies, and that they would send a shipping label to return the over-shipment. I then received word from her a few days later saying she had spoken with the distributor and they said to take 4 copies of the book from the over-shipment. To date, I have still not received the return label for the over-shipment.
I was very happy with my order. My customer service representative was friendly and prompt in answering all of my questions, and my order arrived before I expected it, plus the books were in perfect condition. I will definitely order from Bulk Book Store again!
It was great.
Once I got the books. It was not what we need. I asked to exchange them for right books. I was told no refunds or exchange. Our school was left with books we cannot use. I have to find a way to sale them. Not impressed and will not use you again.
I really enjoyed working with Mike from Bulk Book Store! He tried hard to meet our pricing needs and was very professional. We did not encounter any issues during the entire process which made it very easy to get the order that we want and on time! When the books arrived, we were very pleased and would be happy to work with Bulk Book Store again!
I needed the books for an event and needed to get them in a timely manner at a reasonable cost The books arrived early, even with standard shipping. They were a big hit at our "Day of the Child" where we handed them out to over three hundred families.
Mike was great - very helpful.
The site was very easy to navigate and the chat people were helpful. I had a lady named Heather and she gave great advice.
Everything went very smoothly and we got the order very fast.
Great site---ease of use
Fast and efficient! Best prices!
I needed a bulk order of childrens' books for birthday goody bags. Best price. Best Customer Service. The Bulk Bookstore will be my "go to" next time I need to place another bulk order!
Prompt shipment!
Awesome pricing. Fast shipping. Highly recommend
Great prices, helpful customer service, and swift delivery.
Awesome experience - great customer service and followup!
The staff here were so friendly and accomodating. They replied to my emails and phone calls quickly and updated me on progress throughout the whole ordering process! I will definitely work with Bulk Bookstore again!