• BuildASign

BuildASign

Overview

BuildASign has a rating of 2 stars from 80 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BuildASign most frequently mention customer service, tracking number, and real estate problems. BuildASign ranks 47th among Signs sites.

  • Service
    21
  • Value
    21
  • Shipping
    19
  • Returns
    12
  • Quality
    20

This company does not typically respond to reviews

Positive reviews (last 12 months): 28.6%
Positive
2
Neutral
0
Negative
5
25
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Nonetheless, I still placed a small test order to see the quality of their work and level of customer service first.
  • I received little to No response to my requests for a proof, till 3 weeks later when I finally canceled the order.
How would you rate BuildASign?
Top Positive Review

“Week and have time today to get and you n the same thing about my family Andrew Cuomo have a grena”

Lyla R.
11/2/23

LYLA is the one for a while that's why I'm going back to School Street North America and having fun tonight with some of duty black cat hospital with have time to do the election results

Top Critical Review

“Dont fall for the FALSE advertisement on the website. Worst Service BAR NONE!”

Angry O.
8/25/23

Response from artwork team is absolute trash. Days between responses. Empty promises of expedited orders due to them dragging their feet. Expected times on the site enticing you to use them is simply lies and false advertisement. 10000000% will never do business with this company ever again and wouldnt suggest you use them either. If you have weeks and weeks to wait, maybe but with so many other viable options out there offering the same service, Id recommend giving anyone else a shot as this company is more concerned about reeling you in with false expectations and delay after delay. Turns out EXPEDITED shipping is UPS GROUND! F++++++++++++++++++++++++++++++++++

Reviews (80)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (10) order (28) 24 hours (3)
Thumbnail of user 2013000350
1 review
0 helpful votes
November 2nd, 2023

LYLA is the one for a while that's why I'm going back to School Street North America and having fun tonight with some of duty black cat hospital with have time to do the election results

Thumbnail of user peterl1066
2 reviews
0 helpful votes
January 31st, 2022
Verified purchase

19 X 9 Aluminum Sign cane out great. Sharp, clear and as I designed. Discount and free shipping is a added plus.

Products used:
12 X 9 Aluminum custom sign

Service
Value
Shipping
Returns
Quality
Thumbnail of user rebekahg63
0 reviews
0 helpful votes
June 23rd, 2022

These guys did a fabulous job! The sign is gorgeous and it all happened professionally and quickly. Thanks BuildASign!

Tip for consumers:
Try to send the highest quality image that you have, but even a low quality image (which is all I had) turned out great!

Products used:
Large business sign.

Service
Value
Shipping
Quality
Thumbnail of user gages28
1 review
0 helpful votes
June 27th, 2023

BuildASign has great quality products for signs. Street signs and parking signs are great quality. :D

Thumbnail of user michellet1241
1 review
0 helpful votes
October 25th, 2021

I created a sign but had a few issues. Called in and got great customer service! The gentleman that I spoke with was very helpful and made a few changes for me and it turned out great! We got the sign just in time and it looked excellent! The only trouble we had was the sign would not stay on the sandwich board. So as you can see we had to add to it - along with a weight to keep it sturdy. Overall a good product and wonderful customer service.

Tip for consumers:
If creating your own sign call in before submitting. They notice things and make a few tweaks and it turns out so much better...and feeling like it will turn out good is a great feeling.

Products used:
Custom made sign and sandwich board

Quality
Thumbnail of user heatherc1219
1 review
0 helpful votes
June 29th, 2022
Verified purchase

The license plate is good quality. The image is sharp. Customer service was professional, friendly, and helpful. Will use this company again and highly recommend!

Products used:
License playe

Service
Value
Shipping
Quality
Thumbnail of user normar260
1 review
0 helpful votes
June 17th, 2022

The sign was perfect and the A frame sturdy. Excellent cost compared to others I researched. Thanks!

Thumbnail of user mt490
1 review
1 helpful vote
February 10th, 2022

I ordered five street signs of different designs. All arrived just as ordered and in a timely manner. I will order from BuildASign again.

Thumbnail of user calit4
1 review
0 helpful votes
May 14th, 2021

This company checks all boxes! I had easy use of the website, prices are more than reasonable, they were quick to create and ship my order, and upon receiving my orders – I was blown away at the quality of my signs and how securely they were packaged. The materials were thick and sturdy, the images and letters were crisp and clear, and the colors are spot on to the website. I did have one sign where three of the numbers were on a line by themselves and the color was slightly different than the rest of my numbers. I contacted customer service via email and I was shocked to see how prompt they were in responding. Every-time I messaged back, within an hour or less I had a response. I felt as if Tamara was literally just waiting to help solve my problem. Sometimes email exchanges can get tricky because there is a lot of back-and-forth and not understanding. This was not the case with Tamara and BuildASign. I was not asked a ton of questions or interrogated. I simply stated my concern, sent a picture, and my problem was solved appropriately and immediately. I will forever be a faithful customer and send anyone BuildASigns way when they are in need of custom creations.

~Pictured is my chicken sign mounted but the small sign is just resting there, and still wrapped in cellophane, for me to take a quick photo that I sent to my mom.

Service
Value
Shipping
Returns
Quality
Thumbnail of user carlf240
1 review
0 helpful votes
September 2nd, 2021

I submitted my own design for a banner and was unaware that the pictures I used had to be of a certain resolution. They called and let me know they were somewhat pixelated, I chose to use them anyway and you can barely tell. Banner looks good, will be hanging it outside soon, we'll see how it holds up to the weather.

Service
Value
Shipping
Thumbnail of user tracym1110
0 reviews
0 helpful votes
June 27th, 2022

Thank you for creating this easy website for ordering, quick turnaround and high quality results! I have now ordered feather flag signs, banners, magnetic signs and a retractable banner. All fabulous!

Products used:
Magnetic signs, banner, feather flag signs, retractable banner.

Service
Value
Shipping
Quality
Thumbnail of user kevinc2007
2 reviews
0 helpful votes
January 6th, 2022

I received my outdoor sign the other evening. I am very pleased with the quality of the item. I sure hope it attracts lots of kids to our FREE sports program.

Products used:
outdoor flag banner

Service
Value
Shipping
Quality
Thumbnail of user jenniew79
1 review
1 helpful vote
June 19th, 2022

This is my first order from BuildASign, but it will not be my last. The material was strong, the colors were great and the graphics came out beautiful. The price was better than expected. Thanks!

Thumbnail of user garyd850
1 review
0 helpful votes
October 25th, 2021

I found the design page very easy to use and preview before ordering. They were very clear on which product to order for vehicle signs. Shipping was fast and the signs are perfect. Thank you!

Thumbnail of user coastall2
1 review
1 helpful vote
June 17th, 2022

This was the easiest way to order a sign. It was quick, easy to use and the price was way less then local sign companies.
We got our sign in just a week and we love it!

Thumbnail of user chazf
5 reviews
4 helpful votes
September 11th, 2018

I have ordered a few times or more and never had any problems with them you can call Customer Service when you get your confirmation email and change it to your perfection and it has always come to my home as described.

Tip for consumers:
Never had any unhappy choices always received as described.

Service
Value
Shipping
Returns
Quality
Thumbnail of user seann122
1 review
0 helpful votes
November 25th, 2021

I'm an author. My book titles are now on my number thanks to Buidasign. You guys are affordable and easy to communicate with. Thanks

Products used:
Bumper stickers

Service
Value
Shipping
Quality
Thumbnail of user davem1205
1 review
0 helpful votes
December 15th, 2021

I was truly surprised at the appearance and authenticity. I'm very pleased. This is the second item We have purchased. Both items are designed to last a long period of time.

Tip for consumers:
Have an idea of what you actually want. Be creative

Products used:
Self designed signs

Service
Value
Shipping
Quality
Thumbnail of user brandyg4
11 reviews
39 helpful votes
April 19th, 2016

I had a couple signs made and was very happy with not only the quick delivery but also how nice they came out. The price was great as well. I plan on using it for some upcoming events I have going on.

Service
Value
Shipping
Quality
Thumbnail of user mikek674
1 review
0 helpful votes
April 18th, 2020

THEY DO A GREAT JOB WITH EVERYTHING I UPLOAD TO THEM. VERY GOOD QUALITY. DELIVERY HAS BEEN VERY GOOD.
MIKE KOSCIELSKI OAK FOREST ILL

Thumbnail of user kathya26
9 reviews
28 helpful votes
March 13th, 2019

I order a yard. Sign that read happy 90th birthday Mom. Beautiful work they did. Colors and all letters great. I was so impress I had to call them and thank them. Wonderful sign

Thumbnail of user alexan5
1 review
0 helpful votes
December 3rd, 2018

I've only ordered clear decals from buildasign, but every time I'm extremely happy. I get the 12 x 12 decal and put a bunch of images on it to use as stickers for my laptop. I can get like 20 images on it for about $4, which is amazing and the quality is always perfect.

Thumbnail of user meghanl6
1 review
1 helpful vote
May 20th, 2017

I was a little apprehensive when I read the other reviews on here, but they must be under new management or something. I spoke with an awesome customer service agent, by the name of Matthew. He helped me realize my vision, and was honest and forthcoming about things that didn't work well. Their customer service is great!

Service
Thumbnail of user alc127
1 review
1 helpful vote
November 3rd, 2019

So, my sister is graduating from Basic Training mid november, and one of the big things people do is make banners. All of the "name brand" ones were $70 which I wasn't about to spend, so I came across buildasign and created my own from scratch for $20. Before I ordered it, I searched up the reviews, which in all realness, weren't that great at all. But I figured it was only 20$ so it was worth a shot. So I ordered it on October 29th and it said it would do free next day shipping. After I ordered it, I got an email that said my order was on hold. At that point, I was losing hope. But I did what they said and responded with "Print as is" and sure enough I got a tracking number from ups. It came on the same day scheduled, which was today, and OMG when I tell you I was surprised with the quality. It was clear, the material was in tact and durable, everything looked and felt amazing. I hope someone reads this because the banner I got was 10/10 and I'm soooo glad I ordered from BuildASign. You really can't beat that for that price!

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From the business

Custom Signs - 100% customer satisfaction guarantee! BuildASign is the #1 leading custom signs expert! FREE SHIPPING!

Company Representative

Thumbnail of user danielr1768
Daniel R.
Typically does not respond to reviews

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