• BuildASign

BuildASign

Overview

BuildASign has a rating of 2 stars from 80 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BuildASign most frequently mention customer service, tracking number, and real estate problems. BuildASign ranks 47th among Signs sites.

  • Service
    21
  • Value
    21
  • Shipping
    19
  • Returns
    12
  • Quality
    20

This company does not typically respond to reviews

Positive reviews (last 12 months): 28.6%
Positive
2
Neutral
0
Negative
5
25
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Nonetheless, I still placed a small test order to see the quality of their work and level of customer service first.
  • I received little to No response to my requests for a proof, till 3 weeks later when I finally canceled the order.
How would you rate BuildASign?
Top Positive Review

“Week and have time today to get and you n the same thing about my family Andrew Cuomo have a grena”

Lyla R.
11/2/23

LYLA is the one for a while that's why I'm going back to School Street North America and having fun tonight with some of duty black cat hospital with have time to do the election results

Top Critical Review

“Dont fall for the FALSE advertisement on the website. Worst Service BAR NONE!”

Angry O.
8/25/23

Response from artwork team is absolute trash. Days between responses. Empty promises of expedited orders due to them dragging their feet. Expected times on the site enticing you to use them is simply lies and false advertisement. 10000000% will never do business with this company ever again and wouldnt suggest you use them either. If you have weeks and weeks to wait, maybe but with so many other viable options out there offering the same service, Id recommend giving anyone else a shot as this company is more concerned about reeling you in with false expectations and delay after delay. Turns out EXPEDITED shipping is UPS GROUND! F++++++++++++++++++++++++++++++++++

Reviews (80)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (10) order (28) 24 hours (3)
Thumbnail of user centralkyrealtysales
1 review
0 helpful votes
June 20th, 2023

"Typically" Buildasign does well, but over 1 month to receive items and worse we sell commercial and residential real estate...$900,000 property sitting without FOR SALE banner... &CSR wouldn't discount
When I asked politely. (Note Samantha was helpful but policy must change for unsatisfied customers)

Tip for consumers:
CSR explained that I didn't get charged for some items...I was like "Great" which ones?....the ones I didn't receive!!!! OKAY thanks for that-

Products used:
I will purchase hardware from local hardware store to stake the flag!

Service
Value
Shipping
Returns
Quality
Thumbnail of user judys1082
1 review
0 helpful votes
January 19th, 2022

The sign is not what I was expecting. The material is good and the reflective on both sides excellent.
The lettering and spacing was not par. It is hard to do a good layout on the phone. I was told I would get a refund but have not yet.

Tip for consumers:
Be very careful about font and spacing. Do not expect the company to help in measuring or anything.

Products used:
The sign is not returnable but I'm not sure I will give the gift or not.

Service
Value
Shipping
Returns
Quality
Thumbnail of user glennt54
3 reviews
4 helpful votes
July 21st, 2021

The company toughts a 25% discount and FREE SHIPPING on their online advertising. The only problem with it is they adjust the price to cover the cost of the shipping. I priced is without the promotion and the sign was $14.02 and shipping was $19.95 for a total of just over $36 with tax. Then I priced it with the 25% off promotion and free shipping and the sign jumped in price from $14.02 to $31.85 and the total was just over $34 with tax - SMH! It is a deceptive way to do business.

Tip for consumers:
They say they have free shipping but they increase the product price to cover the shipping - SMH!

Service
Value
Thumbnail of user pamelab277
2 reviews
0 helpful votes
April 23rd, 2019

Received incomplete order, but packing slip said it was complete. Called and was told order would ship out 2nd day air. 4 days later, order still not here. Called back, response is "oh yeah, we cancelled that". No call, no email, nothing. Now its supposed to be shipping Ground, but she can't get me a tracking number "for at least 24 hours". This is just poor customer service.

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From the business

Custom Signs - 100% customer satisfaction guarantee! BuildASign is the #1 leading custom signs expert! FREE SHIPPING!

Company Representative

Thumbnail of user danielr1768
Daniel R.
Typically does not respond to reviews

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