BuildASign has a rating of 2 stars from 80 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BuildASign most frequently mention customer service, tracking number, and real estate problems. BuildASign ranks 105th among Signs sites.
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LYLA is the one for a while that's why I'm going back to School Street North America and having fun tonight with some of duty black cat hospital with have time to do the election results
Response from artwork team is absolute trash. Days between responses. Empty promises of expedited orders due to them dragging their feet. Expected times on the site enticing you to use them is simply lies and false advertisement. 10000000% will never do business with this company ever again and wouldnt suggest you use them either. If you have weeks and weeks to wait, maybe but with so many other viable options out there offering the same service, Id recommend giving anyone else a shot as this company is more concerned about reeling you in with false expectations and delay after delay. Turns out EXPEDITED shipping is UPS GROUND! F++++++++++++++++++++++++++++++++++
Over the span of many years (10) I ordered license plate signs for for a horse rescue with custom names and backgrounds for each horse which were saved in my account. If the signs got damaged I could simply reorder. My account was erased completely when they changed their system. No warning just gone. They said to give them time and all would be transferred but after 2 years and multiple calls nothing. I spent endless time, money and effort and donated these signs and they could care less about returning customers.
Response from artwork team is absolute trash. Days between responses. Empty promises of expedited orders due to them dragging their feet. Expected times on the site enticing you to use them is simply lies and false advertisement. *******% will never do business with this company ever again and wouldnt suggest you use them either. If you have weeks and weeks to wait, maybe but with so many other viable options out there offering the same service, Id recommend giving anyone else a shot as this company is more concerned about reeling you in with false expectations and delay after delay.
Turns out EXPEDITED shipping is UPS GROUND!
F++++++++++++++++++++++++++++++++++
Tip for consumers:
This company SUCKS SUCKS SUCKS. Reps lie to you to get you off the phone after making you hold for over 25 mins. Art Department is a joke. Advertisement team make false claims online to reel you in. BEWARE!
REPORTED TO BBB!!!!!!!
Products used:
Flag
I purchased corrugated lawn signs for my Real Estate business. The signs I chose were supposed to last 2 years. They lasted less than 4 months. Customer service would not refund any of the cost. I suggested I would pay for the cost of the materials and refund the rest to no avail. I will never use them again.
Products used:
metal stakes
We ordered bumper stickers and magnets for company vehicles and trailers. The bumper stickers came out fine, with good color, but the magnets were terrible quality and two were damaged. They were burry, dull colored, and had pixilated bleeding around the logo and the text.
We immediately contacted the company, and heard back the same day. We have simply asked for a refund on the magnets since the bumper stickers are usable. A week later we have yet to have the situation resolved. We do not recommend this company for business related products.
Tip for consumers:
Not a business friendly site
Products used:
Bumper stickers. Magnets were not usable.
This company would not correct their mistake on my order. Customer service keeps hanging up on me and tell me I have to re-order and pay AGAIN. Why would I want a car decal that is the size of piece of candy?!
Tip for consumers:
This company sucks-will never use them again.
Products used:
None
Their previous website was great. But the new ownership/management installed new software, and lost my 6+ custom designs. Then I tried a new sign, and then delivered only one, when I had paid for two. And it was not per my design (red areas were to bleed to either end of sign)! So I left two voice mail messages, and an email message, but no response! DO NOT USE THEM!
Tip for consumers:
Please use another sign company!
Products used:
Signs
No way to edit the order or cancel it until I could fix it. Chatted online, no one answered. They said we will contact you when we are open again. They did not. I tried chatting again the next day. Nope. Now I have $350 in signs that are not what I wanted. I had to buy another sign from scratch which is not cheap. Very frustrating.
Products used:
Signs and posts for signs.
First batch of bumper stickers came out perfect. So I went to reorder more. Didn't edit anything, just clicked reorder. The bumper stickers came back all messed up and worthless. Asked to return thee stickers and get a new batch made, since it is there fault not mine that they came defective. They said I have to pay for shipping and will be charged a 20% reprint cost. Wow..
What a terrible product and terrible customer service! The first PVC sign I was sent did not even last through the shipping phase and turned up with an entire corner snapped off. I had ordered a 36 x 24 PVC commercial sign. They sent out a replacement which lasted only 3 days. There was a small rainstorm and the sign could not withstand that. The entire sign snapped in half. AFTER 3 DAYS! I reached out and asked if they could make me a sign on material that would last beyond 3 days and they said they were unable to provide that quality. I asked for a refund and they only offered a partial refund. This debacle went on for about 6 weeks. My business needs a sign out front and I have lost customers due to patiently waiting for BuildASign to resolve the situation. They failed to do so. Seriously, do not waste your time and money - they deliver a poorly made product that does not represent their guarantees on their website and trying to get your monies back is impossible. I hope my experience will save other consumers from the same headaches I had to deal with.
I was adamant about purchasing quality signs after recently switching companies. I had really liked the sign posts my previous company used from Build A Sign, they were good quality and had a great steel stake. When ordering their description still shows the same steel stakes from my old signs, however they show up and are Aluminum! Who the hell thought to make a stake that get beat into the ground Aluminum! On top of that, I've been trying to get a refund for several weeks. These aren't even out of the box and they want me to pay for shipping them back and to eat 20% on the entire order!
Best Print Buy has fantastic Steel stakes that will last, their post is quality and the overall look is nearly the same. They are going to get my business and it's unfortunate after I gave Build a Sign so many opportunities to make this right.
The second photo shows how the top is already mushrooming out after hardly tapping it. It only made it 2" into the ground but I didn't want to damage it so I could return it. Good luck if you buy this garbage.
Tip for consumers:
Go to another company
Products used:
None
They do not stand behind their products. The sign started delaminating after 3 weeks of being posted outdoors, spring weather, with no excessive heat or cold. The company is giving me the run around for a replacement. Truly disappointing. Is your reputation not worth $30?
Products used:
2 street signs, one failed after 3 weeks. The other one hasn't been used yet.
One of the worst companies I have ever worked with. Poor print quality, damaged and missing products, terrible service, and no customer loyalty. Buyer beware - take you business elsewhere and give you money to a company that appreciates it.
I have worked with BuildASign for at least 10 years and have always been happy. Not this one! Every order has been a custom designed metal sign. I had this in the cart and telephoned to confirm they would not put holes in it. The rep said that wasn't possible. I told rep that it has always been an option but I didn't see available. The rep sent me link to use for the same design with no holes. I did that and then put it in the cart and paid for it. It arrived on plastic cardboard! I was told they couldn't make it without holes.
It took a long time to get the bumpster sticker first, then the ink was so dull it's barely readable. They wont refund and the tone of the email I received was extremely condescending. Yuck.
I ordered and they did not honour the discounts. The customer service excuses and did not help. NOT good to deal with them.
I ordered 4 signs because they tell you get some saving, but never imagined that the signs where single sided when I specifically indicated it was a real estate sign. I called and asked explained this to the agent that attended my call, all he did was to transfer me to another department which was to get rid of me and not having to deal with the complain on the order, which I was very nice about. I am calling and calling and no one is getting on the phone. Stay away from this company
Technical issues with checkout; was charged more than cart said initially. Poor and slow Support. Definitely poor experience.
Horrible! Unfortunately you have to give at least one star, 2 more than they deserve! Very poor quality, emailed them about the quality and they put the blame back on me saying that the image i sent was poor quality, the same image that all of our marketing material is made from without any issues. Stay clear and spend a little more, there is a reason the price is low but way to high for the product that is delivered!
Their non-800 number phone is disconnected. That should tell you everything you need to know.
If that doesn't stop you from using them, you need to know that any calls with post-payment problems go to some other country where their only job is to get you to hang up. They cannot and will not help. If you ask to be connected directly to the US location in Texas, they lie to you and tell you they cannot transfer the call. If you contact them by email because your order is short, they will offer to sell you what they shorted you! No kidding! Seems good on the surface, becomes a nightmare, after the sale. DO NOT BUY FROM THIS COMPANY!
Once they think they have completed your order, good luck if it isn't really complete.
Tip for consumers:
Their non-800 number phone is disconnected. That should tell you everything you need to know.
If that doesn't stop you from using them, you need to know that any calls with post-payment problems go to some other country where their only job is to get you to hang up. They cannot and will not help. If you ask to be connected directly to the US location in Texas, they lie to you and tell you they cannot transfer the call. If you contact them by email because your order is short, they try to sell y
Products used:
Sandwhichboard signs.
Placed order... They QUICKLY took my. Money, however was not able to fill my request. Which they should have made sure of BEFORE taking my money
Now they won't answer my emails or calls
Don't believe the claim that anything is shipped in 24 hours. I ordered an item on Nov 27 and it's now Dec 13. I still haven't received my item, and no one will answer my emails. Don't use them.
Absolute night mare... don't waste your time I should have read reviews prior. Ridiculous customer service even with management no care for small businesses!
I ordered two bumper stickers and never received them. I called and they said they forgot to print out a mailing label. I still have never received my bumper stickers. Never again.
Don't expect any help from Customer Service.
My package arrived damaged, immediately called to report the incident. They requested a photograph of the damaged product. I sent it, and have NOT received any response or returned calls or emails
I wish I could give it like 0 stars. If you don't want to read the whole review, here it is in one word: SCAM!
First of all they do have a lot of false advertisements on their website. I wanted some yard signs and when I google searched it, their website showed up saying $0.97 each sign, when I added 10 signs to the cart, the prices drove up really high.
And later I come to know that it's $0.97/sign only when you order 100 signs. (Then why did you not specify that on the website!) Then they said it would be $2.64/sign if you order anything less than that, and even with that when I add it to the cart, the prices came to more than $100. They also advertise saying ***free shipping on everything on the website***. And they added a $15 shipping cost.
When I called them about it, the customer service agent (Maraio S.) was very rude and actually cut the call on me! NEVER USE THEM! SCAM! FALSE ADVERTISEMENTS!
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